Project Management
Resume:
Ramya Kulkarni –Scrum Master
*****.**********@*****.***
Degrees
B.S. Electronics & Communications Engineering,
Jawaharlal Nehru Technological University, India
Certification
Certified Scrum Master (CSM)
Methodologies
SDLC, RUP, Waterfall, Agile Scrum.
Business Analysis
Rational Suite, MS Visio, MS Project 2000, Requisite Pro,TFS, Jira,Pivotal
Front-end Tools
MS Office Suite (Word, Excel, Access, PowerPoint, Visio), MS share point 2010 - 2013
Databases
Microsoft Access, MS-SQL Server, SQL Database
Testing Tools
Win Runner, Load Runner, Test Director,QTP
Operating Systems/Platforms
Win XP /Vista / 8, UNIX, Linux
Languages
C, C++, XML, Java, SQL, Visual Basic, .Net
Overview
8+ years of experience as a Scrum Master (3yrs), Business system Analyst (5yrs), with extensive experience in diverse domains such as Financial services, Retail, and Mobile applications focusing on workflow analysis and design, data warehousing, interface design, process flow modelling.
Experienced in developing innovative digital product starting from kick-off to launch across all the major platforms (iOS &android) in native mobile application.
Experienced in Software Development Life Cycle (SDLC),Agile Scrum involved in all phases of development from requirements gathering, business case development and maintenance and defining strategic solutions for business needs.
Extensive experience with documenting Business Requirements (BRD), Use Case Specifications and Functional Specifications, Systems Requirements Specification (SRS), Workflows and Unified Modelling Language (UML) diagrams (use case, activity, sequence, collaboration).
Experience in Financial Risk Management, primarily in Credit Risk, Capital Market Risk; understand the risk data requirements.
Understanding credit risk.
Understanding the concepts of Reconciliation as had to contact with trading & loan cycle process with various teams.
Experience working on analysing data in order work on data base application.
Extensive experience in transforming business requirements into functional specifications; focused on workflow analysis & design, business process reengineering, user interface design & process flow modelling.
Extensive experience in conducting Joint Requirement Planning (JRP) sessions, Joint Application Development (JAD) sessions with committee of SME’s, business groups, senior management and IT groups to converge early towards a goal acceptable to customer & feasible to designer to complete.
Experience in managing Operational Support for broader audience and Business users.
Experienced in System testing, Performance testing, Integration testing, User acceptance testing (UAT) to ensure the software meets the system requirement and specifications.
Extensive experience in conducting training sessions for users to give them knowledge about how the system is going to work.
Extensive Experience in preparation of Deliverables, Business Requirement Documents (BRD), System Requirement Specifications (SRS), Functional Requirements Document (FRD), Requirements Traceability Matrix (RTM) developing Use Cases and Test Cases
Excellent Documentation and Oral Communication skills. Solid business and presentation skills and can perform well both in independent and team player.
Professional Experience
Scrum Master/Project Lead - Toys R Us
Wayne, NJ (Aug 2016 – Till Date)
Project Scope: Toys RUs is an American toy and juvenile-products retailer, which operates a portfolio of e-commerce sites& mobile applications including Toysrus.com, Babiesrus.com, Babies R Us mobile registry app etc.
Babies R Us Mobile Registry Application was developed across various platforms (iOS & Android) for preparing the expecting mom’s/adopting mom’s for their little one's arrival. Application has various exciting features like Discover products, create and manage your registry, explore & scan must-have checklists, find expert advice, Book an appointment for various classes and events, Adding rewards to your registry wallet etc.
Role & Responsibilities:
•Involved in all phases of entire software lifecycle from initiation to the implementation and support phase.
•Led a multi-disciplinary team as a Scrum master, successfully implementing Agile methodologies and rapid prototyping.
•Applied Agile methodologies and standardize project documentation including: Project Plan, Scope of Work (SoW), Sprint Kick-offs, Sprint Reviews, Sprint Retrospectives, Product Backlog (user stories, descriptions, and success criteria).
•Acted as a liaison between internal teams, stakeholders, and external clients, providing regular detailed status reports flagging and addressing any risk factors promptly.
•Led daily stand-ups with multiple teams and tracked velocity to review estimation accuracy and track team productivity improvements from sprint to sprint.
•Interacted with Business team regarding the various API integration in coordination with vendors.
• Co-ordinating the release activities, conducted user testing (A/B testing, multivariate testing) and user interviews to validate iterative builds.
•Groomed and maintained product backlog, prioritized features based on value/cost ratio, and planned release schedule.
•Plan, Monitor and track test execution progress on a day- to- day basis.
