Manager General
Resume:
Michel P.Garnier C.H.A.
**** ********* ***, ******** (QC) H4V 2K7 CANADA
************@*****.***
Motivation
I am highly motivated by situations that require skill, innovation as well as follow-up. My vision is ‘bottom-line’ oriented with explicit care towards quality of service (through training), guest welfare and owner R.O.I. Trained in Hotel management, my first priority is always to find a way to make a positive outcome happen.
Nationality and Availability
I hold both Canadian and French nationalities.
I can work in the U.S. on a TN-1 NAFTA Free Trade Visa available without delay and without the involvement on the employer’s part. I may also work in any E.U. countries.
I am available with a 4 weeks notice.
Work History
Manoir Dollard-des-Ormeaux, Résidences Soleil, D.D.O., Canada
www.residencessoleil.ca
January 2015 to present
Position: Executive Director
Description: Full service168 rental units Seniors Residence, privately owned.
Residence is geared towards autonomous and semi-autonomous seniors. Average age is mid-eighties. Full service provided in terms of food & beverage, care, activities and aid. Variety of sizes from studios to fully equipped 2 bedrooms apartments.
Manoir Ste-Geneviève, Réseau Sélection (previously Revera), Ste-Geneviève, Canada
www.reseau-selection.com/en/residence/21-manoir-sainte-genevieve.html
June 2012 to December 2014
Position: Executive Director
Description: 99 units Seniors Residence (formerly part of Revera), a Canadian Health Care and Residence private company. The many challenges of managing a semi-autonomous population and ensuring continued occupancy through an aggressive sales & marketing strategy are a constant concern.
Akantus Hotel Cluj-Napoca, Romania
www.akantushotel.ro
June 2010 to January 2011
Position: General Manager – Hotel, Franchise and Management
Description: Opening of a 100 room 4 star full service property in Transylvania with 250 seat main restaurant, wine bar, lobby lounge, meeting capacity of 300. The position also included franchise sale and management contracts. The promoter had to stop the project because of construction cost overages and did not open the property before mid-2012.
Distinguished International Hotels and Resorts, Mont Tremblant, Canada
www.legrandlodge.com
Aug 2006 to May 2010
Position: Vice President of Operations
Description: As general manager of Le Grand Lodge (112 suites Condo-Hotel with full service, activities, spa, catering), I was promoted to VP of a start-up hotel management and marketing company.
Holiday Inn Select (HôtelPur since 2007) Québec City, Canada
www.hotelpur.com
Sept 2004 to March 2006
Position: General Manager
Description: Full service downtown 229 room hotel with ample meeting and catering facilities. Independently owned H.I.franchise, the property was bought and sold 3 times during my tenure.
Société malienne de promotion hôtelière, (Azalaï Hôtels since 2005) Bamako, Mali
www.azalaihotels.com
Aug 2000 to Sept. 2003
Position : Director of Hotel Operations
Description : The company had just completed the opening of a second hotel in Bamako. The owner needed a hotel professional to run both properties on a day to day basis. Both full service hotels (Hotel Salam 118 bedrooms, 3 restaurants, 2 bars, catering services for 750, banquets for 300, 6 meeting / banquet rooms, 2 tennis courts, outdoor pool and Grand Hotel 92 bedrooms, 2 restaurants, 1 bar, banquets for 500, 4 meeting/banquet rooms, 2 tennis courts, 2 outdoor pools) were supervised by junior managers and my role consisted in developing ways and means to secure the biggest market share possible for the company in order to finance an aggressive expansion plan in West Africa.
Crowne Plaza Hotel and Casino (Courtyard since 2000) San Juan, Puerto Rico
www.marriott.com/hotels/travel/sjuiv-courtyard-isla-verde-beach-resort/
1996 to 1998
Position : Hotel General Manager
Description : I was hired in order to bring stability to this property that had seen 8 previous general managers in 6 years. The hotel was a 4*, 225 bedroom hotel with 2 restaurants, a 10.000 square feet Casino, 2 bars, limited banquet and meeting facilities.
Crowne Plaza Hotel Hull / Ottawa, Canada
www.ichotelsgroup.com/h/d/hi/1/en/hotel/yowcp?_requestid=291727
1991 to 1995
Position : General Manager
Description : The hotel had just been bought and the plans of the new ownership included the acquisition of a CrownePlaza franchise. It has 225 rooms, 2 restaurants, 2 bars, extensive meeting and banquet space
Château Cartier Sheraton (Chateau Cartier since 1994) Aylmer, Canada
www.chateaucartier.com
1991
Position : Opening General Manager
Description: The owner of the hotel wanted to open his property without constraints and in the best possible timeframe. The hotel was built on a 18 hole golf course and was a 4* property of 124 bedrooms with full spa facilities including health club, squash and courts, separate meeting and banquet facilities for up to 750, 2 restaurants and one bar.
Ramada Hotel (Hotel Espresso since 2009) Montreal, Canada
www.hotelespresso.com
1988 to 1990
Position : General Manager
Description : This downtown hotel (converted to independent Hotel Espresso) had an excellent reputation because of its location, its rates and the availability of a large parking structure. It has 145 bedrooms, limited meeting and banquet space, outdoor pool and limited exercise area.
In addition to the positions described above, I have been involved in formal training of
hotel personnel at LaSalleCollege in Montreal (wine service and wine appreciation, bar
service and control) as well as at the Les Draveurs School Board in Gatineau (hotel management and communication, tourism and attractions). I was part of a consulting committee on the elaboration of a university level Curriculum for the hotel management at the Collegio Del Este in Puerto Rico.
I have also held a variety of middle management post such as Catering Manager, Bar
and restaurant Manager, senior Room Clerk, etc. for such prestigious hotel chains such as Hilton International, Commonwealth Holiday Inns of Canada and Hyatt International.
I have been a member of the Ottawa Skäl Club, President of the Ottawa/Hull Hotel
Association, Vice-president of the Montreal Hotel Association and I earned a Certified
Hotel Administrator (C.H.A.) membership in 1994.
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