Manager Sales

Venkataraman Swaminathan

Telephone: (M) 944-***-**** / 956-***-****

Email: **************@*****.***, **.*******@*****.***, ************@**********.***

Address in INDIA: 81 C, MERRA, Menon Parambil Road,

BTS Road, Behind Changampuzha Park, Edappally

Kaloor, Cochin-682026.

Date of Birth: April 14, 1963 - Total Years of Experience: 35 + years

* Unique combination of expertise in Hospitality Management, Operation, Administration, Training, Sales & Marketing, and Basic Accounts.

Key Skills

Hotel & Hospitality Consultant, Hotel GM, Hotel Operations Management, Office Administration, Customer Care & Sales Co-Ordination, Liaisoning,, Guest Relation & Customer Care, Travel Consltant and Coordination, Camp Management.

CAREER OBJECTIVE:

Contribute and gain more knowledge in Managerial position dealing with Administration, Operations, Marketing and Events.

SUMMARY OF QUALIFICATIONS:

* Diploma in Business Management, (M Com) Administrator with 35 years of versatile experience in Hospitality and Various Fields* and acquired best competency through employers by getting extensive training in seminars & workshops for working professionals.

Languages To Read, Write: - English, Tamil and Malayalam; To Speak: -English, Tamil, Malayalam and Hindi.

INTERPERSONAL TRAITS AND ATTITUDE:

* Excellent cross-cultural communication skills

* International living experience

* Comprehensive knowledge of regulations and documentation

*Time management skills

* Dependable

* Energetic

STRENGTHS:

*Versatility with Leadership charisma

* Dynamic team player

* Sense of responsibility,* highly inquisitive, * Creative and resourceful

* Excellent skills in communication and collaboration.

WORK EXPERIENCE:

Presently Engaged as Freelance Hospitality, Marketing and Management Consultant.

Resent employment From May 2015 to Jan2016

As General Manager

Master Comfort Inn

South Janatha Road, Palarivattom, Cochin-25.

As General Manager, my current Job Profile, overseeing the entire operations of the establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances. To deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.

Overseeing all the activities, ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises. Creating work schedule, hiring new employees and training staff are all duties for hotel operations, set various hotels polices, to assign special discounts or honor advertising promotions and other marketing activities.

From September 2014 to January 2015

Hospitality Consultant Services Provided to: Hotel Nanda Inn, TD Road & Nandanam Restaurant, Vazhakkala, Cochin.

From March 2014 to Aug 2014:

Consultant General Manager

Hotel Dew land,(4 Star classified ) Kodanad.Perumbavur, Ernakulum.

As Consultant General Manager, Developed, implemented and maintained Specified implementation of Training, standards, methods, procedures for inspection to achieve overall precision accuracy and reliability.

Operations include human resources, housekeeping, security, public relations, food service, sales and finances. To deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.

Overseeing all the activities in the organization and ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises. Creating work schedule, hiring new employees and training staff are all duties for hotel operations, Assist the Management Committee (MD) to set various hotels polices, to assign special discounts or honor advertising promotions.

From March 2012 to December 2013

General Manager,

Hotel millennium Continental,M.G.road, Ernakulam

As General Manager, I was overseeing the entire operations of the establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances. To deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.

Overseeing all the activities while under construction stages and after completion and Inauguration of the project and ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises. Creating work schedule, hiring new employees and training staff are all duties for hotel operations, Assist CEO to set various hotels polices, to assign special discounts or honour advertising promotions.

Nov-2008 – April -2011

Administrative Manager, AL Andalus Trading Est. Oman

Developed, implemented and maintained Specified implementation of standards, methods, procedures for inspection to achieve overall precision accuracy and reliability .

Supervising activities in the organization and ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises. Handling day-to-day functioning of Office.

Staff recruitment, VISA, renewal, exit and other emigration related & jobs keeping update of Staff files.

Guiding and supervising PRO’s and getting the work done from them.

Salary other end of benefit -co-ordination with accounts.

Liaise and maintain the staff’s matters according to Omani Labour Law.

Organizing various activities viz., travel arrangements, cafeteria, communication, transportation, and Fire & security services.

Computers Admin maintenance and other Office automations AMC timely renewals and maintaining good condition.

Timely renewals of Licenses, Insurance Policy’s and other official documents including work contracts.

Co-ordination with the sales operations of the department. To put in a table the latest sales revenues and numbers into the monthly quarterly or annual reports.

To work hand in hand with the marketing department in order to focus on how to have new innovative marketing strategies in order to make the products reach out to the target audience.