•Performed functional testing during the releases, writing the smoke test cases for UAT.
•Closely worked with Product Owner & Business users for UAT.
•Environment: MS Word (2015), MS Excel (2015), MS PowerPoint (2015), Pivotal, MS Project,Crashlytics, iOS 10.
Business Analyst / Scrum Master – AIG
Wilton, CT (October 2014 – Jul 2016)
Project Scope: American International Group also known as AIG A Worldwide Insurance Company with over 88 million customers in 130 countries. AIG focuses on global capital markets operations, direct investment and retained interests. The organization mainly operates through 3 major entities:
-AIG Property Causality (Insurance for Commercial, institutional and individual customers)
-AIG Life and Retirements (Insurance and retirement services all over US)
-AIG UGC (Insurance that covers mortgage guaranty and mortgage insurance).
CCAR Project was undertaken as a part of a solution / Forecasting system for the Federal Comprehensive Capital Analysis and Review (CCAR) policy mandate. The solution developed was Share Point 2010 and 2013 solution, utilizing many SharePoint artifacts: lists, pages, workflows, apps, reports, data services, web applications and event receivers (ASP services). Workflows and web applications feed and manipulate data stored in these lists and reflect the progress of the entire CCAR process Dashboard which an Admin/ Manager would have access to.
The project also included a central discussion board for Corporate and Business Unit Review and Challenge areas which allowed users to post inquiries/ questions to the appropriate business units that in turn notified BU managers who were responsible for answering questions and reviewing the various responses.
The overall objective was to create an auditable, traceable and scalable process using SharePoint which helped AIG to remediate the concerns raised by Federal policies for CCAR.
Roles and Responsibilities:
•Involved in all the phases of project management for entire software Life Cycle right from Planning, Implementation to release and Support.
•Worked closely with Business users, Product owners, and the development team in order to gather the Business requirement documents and come up with user stories.
•Conducted daily Scrum meeting, weekly Sprint meetings and published the Minutes of Meeting
•Conducted the JAD sessions with Business and Technical team on a regular basis in order to meet the business requirements.
•Prepared business requirement documents (BRD’s) followed by User stories from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
•Designed the business requirement collection approach based on the project scope and high-level project plan and agile methodology.
•Worked with all the power users of each BU to understand their business needs and implemented the solution accordingly.
•Worked closely with developers to understand the operations of the system.
•Managed the complete operational support for CCAR SharePoint, knowledge transfer sessions with the business users on how to use the application.
•Conducted and coordinated knowledge transfer session with offshore operational support teams.
•Closely worked with testers on testing each and every piece of the functionality.
•Conducted knowledge transfer sessions for offshore testing team to understand the functionality phase wise.
•Worked on various tasks lists (data) for AIG financial internal audit and validation, using guide wire applications.
•Experience working at back end using Guide wire application for auditing P&C Business unit .
•Worked on documents for version control using Team Foundation Server, to maintain up to date changes in user stories and requirements.
•Assisted to develop the test plan, test cases and test scenarios to be used in testing based on business requirements, technical specifications and/or product knowledge.
•Conducted user acceptance testing, gathered and documented user manuals and business rules.
Environment: Windows 7, MS Word (2013), MS Excel (2013), MS PowerPoint (2013), MS SharePoint (2010 & 2013), MS project (2013), Team Foundation Server 12.0, Jira, Visual Studio 2013.
Business Analyst/Data Analyst - Capital One
Plano, TX (February 2012 - August 2014)
Project Scope:Capital One Financial Corporation is a Fortune 500 company specializing in credit cards, banking, and home and auto loans and saving products. For this project, we developed a data warehouse to mitigate risk, i.e. consumer lending portfolio risk and Credit Risk, Capital Market. The application provided an ability to perform analytics across the portfolio. This project is a part of ongoing efforts to bring Capital One Financial under Basel II compliances which required the creation of portal and the calculation of credit risk. The package included payment schedule, and receipt of payment amount, along with the instalments, or the time of expiration of the loan, instalment details maintenance, customer communication and generation of various reports.
Role & Responsibilities:
•Involved in all phases of entire software lifecycle from initiation to the implementation and support phase.
•Developed Business Requirement Specification by gathering the business requirement and interface specifications and converted them into design specifications using SDLC & Agile Methodology.
•Worked with both middle & backend teams in order to develop the business need.
•Designed and developed Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, and Business Process Model using MS Visio. Facilitated JRP sessions for communicating and managing expectations with SME's and to understand thoroughly the business process and the interface specifications.
•Interacted with Business team regarding the trading market in coordination with vendors.
