Senior Technical Project Manager
Resume:
Jeffrey Mark Johnson
Annapolis, MD 21409
Phone: 443-***-****
Email: *************@*****.***
SUMMARY:
15+ years Project Management, Information Technology (IT) and Business experience. Have a proven project management and highly technical / analytical IQ resulting in award winning solutions that have consistently satisfied customers. Possess strong managerial, leadership and effective verbal and written communications skills. Offer creative/intuitive thinking and listens well; effective working with all levels of management. OBJECTIVE:
Seeking a challenging Sr. Technical Project Manager position where my managerial, relational, creative thinking and technical skills may be leveraged to exceed customer expectations. TECHNICAL PROFICIENCY:
COTS: MS Office Suite, MS Project, Visio, Metastorm BPM, SharePoint, Informatica DBMS: MS SQL Server, Excel, MS Access
Software Arch: Client /Server, SOA, VMWare, IIS, BPM Programming: SQL, JavaScript, HTML, PowerShell, ASP.Net, VBS, Web Services Methodology: Waterfall, Agile, Prototype
O/S: Windows Enterprise Server, Windows 7+
CERTIFICATIONS & AWARDS:
Security Clearance: Top Secret
PMP Certification, 2012-2015
US Department of State, DRL Team Achievement Award, 2011 SAIC, Excellence in Execution Award, 2011
Lean Six Sigma – Yellow Belt, 2008
Philip Crosby & Associates – Quality ES Certified Training, 1998-1999 CMM/SEI Six Sigma Certified Training, 1993-1996
Executive Leadership Program - Wharton School of Business, 1992 Bell Atlantic VP Technical Excellence Award - Business Process Improvement, 1990 EDUCATION:
BS – Office Administration; Concentration - Data Processing, James Madison University, 1981 PROFESSIONAL EXPERIENCE:
Unisys, Incorporated Apr ’16 – Nov ‘16
Senior Project Manager - US Marshals Service/Prisoner Operations Division
Responsible for all aspects of POD DSNet Systems including Systems Monitoring and Maintenance, Project and Release Planning, Program Reviews, Issues Mgt, Resource Assignment, Requirements Mgt, Inter-Departmental and Stakeholder Communications, Performance Metrics.
Contract transition, staff planning and ramp-up; manage multi-company team
End User Support – Help Desk, Systems Analysis and Troubleshooting OpenText Public Sector Solutions-1099 and SAIC. Jun ’09 – Feb ‘16 Senior IT Project Manager / DBA – US Department of State (DoS) – DRL Leahy Vetting Program (OES-DRL/EX/IMD)
INVEST Technical Project Manager. Responsible for all aspects of INVEST Global Deployment and SDLC, User Acceptance, Operations and Client Support, Project Plans and Reviews, Resource Assignment, Documentation, Requirements Mgt., Issues Mgt., Strategic Planning, Training Briefs, Stakeholder Communications and Client Liaison.
Systems/Applications Architect – INVEST II Concept, Requirements, Design and Test; LHRVP Requirements and Design
Perform Software Development, Release Testing and Implementation, Troubleshooting
MS SQL Server, T-SQL, Stored Procedures, various Functions, Views, Triggers, Data Modeling, Performance Tuning, Reporting and Monitoring, Job Creation and Scheduling, Data Analysis and Server Maintenance
End User Support – INVEST Help Desk
Torres AES, Inc. Sep ’08 – Feb ‘09
Sr. Consultant - Business Analyst
Responsible for the management, creation and completion of the Requirements Document (RD)
Facilitated client working sessions to gain consensus and approval on Business Process Definitions and System Requirements
Categorize and analyze End-User survey results to glean critical areas of concern, identify priorities and derive system requirements.
Team deliverables including “As Is” Business Process Maps, Value Stream Maps, SIPOC Diagrams, Concept of Operations Doc and “To Be” Business Process Maps
Finch Services, Inc. Oct ’05 – Aug ’08
Government Sales Account Manager
Generated over $3.5M in Sales
Managed and Serviced over 300 Federal and State Government Customer Accounts
Provided equipment and service solutions that met the customers stated needs
Responsible for cultivating new customers, building customer relationships and satisfying customers Tom O’Leary Catering, LLC Sep ’02 - Sep ’05
Owner/President
Managed group events involving 850+ guests and coordinated teams up to 80+ staff members
Established sales and serviced unique client requirements including government, commercial and private customers
Achieved annual revenues in excess of $750,000 annually
Managed all small business financials, budgets, AP, AR, projecting, ordering, inventory and auditing
Responsible for customer sales, event coordination, staffing, marketing, ordering, vendor subcontracting, food preparation and operations.
ARINC, Incorporated Jan ’97 - Aug ’02
Sr. Program/Project Manager
Managed a team of 35+ system engineers supporting various ARINC’S proprietary AviNet Network Application Services products.
Performed project planning, scheduling and tracking using MS Project
Developed detailed Proposals including SOW, Schedule and Pricing for clients
Managed multiple projects involving a matrixed team of employees and contractors
Initiated Customer and Application Team Program Reviews
Oversaw projects through full SDLC phases; Windows, Linux and ARINC proprietary Bell Atlantic, Incorporated Oct ’81 - Dec ’96
Sr. Manager - Directory Services BEACON II System
Managed a technical team in upwards of 100 employees and contractors throughout the SDLC phases
Managed the 80+ member Systems Development Staff in a custom software development, service oriented architecture effort
Actively participated in varied User/Client JAD sessions resulting in comprehensive requirements deliverables
Led status reviews and communication of timelines, task assignment, and critical path items
Responsible for Project Planning and Tracking using MS Project, Status Reporting, Risk Management, Budget Tracking and Review Management, and Compliance to SEI/CMM Industry Best Practices. OTHER:
Full-time; Contract to Hire – W2 or 1099; Contract – W2 or 1099
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