Manager Management
Resume:
CURRICULUM VITAE
*.Personal Details
Surname Nuvunga
Name Wilhelmina Adelaide
Nationality Mozambican
Contact 823467510
Email ********@*****.***
2.Academic Details
**** - * ********* ***ounts and Auditing –University of St Thomas of Mozambique.
2005 to 2006 - 11 and 12 Wem School Swaziland- Accounts and Economics
2002 to 2004 - 8 and 10 Mbuluzi Girls School – Accounts and Commerce
1995 to 2001 – Siteki Nazarene primary school (primary level)
3.Other Courses
Time Management
Customer Care
Computer course
4. Profesional Experience
2014 until date– Credit Controller Manager at Austral Seguros Company
Tasks; Assist in the setting up of the credit control system
Monthly bank reconciliations
training of the credit staff
Reporting quarterly the department organizational structure sufficient to meet all goals and objectives
Assists in preparation of financial statements
Manage relations with the sales department
Monthly payments Broker Commission and refunds
Monthly reconciliation of all received payments direct
Control of daily cash and bank deposits
Maintain accurate records of all activity in the department
Handle disputed bills and negotiate to bring payment within the agreed terms
Respond promptly and completely to both client and internal enquiries
Prepare files for transfer to the Debt Recovery Department
Credit Analysis
Review the Debtors Collection Monthly
Post payments to accounts and allocate as required
Reconciliations brokers accounts for auditing
Reconciliations brokers and clients account when required
Review debtors and creditors reconciliations
Ensure monthly processing deadlines are met as required
Send out monthly client statements/letters as may be agreed from time to time
Develop the credit management capability within the practice
Provide cover for other accounting functions as requested
Other duties as delegated from time to time by the Finance Manager
Keep the partnership up to date with new credit management techniques and practices
Maintain the corporate credit policy
Manage customer credit files
Communicate with Finance Manager and analyze the outstanding debts situation and categorize the individual and brokers account strategy
Review/establish the company credit control procedure and develop and implement enhancements where required.
Follow up debtors ( clients with outstand premium)
Capture and allocate receipts on system
Receiving payment and issuing receipts
2009 to 2014 - Credit Controller Manager at Global Alliance Insurance Company
Tasks; Exco Monthly report
Assist in the setting up of the credit control system
Monthly bank reconciliations
training of the credit staff
Reporting weekly the department organizational structure sufficient to meet all goals and objectives
Assists in preparation of financial statements
Monthly payments Broker Commission and refunds
Monthly payment to Reinsurance Company
Monthly reconciliation of all received payments direct
Control of daily cash and bank deposits
Maintain accurate records of all activity in the department
Handle disputed bills and negotiate to bring payment within the agreed terms
Respond promptly and completely to both client and internal enquiries
Prepare files for transfer to the Debt Recovery Department
Credit Analysis
Review the Debtors Collection Monthly
Manage relations with the sales department
Post payments to accounts and allocate as required
Reconciliations brokers accounts for auditing
Reconciliations brokers and clients account when required
Review debtors and creditors reconciliations
Personally visit the largest customers to establish relations
Ensure monthly processing deadlines are met as required
Send out monthly client statements/letters as may be agreed from time to time
Develop the credit management capability within the practice
Provide cover for other accounting functions as requested
Maintain the corporate credit policy
Manage customer credit files
Other duties as delegated from time to time by the Finance Manager
Monitor periodic credit reviews
Keep the partnership up to date with new credit management techniques and practices
Communicate with Finance Manager and analyze the outstanding debts situation and categorize the individual and brokers account strategy
Review/establish the company credit control procedure and develop and implement enhancements where required.
Follow up debtors ( clients with outstand premium)
Capture and allocate receipts on system
Receiving payment and issuing receipts
Sending invoice to client
2007 to 2008 – Administrative Assistance at Association of Rural Women of Mozambique
Tasks; Monthly payments to Supplies
Participate in the preparation of internal rules of operation, represent the Administrator's Office when necessary
Bank Reconciliation of the institution accounts
Petty cash management
Monthly report to Exco members
Control the Institution drivers and vehicles
Ensure logistical support for the operation of the office
Administrative Support (travel arrangements, attendance control, preparation of contracts, visas, rentals)
Processing and payment of wages and salaries
Comparative analysis of prices
Control staff attendance & leave records
Analyze the agreement of repayments of the loans to employees
Prepare travel and logistic
Assist on the daily operations of the Institute
Filling correspondence, records, reports and minutes.
Assist and coordinate training of new employees
Adhere to all company policies and procedures
2004 to 2006 – Office Assistant part time (working during school holidays) Transnet Spoornet - Swaziland Railways
Tasks; Collected data and information
Captured information
Complied MIS report
General Office Administration
File Documents
Place requisitions
Office stock control
Office stock requisition
2004 - Participation in project The Echoes of Peace Project Seminar in Swaziland as voluntary.
5.Languages skills
English Spoken and written fluently
Portuguese Spoken and written
6.Key Skills & Competencies
Good knowledge of commercial awareness
Problem-solving skills
Customer engagement
Auditing
Account manager
Debtors and Creditors Management
Decision making skills
7.Reference
Claudia Seie 828568250 CFO Global Allaince Seguros
Tania Chauque 824057870 CFO Austral Seguros
Violeta Jose 846878462 Administative Assistence MMO
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