FRANCOIS JOSEPH ONGONO

*** ******** ******, ********, ******** 60202

(01-312******* acyt3r@r.postjobfree.com

OUTSTANDING FINANCIAL AND SERVICE MANAGER

Over 25 years of progressively responsible positions focused on insurance, social insured clients, control

of costs and revenues, management of large numbers of personnel, underwriting and claims

management, and implementation of process improvements that have proved beneficial to the entire

organization.

AREAS OF KEY EMPHASIS

Actuarial Science Corporate Finance Underwriting

Probability/Statistics Investment Budgeting

Economics Financial Reporting Claims Management

Accounting Excel, Access, SAS Team Leadership

SIGNATURE ACHIEVEMENTS

Managed and oversaw 60% of all social insured, 65% of revenue, and 45% of charges for payment

of benefits.

Controlled a budget of $80 million and benefits expenditures of $70 million while overseeing 250

officers representing over 450,000 insured.

Improved management reporting, information flow, and organizational planning based on an

extensive audit of systems, processes, and policies.

PROFESSIONAL EXPERIENCE

NATIONAL SOCIAL INSURANCE FUND, Yaounde, Cameroon 1988 2014

Regional Director of the Center, South, and East Regions, 2012 2014

Key Accomplishments:

Implemented program and process improvements in the organization as a whole thereby

improving efficiencies while serving the public more effectively.

Increased interdepartmental effectiveness and efficiency through the development of improved

communications between support personnel and executive management.

Demonstrated the ability to work across functions with disciplines as diverse as Human

Resources (HR), Information Technology (IT), and Finance.

Regional Director of Coast and Southwest Regions and Chief of DoualaBonanjo Center, 2009

2012

Key Accomplishments:

FRANCOIS JOSEPH ONGONO P AGE TWO

Created and implemented methods by which revenue was increased on average by 10% and

expenses were decreased on average by 30%.

Improved the quality of life of beneficiaries by determining methods to pay benefits on a monthly

rather than quarterly basis.

Assumed the indirect responsibility for over 1,000 people within the areas of control

Chief of Provincial Center of Social Security Douala Littoral, 2007 2009

Key Accomplishments:

Developed systems whereby payment delays were greatly reduced and customers received direct

compensation with in one day.

Because of the systems developed that expedited payments, issues of corruption were effectively

identified and addressed.

Directed the board of management in a local command area and supervised two nursery schools

while managing Human Resources (HR) and financial management.

Chief of Center at Melen at Yaounde, 2006 2007

Key Accomplishments:

Implemented CEO managerial policy improving quality of service, performance recovery of social

security contributions, employee/worker registration, and benefits payments.

Played a key role in the representation of the Social Security Fund for political, administrative, and

judicial authorities.

Supervised the Nursery School of Mendong.

Chief of Departmental Center of Moungo at Nkongsamba, 2004 2006

Key Accomplishments:

Oversaw financial management, planning, systems, and controls.

Audited operational systems, processes, and policies to support organizations mission.

Improved management reporting, information flow, and organizational planning.

Chief of Service of Registration of Social Insured Workers at Yaounde, 2003 2004

Key Accomplishments:

Managed a database of more than 1,000,000 social insured workers.

Ensured reliability by efficiently classifying and reconciling physical inventory and data.

Inspector of the Division of Audits, Controls, and Investigations of Executive Management at

Yaounde, 2000 2003

Manager, Garoua Hospital, 1994 2000

Division Chief of General Administration at Nord Garoua, 1988 1994

EDUCATION AND CREDENTIALS

Master of Actuarial Science

ROOSEVELT UNIVERSITY, Chicago, Illinois, August 2016

Bachelor of Economics and Business Administration

YAOUNDE UNIVERSITY, Cameroon, June 1987

Actuarial FM Exam

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