Skill Set
HTML/ CSS, SQL.
Ability to read code and understand what it does.
Ability to debug any process and quickly find where the process is breaking.
Strong analytical mind. Quickly find outliers in data and fix the problems that occur.
Basic graphic design skills.
Knowledgeable with Tableau
Learn new software and find the best way to optimize the software to reach maximum efficiency
Project Management
Excellent Microsoft office Skills
Experience
CRM Administrator
March 2013 –Present
Analyze customer data to help improve sales and find problems in the customer sales flow.
Monitor client information to determine problems that have occurred and to prevent future problems.
Worked with vendors to fix problems that customers are having.
Set up clients into our system and monitor daily reports to maximize customer cash flow.
Identify areas where improvements could be made and increased productivity by 50%
Process Improvement Coordinator
August 2012 to December 2012
Documented work processes of co-workers. Learned the jobs of others to find ways to improve their work.
Increased efficiencies helping co-workers improve their job performance.
Help teach co-workers software to help them with their work.
Tax Preparer
January 2011 to April 2011
Prepared individual taxes.
Gave customers tax advice helping them plan out their tax liability and to reduce taxes owed.
Education
Utah Valley University
August 2008 – December 2012
Bachelors of Science Accounting
Bachelors of Science Information Systems
Achievments
Honorable discharge from the Marine Corp.
Obtained the rank of Eagle Scout in the scouts.