System Administrator Support

Travis N. Dixon

**** ******** ******

Atlanta, GA 30328

Email: ************@*****.***

(C) 404-***-****

Education:

University of Phoenix - Atlanta Campus - Atlanta, Georgia – December 2004

Masters of Business Administration

University of Massachusetts - Boston, Massachusetts - June 1995

Bachelor of Science - Management Information Systems

Professional Experience:

Suntrust– Alanta, GA (Fulltime - Infosys)

August 2015 – Present

Infrastructure Engineer (Unix) - (24X7 oncall environment)

SAS Envirnoment: Red Hat Linux support version 5 and 6 (vmware based servers – HP Proliant BLXXX GEN8)

Administration of RHEL Version 5/6 which includes installation (Red Hat Satellite Kickstart), testing, tuning, upgrading and loading patches, troubleshooting server issues.

RPM and YUM package installations, patch and other server management (EDS).

Managing systems routine backup, scheduling jobs like disabling and enabling cron jobs, enabling system logging, network logging of servers for maintenance, performance tuning, testing.

Set up user and group login ID's, printing parameters, network configuration, password, resolving permissions issues, user and group quota.

Adding SAN using multipath and creating physical volumes, volume groups, logical volumes

GPFS via PDOA and ISAS Environments..

Troubleshooting Linux network, security related issues, capturing packets using tools such as IPtables, firewall, TCP wrappers, NMAP.

AIX V6 and V7 support (Lpar admin and VIO support)

ISAS - IBM Smart Analytics system 7700 (DB2 Database)

PDOA - PureData System for Analytics (DB2 Database)

Product Installation skills for AIX, Red Hat Linux, Solaris

Clusterering experience Red Hat Linux Cluster Suite, AIX HACMP and Veritas Clustering

Oracle Solaris Zoning – installed, added routes, ip and configured zones

Websphere updates, Installations, file-system extensions

Storage Support (IBM DS storage systems) / EMC Storage Systems

24X7 oncall rotation

Good team player

Ability to support admins - Oracle, WebSphere,DB2

Hewlett Packard – Alpharetta, GA (Fulltime)

November 2012 – August 2015

Unix Technology Consultant

1. Correct technical problems within defined SLAs. Analyze root cause and correct

2. Red Hat Linux support version 5 and 6 (vmware based servers)

3. AIX V6 and V7 support (Lpar admin and VIO support)

4 Patching experience for Red Hat Linux, AIX, Solaris and HPUX

5 Clusterering experience AIX HACMP - HPUX Seviceguard

6. Storage Support (IBM DS storage systems) / EMC Storage Systems

7. 24X7 oncall rotation

8. Good team player

9. Ability to support admins - Oracle, WebSphere,DB2

Blue Cross Blue Shields of South Carolina – Columbia, SC (Contract)

November 2008 – October 2012

Unix System Administrator – Lead FEP Disaster Recovery Site

1. Correct technical problems within defined SLAs. Analyze root cause and correct.

2. Red hat Linux / AIX Patching and server migration (Aix 5.3 to 6.1) 4. Websphere Application Server Updates 5. Websphere Voice Response Update 6. Enterprise Extender Install (SNA)

7. LPAR / VIO Configuration (Client and Server builds) 8.Clustering (HACMP) 9. Storage (DS8100/DS8700) 10. Monitor server performance. (nmon, iostat, vmstat and topas)

11. Replace hardware as needed or coordinate with vendor rep.

12. Minimize risk to the business by monitoring potential hardware failures and employing appropriate mitigation. (Opsview)

13. Ensure servers are backed up according to business needs (TSM).

14. Follow defined change management process.

15. Transfer technical knowledge to others.

16. Ability to support admins - Oracle, WebSphere,DB2

17. Good team player

18. 24X7 oncall rotation

Macys Systems and Technology – Duluth Ga (Full-time)

May 2008 – October 2008

Sr. Systems Analyst

Under general direction, as a top-level contributor, I independently designed and implemented AIX midrange server architecture to include, but not limited to, server/san capacity, midrange operating systems, backup and recovery strategies, server monitoring, and server management reporting as it applied to the entire infrastructure. I analyzed the current enterprise and made recommendations for capacity planning, performance tuning, and new technology implementation related to our midrange server environments. I independently researched and resolved highly complex technical problems. Documented standards, implementation procedures, and troubleshooting processes. Current position is a 24x7 oncall environment.

The Home Depot – Atlanta, Ga (Contract)

January 2007 – February 2008

Sr. Systems Engineer

Responsibilities included the following functions:

1.Performed installation (AIX, HPUX), maintenance and support of system software, hardware and infrastructure and user support for moderately complex projects (Lpars – P510 – P575) (Storage EMC symmettrix, and clairion).

2.Perform ATC & SSC engineering and roll-out implementation.

