Sales Assistant

Susan L. Powell

East Setauket ***************@*****.*** 631-***-****

New York 631-***-****

Summary

Creative and effective leader in the implementation of the company’s goals and objectives. Facilitating employee development through training, mentoring and performance management. Earned strong reputation for providing excellent service to customers. Strong proficiencies in operations management, financials, superior interpersonal skills, organization, and leadership.

Professional Experience

Center Director

KinderCare Education, Port Jefferson Station, NY 2005 -2016

The nation's largest early childhood provider and educational service.

*Recruited, hired, developed, and assessed the performance of my staff.

*Managed all sales in my center to increase enrollment through pricing, marketing, customer relations, and family retention.

*Ensured that NYS governmental licensing regulations and policies are in compliance.

*Managed all financial operations including P & L, budgeting, marketing, center direct expenses, transportation, purchasing, labor, tuition payments, and auditing.

*Obtained NAEYC (National Association for the Education of Young Children) accreditation and maintained standards of excellence.

*Implemented new policies and procedures at the center and ensured staff was in compliance.

*Developed, promoted, and marketed community events in and out of the center.

*Managed all facility, health and safety concerns in the center.

*Developed and managed summer camp program/swimming program for over 25 employees and over 125 families for 28 seasons.

*Handled all concerns with staff/client relations, responding promptly to their needs.

*Organized and presented at Professional Development Days to over 100 employees on subjects related to curriculum, policies and procedures, licensing regulations, family engagement, early childhood development, and health and safety concerns.

Assistant Director 1995 - 2005

KinderCare Education, Port Jefferson Station, NY

*Assisted the Center Director in the daily operations of the center

Substitute Elementary Teacher / Leave Replacements 1992 - 1994

Six Long Island School Districts

Summer Camp Director 1988 - 1994

ECLC Learning Centers, Port Jefferson Station

Pre-K, Kindergarten Teacher, Computer Instructor 1988 - 1992

ECLC Learning Centers, Port Jefferson Station

Assistant to the VP of Sales 1986 - 1988 Justin Products, NYC, NY

Education

Dowling College, Oakdale, NY 1988 - 1991

Bachelor of Science Elementary Education

SUNY Plattsburgh, Plattsburgh, NY 1982 -1986

Chester College of Higher Education, Chester, UK

Bachelor of Science Elementary Education

Certificates and Licenses

New York State Certification, Elementary Education N- 6

New Jersey State Certification, Elementary Education N-6

MAT Certified NYS

CPR Professional Rescue

First Aid

Volunteer Experience

Port Jefferson Chamber of Commerce

Setauket Presbyterian/Open Door Exchange

Awards

Center Director of the Year 2008

Center Director of the Month- February, March, & August 2008

Outstanding Leadership Award 2007

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