Quality Assurance Project Manager
Resume:
Georges Imad
Beirut, Lebanon.
Mobile: +961-*-***-*** / +961-**-***-***
Email: ***********@*****.***
PERSONAL INFORMATION
Marital Status: Single.
Citizenship: Lebanese.
Date of Birth: 10 January, 1981.
LANGUAGES
Spoken and written languages: Arabic, English, and French. EDUCATION
2000-2004 Bachelor of Science in Computer Science Notre Dame University • El-Koura • North Lebanon
June 1999 Lebanese Baccalaureate II (Experimental Science) Lebanese Government • Peres Carmes High School • Tripoli • Lebanon CERTIFICATES
Linux (Course 101).
CCNA 1 and CCNA 2 – Exploration.
Project Management Professional course at Amideast. WORK EXPERIENCE
Mar. 2012 – Present Inkript Industries Holding “Senior Integration and Quality Assurance Specialist”
Museum Tower Street 17, Sector 66, Mathaf 2058 6007, Beirut Lebanon.
Quality Assurance:
o Manage, develop and execute the test plans, processes, procedures and standards for the applications and maintenance releases.
o Oversee and conduct certification tests, and certify production releases. o Provide technical support during software installation or configuration. o Develop and maintain the documentation of system test procedures and test cases. o Evaluate the testing processes, make improvements for effective testing. o Review Requirements and Design Documents for completeness ensuring the requirements are testable.
o Conduct functional training on the functionalities of the applications. o Prepare weekly progress report.
o Communicate needed changes in coordination with the manager to the development team.
o Participate in all phases of the test cycle, including testing, Performance Testing, Regression Testing, User Acceptance testing, etc.
o Perform both new functionality and regression tests and identify, analyze, and report issues using defect tracking tools.
Apr. 2011 – Mar. 2012 Element^n “Senior Software Engineer – Quality Assurance” Berytech Building, Mansourieh, Beirut, Lebanon
Quality Assurance:
o Use Agile Methodology in planning and execution as a management system. o Report bugs using Jira application.
o Writing VB Scripts using QTP for automation testing. o Writing Load Test using JMeter.
o Follow up with the Development team and the Analyst about the specification documents.
o Daily meeting with the team.
Scrum Master:
o Sprint Planning (detailed planning of the next sprint; 2-3 week period based on project)
o Daily Scrums (entail evaluation of what we did, will do and discuss impediments) o Sprint Demonstration and Retrospectives (analyze, evaluate, and adjust the Sprint) o General meetings with the team members
Feb. 2008 – Apr. 2011 CME (Clifton Myers Enterprises) “Senior Software Development” Hechaime Building, Sami el-Solh Ave., Beirut, Lebanon
Quality Assurance
o Writing test cases documents and test cases for execution by following the requirement documents.
o Follow up with the Development team about the specs documents. o Quality Assurance Methodology: Regression Testing, Smoke Testing, Stress Testing. o Report bugs using SoFront application to create new defects, Tickets and Enhancements for the clients.
o Weekly meeting between the QA team in US and Lebanon to discuss QA team issues and follow up on the team progress (Estimation time for our tasks).
Client Support
o Working as support Analyst (my responsibilities are to follow up with the clients thru mails and phone calls.
o Analyzing their issues “getting the log files.
o Deploying mappers on Production.
o Data Base analysis using Oracle and MS-SQL 2005”). Jan. 2006 – Oct. 2007 Libanco Source “QA Tester”
George Tanouss Building, Ariz Street, Kafaraaka el Koura, North Lebanon
Unit Tester, I am responsible about preparing scripts in C# that follow up the functionality of the code.
Quality Assurance Tester:
o My main responsibilities include assuring optimum performance for the “Sales Force” websites designed by my company.
o Writing VB Scripts using QTP for automation testing o It is my duty to fully test all aspects of the system and report bugs whenever needed in order to assure an error free delivery to the customers. o It is to note that I have to collaborate with abroad technical teams located in Atlanta, USA.
July 2004 - Sept. 2004 CCIAT (Chamber of Commerce, Industry, and Agriculture in Tripoli) Bechara Al Khoury Boulevard, Tripoli, Lebanon
Building an online dynamic help for a university website using both Macromedia Flash and Camtasia studio
TECHNICAL SKILLS
Project Manager Professional (PMP)
Microsoft Excel: very good
Microsoft Visio: very good
Team Leader
Scrum Master
Jira: Issue Tracking and Project Management
JMeter: Tool for Load Test
Client Support
Quick Test Professional: Automation Tool for Testing
MockFlow
Writing Documentations: Requirements, Test Cases, Test Plan, Flow Chart, User Guide, Issue Tracking sheet.
HOBBIES
Running, Cycling, Swimming, Aikido, Scouts, Polyathlon and all other outdoor activities.
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