3.Performed configuration, debugging and support for infrastructure platform for moderately complex projects and created Visio documents per server.

4.Performed root cause analysis for service interruption recovery; and created preventative measures.

5.HACMP Administration

6.Application – TSM, Tectia ssh and sudo

7.DB2 installation

a.Set up /etc/services

b.DB2 file systems

c.Ensured correct permissions on db2 directories

d.verified sudo id was created for db2

e.edited ulimits for DB2 database servers

S1 – Atlanta, Ga (Contract)

September 2006 – December 2006

Unix System Administrator

I provided administration support in a 24X7 environment for 200+ AIX, Windows NT and Suse linux on blade servers and PSeries servers (P570). Responsibilities included system installs (nim server and cd’s), firmware upgrades (hmc and management module), patch installs, network configuration (etherchannel and vlans), performance tuning, lvm (building filesystems, mirror vg’s and etc), application installs ssh, sudo, brightstor and hardware installs (blades js21’s, hs20’s and P550 and P570’s .

EDS – Atlanta, Ga (Contract)

March 2006 – August 2006

I was part of a team providing unix system administration support for 300+ Aix and Sun servers. My responsibilities include but not limit too, patch installs, firmware upgrades, kernel tuning, system installs, administrating clusters, network administration (unix), (lvm – veritas disk utility – via sun) hardware maintenance, and overall troubleshooting. This position is in a 24X7 production environment - requires change management.

McKesson Information Solutions – Outsourced to Wellstar Hospital - Windy Hill, GA

Unix System Administrator - Perm.

September 2001 – December 2005

I provided support and administration in a 24X7 on call production environment for 23 HP-UX, AIX servers. Responsibilities included but not limited too, OS upgrades, shell scripting, lvm, EMC disk management, HACMP, patch installs, kernel tuning and daily system maintenance. Duties also included pricing systems, hardware maintenance, application install and upgrades via nim server and cd’s, creating unix procedures, training operations. I was part of and team that built the san configuration ( EMC Symmetrix Storage – via fibre channel – Brocade and Mcdata switches and ) for Wellstar Hospital for the purposes of xray/medical records (HIPPA). Also I was the storage administrator (IBM Shark – via scsi) which included duties of adding storage for our application and db teams. This position was a Unix Admin/Project management position performing a lot of managerial duties along with daily unix system administrator duties.

IBM Global Services - Alpharetta, Ga

Unix System Administrator -- GE Capital Services Account (Contract)

February 2000 – September 2001

I provided support and administration in a 24X7 on call production environment for 200+ Sun, HP-UX, Wnt and Digital Unix servers. Responsibilities included but not limited too, OS installs, lvm, jetadmin/jetdirect, McService guard, kernel tuning, patch installs, OS upgrades, LP print service, process control, backup and recovery, EMC disk management, solstice adminsuite, networking, ignite UX, shell scripting, daily system maintance, shell scripting and trouble shooting problems.

IBM Global Services - Alpharetta, Ga

Unix System Administrator - Georgia Pacific Account (Contract)

November 1998 - February 2000

Responsible for providing support and administration for 88 HP-9000 Series 800 servers as well as 2 V-Class servers in a 24X7 high availability production environment. Duties involved troubleshooting and resolving operating systems issues such as kernel tuning to patch installs, OS upgrades and installs. Platforms and management tools supported HP-UX 10.20/11.X, LVM, MC-Service Guard, Omniback 2.55 - 3.0. Tivoli/Maestro, Openview Ito, Dazel and Lotus Notes.

OS Technical Skills:

Disk Storage Platforms and Servers:

Ticketing Software: Remedy, Itportal and ServiceNow

HPUX – 11.X

EMC Symmetrix Series 5000 and 3000 series

Management Package for Symmetrix

Aix V5.3, V6.1 and 7.1

EMC Symmetrix Series 8000

Veritas Cluster

IBM DS8000

IBM Disk Storage F-Class

HMC 7.3.5 – 7.7

VIO 1.5 – 2.1

Network Administration (unix)

Solaris 10

HP StorageWorks Disk array xp128

EMC Data Manager

Suse Linux 10.1 and Red -Hat Enterprise Linux 5/6

HP StorageWorks - Fibre Channel

Lpars & WEBSM VIO

Nim installation

Microsoft 2000, 2003 & XP

Windows NT

IBM RS6000 Servers

PSeries P510 - P595

PSeries P740

Blade Servers JS21 and HS20’S

Clusters – HACMP (AIX) McSevice Guard (HP)

Microsoft Office

HP 9000 Servers - Superdome

(HP, AIX) Logical Volume Manager

Summary of Qualifications:

Strong technical Skills.

Strong leadership skills – goal orientated.

Over 10 years of technical experience.

Contact this candidate