Theresa Ross

240-***-****

acysvc@r.postjobfree.com

WORK EXPERIENCE

April 2015-Dec 2016 Engage Direct Mail

Human Resources Specialist Frederick, MD

• Recruiting, interviewing & onboarding, backround checks, social security verifications

• Benefit enrollments, benefit maintenance, open enrollment, ACA compliance, COBRA & cancelations

• Workman’s Comp.

• Payroll setup, deductions, terminations

• Staff training

• Calendar Maintenance (requests off, birthdays & conference rooms)

• Company Annual picnics

• Donation coordination

December 2014-April 2015 Randstad Staffing

Staffing Consultant Rockville, MD

• Account sales & marketing the Randstad Brand

• Client retention

• Recruiting

• Staffing & training.

• All related HR functions

• Matching clients with the right candidates

• Scheduling and coordinating client/candidate interviews and assignments. Drug testing, backround checks, reference checks and software package knowledge. August 2014-October 2014 Hooters Of America

General Manager FEDEX Field, Landover MD

July 2010-October 2014 Hooters Of America

Hospitality & Events Manager Rockville, MD

• Day to day operations of running a restaurant.

• Daily management of revenue/cash handling.

• Inventory.

• Staffing & training.

• Order & stock restaurant supplies.

• Meeting & promotion planning.

• Scheduling.

• Office Management (file maintenance, marketing materials, etc). June 2008-Sept 2009 Capital City Brewing Company

Restaurant/Bar Manager Washington, DC

• Day to day operations of running a restaurant.

• Daily management of revenue/cash handling.

• Inventory for P&L of all alcoholic beverages.

• Staffing & Training.

• Ordered & stocked of restaurant supplies.

• Bartended & served, filling in as needed.

• All meeting & event planning.

• Scheduling.

•6+ million dollar a year restaurant.

March 2004 - June 2008 Stay at home mom

September 2001 - March 2004 Outback Steakhouse

Front of the House Manager Germantown, MD

• Responsible for obtaining qualified applicants.

• Training/orientation for new employees.

• Maintaining Liquor inventory/costs.

• Coordinated special events.

• Maintained and built a great working /social environment for all.

• Closed out entire restaurant every night.

• Maintained labor costs.

• Money management.

• Ordered all liquor and restaurant supplies.

• 4+ million dollar a year restaurant.

January 1998 - September 2001 Outback Steakhouse

Bartender Germantown, MD

• Responsible for maintaining sales.

• Retained a regular clientele.

• Maintained liquor inventory.

• Maintained and built a great working /social environment for all. February 1997 - January 1998 Aspen Systems

Database Specialist Rockville, MD

• Updated, maintained and managed a database of over 800 mailing lists for The Department of Housing and Urban Development.

• Conference database and registration.

• Created letters and documents for mailings directed to Congressman, Mayors and VIP’s for the Secretary of HUD, Andrew Cuomo.

• Internet research for database information such as address, phone numbers and election information.

• Shipped and tracked software products.

• Supervised database staff and attended management meetings. March 1996 - February 1997 Aspen Systems

Executive Assistant Rockville, MD

• Provided support to five project executives to HUD‘s Community Planning andD evelopment Information Center, Community Connections.

• Coordinated all aspects of meeting planning.

• Made travel arrangements and tracked expense reports.

• Created memos, letters, documents, manuals and reports for senior staff.

• Tracked time sheets on a weekly bases.

• Ordered and tracked all department office supplies.

• Scheduled and organized all courier services.

• Answered phones, faxed, filed and copied related business documents. 1994-1996 NEA Member Benefits

Receptionist Rockville, MD

• Reserved meeting room space.

• Greeted guests at front desk.

• Directed calls for 1000's of members.

1988-1994 National Association of Manufacturers (NAM) Receptionist Washington, DC

• Conference database and registration for meetings including on the Hill.

• Conference Mailings.

• Preparation for meetings.

• Reserved meeting room space.

• Greeted guests at front desk.

• Directed calls for 1000's of members.

• Filled in for secretaries as needed.

EDUCATION

Montgomery College Rockville, MD

Seneca Valley High School Germantown, MD

High School Diploma

ACTIVITIES/HOBBIES/RELATED EXPERIENCE

Excellent people/social skills

Very dependable

High energy level

Strong leadership skills

Always willing to learn

Programming & use of POSI Touch

Programming & use of MICROS

Programming & use of Restaurant Manager

Open Table

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