Co-ordinate with the sales head or the senior management staff and inform them about the sales operations being carried out by the sales team. Also Customer care related matter.

Asset and vehicle Pool Management: Handling complete facilities and infrastructure set up and up-keeping of all equipments and office premises, including maintaining AMC records & registers. Other General tasks as specified from time to time.

2006-2008

General Manager (Admin) Parthasaradhy Properties P Ltd, (www.parthasaradhy.com)

Cochin-India

Led as MR and maintained ISO 1901:200 Standards

Establishing & Implementing Quality Policy & Objectives

Overall control of company & sustained growth, control and supervising the Utilization of the Resources

Chairing & Representing MD / Director/ MR, Monitoring HR / Training / Recruiting

Leading, Planning and controlling Daily Office Functions / Site Office

Documentation, Communications & Audit, Assisting and Auditing Site Office

Supervised the development of Warehouse and Marketing Strategies and Programs

WORK HISTORY:

*2005- 2006: MIR HOLISTICS PVT LTD, Cochin-18 -As Manager Tours Division.

*October 1997 - August 2005 at SNC Lavalin incl, (Power Sector Reforms) EISP & DFID Project.

MPSEB, Shakti bhawan, Jabalpur. MP.

www.snclavalin.com, – As Project Administrator & Office Manager

*November 1995 to September 1997

Freelance Out-Door caterer and • Manager (Administration) cum Liaison agent For the Foreign Nationals Guest houses in Trivandrum.

*1982 to 1995

Various Supervisory Position in Various sections of Hospitality & Hotel Industry including Food Production.

ADDITIONAL SKILLS:

* Internet research* Good knowledge of MS Office, Windows XP, and 2003 Server & Network Admin.

* Experience in Quicken Accounts package.

* Thorough knowledge in Omani Labour Law

* Exposure to ISO 9001: 2000 Led and maintained ISO Standards.

*Fast learner and easily adaptable to any new environment to get the task done with maximum attainment.

• Diploma (Management) in 2005 from All India Institute of Management Studies

• (M.Com (Commerce) from Madurai Kamaraj University.

• Other Qualification(s) / Certification(s) / Programme(s) attended

• Certificate in Office Administration

• MS Certificate Windows Server 2000

• Certificate in Special Ed: Autism Behavioral Strategy

• Quicken Home and Business Accounting Software (Canada): 8 years of working experience.

• Brain Bench Certifications: Computer Fundamentals (Win95/98), Certification in Medical terminology.

• 2002: Certificate of Networking in Windows Server 2000 (Microsoft Approved course)

• Certificate in Autism -Behavioral Strategies, at Universal Classes (Virtual University) online special education studies. 2004 - 2005 : Universal Classes- Department of Special Education, ACE Approved.

2001-2005,, Certificate in Windows 95/Word'97/Excel'97/Power Point'97/Acces'97/Visual basic6: Tandem Institute of Computer Technology, Trivandrum- April to August 2000

• 1998-1999

• Botsibi International Managing Associates Ltd,(Ontario, Canada) EISP, KSEB, Trivandrum.

• Certificate in Office Administration (HRD/OD), • Manitoba Hydro International, (Canada), EISP, Trivandrum (Team Building)

• Certificate in Office Administration, Team Building / Management Methods.

• February1998 : • BITS, Computer Education, G.S.S.Professional Academy P.ltd, Trivandrum.

• Certificate in Basic Computer Operations MS-office.• 1981-1982 : • IBEX Institute of Hotel Management

• Certificate in Catering Technology-(Professional cookery, Restaurant Management)

Education:

• April 1978 : S.S.L.C - from Govt.High School, Ranipet, T.Nadu.

Personal Reference: 1.Dr. Willy Kotiuga, Project Director, SNC Lavalin Incl, Montreal, Canada. *****.*******@************.***, *****@*******.*** ; *****.*******@**********.***

2. Mr. Steve Gruber, Director, Universalia Management Group, Montreal Canada, *******@***********.***,

3. Gireesa Kumar, MD, Parthasaradhy Properties P ltd, Cochin. *************@*****.**.**,

4. Mr.Sufian Salim, CEO, Hotel Millennium Continental Pvt Ltd, ******@******************.***, ************@*****.***.

• If you are seeking a talented individual who stays abreast of his field, who understands technology, who earns 100% staff support, and who is as career-committed as it takes to achieve total success, then please consider what I have to offer. I would be happy to have a preliminary discussion with you or members of your team to see if we can establish a mutual interest.

Yours truly,

V.Swaminathan Phone: +91-944**-***** / 956**-*****

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