Human Resources

Rusafa Abdullah

******.********@*****.*** ** Fox Hollow Road, Woodbury, NY 11797 516-***-****

Summary

A highly motivated, focused and detail-oriented individual who excels in prioritizing and completing multiple tasks simultaneously. Experience working in fast paced, high pressure environments while completing tasks and meeting deadlines. Committed to delivering high quality results and excelling in the all aspects of the job.

Education

State University of New York at Stony Brook December, 2012

Bachelors of Arts in Psychology

W Tresper Clarke High School June, 2008

High School Diploma

Experience

American Dental Offices, PLLC 390 North Broadway, Suite 110 Jericho NY 11753

Credentialing Administrator 07/2016 – Present

•Conducting educational and employment verification checks for new dentists.

•Verifying professional licensing, training and certifications for dentists.

•Enrolling and maintaining provider participation status with insurance companies.

•Inputting and maintaining provider information into credentialing database.

•Creating and maintaining CAQH online provider profile.

•Coordinating credentialing activities in order to assist providers with completion of applications.

•Regularly traveling to office locations in Long Island and the 5 boroughs to collect dentist information in order to maintain and update credentialing database.

•Creating and distributing applications to various insurance companies.

•Following up with provider representatives to obtain application status.

•Providing monthly credentialing updates to insurance providers and to ten office locations.

•Responsible for Delegated Credentialing, including agreement review and audit preparation.

•Coordinating credentialing activities in order to assist providers with completion of applications.

•Completing administrative duties and department projects, when assigned.

•Sorting mail for each of the 10 offices and Mailing out dental claims.

Prometric Testing Center 865 Merrick Avenue, Westbury NY 11590

Executive Assistant, Assistant Manager 10/2013 – 09/2016

•Supervising staff on morning and weekend shifts.

•Creating weekly staff schedules.

•Maintaining payroll information by collecting and calculating employee timesheets.

•Working alongside the owner and manager to assist in hiring and training new employees.

•Creating and maintaining monthly spreadsheets to track business growth and patterns.

•Maintaining and updating employee files, as well as, office inventory.

Test Center Administrator, Office Administrator 09/2010 – 09/2016

•Maintaining and applying knowledge of test center rules, policies, and procedures.

•Greeting Examinees and verifying identification.

•Administering and proctoring exams.

•Registering and preparing candidate scorecards.

•Resolving and reporting candidate issues with urgency to corporate management.

•Answering incoming calls and scheduling candidate exams, as needed.

•Performing daily software and hardware tests on computers to ensure tests are administered without any technical issues.

•Communicating with Global Test Center Support in order to resolve any hardware or software issues that may hinder the administration of exams.

Jocelyn Residence 50 Patterson Avenue, Hempstead NY 11550

Non-Profit Residential Housing for people with Mental and Developmental Disabilities

Human Resource Manager/Recruiter, Residential Coordinator 07/2011 - 01/2014

•Acting as resource for payroll and HR contacts.

•Maintaining staff by recruiting, screening, interviewing candidates for job positions, as well as, conducting exit interviews.

•Creating job descriptions and posting openings on appropriate internet sources.

•Conducting orientation and training programs for all new employees.

•Ensuring that HR Database accurately reflects current staff.

•Maintaining and updating employee handbook and company policies

•Maintaining payroll information by collecting, updating, calculating and entering data.

•Preparing and processing bi-weekly payroll, as well as, ensuring accuracy of all employee timesheets.

•Creating staff weekly staff schedules and assigning projects to employees.

•Creating, auditing and verifying all expense reports.

•Carry out general administration tasks including, but not limited to, answering phones, ordering office supplies, responding to reference requests, and supervising staff.

•Planning daily activities for all residents, including scheduling all medical appointments and planning recreational activities

•Organizing travel arrangements for all off-site activities.

Syms Department Store Merrick Avenue, Westbury NY 11590

Assistant Manager 06/2008 – 02/2011

•Creating bi-weekly staff schedules.

•Training newly hired employees and maintaining employee files.

•Overseeing the calculation of the day’s revenue in each register and closing the registers at close of business.

•Conducting regular meetings with employees to improve customer service.

•Overseeing the arrival and shipment of goods and merchandise to the stores on a weekly basis.

Skills

•Highly proficient in Microsoft Word, Quickbooks, Excel, PowerPoint, Outlook, CAQH, DentalVision.

•Experience administering employee benefits, including health, welfare and 401k.

•Experience with HRIS and payroll systems.

•Little knowledge of Spanish and fluent in Bengali, Hindi, Urdu.

References

Peter Connolly- Manager, Prometric Test Center 516-***-**** Available Monday- Friday 1pm – 6pm

Kathryne Jocelyn – Supervisor, American Dental Offices, PLLC 516-***-****

Steve Berman - Owner, Prometric Testing Center 516-***-****.

More references available upon request.

Contact this candidate