•Understood the concepts of loan cycle & worked with various trading teams for calculation of credit risk.
•Provided management with the proof of concept, with a complete analysis on key performance index metrics, reports and schedules as necessary and participated in the design walkthroughs meetings.
•Experience working with XML application interface developers in order to work on web centric web portal.
•Developed Requirement Traceability Matrix (RTM) to view the coverage of Business Requirements till Test cases. This Traceability was also used for project close activities.
•Worked with the concept of Reconciliation in order to perform the data analysis.
•Provided training and supported application developers in the use of Change Management and Change Control tools and procedures. Involved in lot of Customizations, Enhancements, Updates and changing functionalities of web pages and User interfaces.
•Prototyped the application, providing screen shots for better visualization.
•Facilitated JRP sessions and JAD sessions with management, Business User Groups, Subject Matter Expert's, the IT group, users and other stakeholders to refine functional requirements.
•Conducted iterations and communicated results and milestone achievements to the stakeholders while keeping the developers closely updated on all documented refinements.
•Designed and implemented basic SQL queries for testing and report/data validation
•Highly contributed to the enterprise metadata efforts by completing the data mapping repository (DMR) information, data centre applications.
•Performed End to End testing and provided the UAT test results as well to the Business users.
Environment: MS Word (2010), MS Excel (2010), MS PowerPoint (2010), SQL Developer (1.1.3), Oracle10g, TOAD, HP Quality Center.
Systems Support Analyst – IBM India Pvt Ltd
Hyderabad, India (Nov 2009 – October 2011)
Project Scope: The application dealt with Project involved analyzing, design and develop Reporting Services for British Petroleum(BP). Itincludes analyze source data, designing the data mart target schema mappings, testing transformations and worked as primary functional production support for any reporting issues from the ODS system. Was involved in multiple projects including “ODS” (operational data store) for accounting and financial reporting systems and MR (miscellaneous reporting) related to previous acquired credit card portfolios.
Responsibilities:
•Involved in all phases of entire software lifecycle from initiation to the implementation and support phase.
•Authored the Business Requirements Documents (BRD) containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analysed and document business data requirements.
•Worked on the concept of Reconciliation in order to understand the data mapping analysis.
•Analysed and prioritized Business Process and User Interface (UI) requirements as system requirements that must be included while developing the Application. Created automation profile of the process using TSYS.
•Planned and defined system requirements to Use Case Scenarios and Use Case Narratives using the UML methodologies and created UML based models: Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.
•Conducted Project Management activities and acted as a Technical Resource from a system requirement standpoint, to both business users and the technical team.
•Facilitated and managed JRP sessions, brainstorming sessions and JAD sessions with the business and technical teams to resolve requirement conflicts and undertake the system design, documented them in System Requirement Specification Documents and Identified Priorities.
•Performed project planning, project scheduling, and status reporting, cost and time estimation using MS Project. Conducted training sessions for the users and also prepared user manuals for better understanding of the designed system for the users.
•Conducted UAT by writing SQL queries / scripts and also using Quality Centre on resolving reported bugs/technical issues.
•Involved in preparing a simple and detailed User manual for the application, for an intended novice user.
Environment: Oracle 9i, SQL*Plus, Rapid SQL, Word, Clear Quest, UNIX 5.0, Excel, MS PowerPoint, SQL Developer, TOAD 7.5, Window XP, QTP, BI
Business Analyst – HCL Technologies
Chennai, India (Nov 2008 – Nov 2009)
Project Scope:HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise, with various clients one of them being Apollo health group. The Apollo Hospitals Group is the pioneer of integrated healthcare delivery in India. It is an integrated healthcare organization with owned and managed hospitals, diagnostic clinics, dispensing pharmacies, consultancy services with care management and utilization management. In addition, the group’s service offerings include The goal of this project was to assist UHS in the integration of their Unemployment Customer web portal and their in- house management portal that would provide a customized front to gain access to Employers
Response Notice of Actions, Limitations, Application for benefits, register for work management tools, data exchange, online report tools, and Real-time statistics.
Responsibilities:
•Participated in gathering user requirements, developing functional and non-functional requirements and technical specifications.
•Developed use cases/diagrams, conceptual model, behaviour diagrams (sequence, collaboration, state chart, Activity), using MS Visio.
•Responsible for working with the manager and other users and creating Work flow diagrams as per the data analysis.
•Work with the Technical Analyst and development team to ensure that they understand the specifications.
•Extensively involved in coming up with test specifications, test cases and test manuals for the application.
•Assisted in unit testing, functional testing, integration testing, stress testing and code inspection review to make sure the deliverables are match with business requirement.
Environment: Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel
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