Customer Service Manager

Lawrencia Boatwright

Charlotte, NC

**.********@*****.*** - 704-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

MRA

Optum - Charlotte, NC - October 2016 to Present

AARP agent inbound calls

Assistant Manager

Sams Mart - Charlotte, NC - June 2016 to October 2016 Manager

Corner Pantry - Columbia, SC - November 2015 to June 2016 Advisor

Convergys - August 2014 to December 2014

Sales Associate

Kangaroo express - February 2012 to December 2013

EDUCATION

High school or equivalent

Northwestern High School

CNA

Serenity nurse aid

SKILLS

Cash Handling (10+ years), Cash Management (10+ years), Microsoft Office (8 years), Leadership Development (6 years), CPR (3 years), Customer Service (10+ years) CERTIFICATIONS/LICENSES

CNA

April 2013 to April 2017

ADDITIONAL INFORMATION

Fast learning willing to adapt to new environment, loves challenges.

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