EVAN OSENI, M.SC, pmp, itil
Bowie, MD. 20716 Email:*********@*****.*** Tel: 240-***-****
OBJECTIVE
Certified project management professional with experience in project planning, design, implementation and execution and Proven ability to support multiple projects with medium to high complexity and consistent track record of on-time and on-quality delivery.
AREAS OF EXPERTISE
Business Systems Analysis, Business Process Re-engineering, Technical Specifications Development, Data Modeling, Project Coordination, Risk Assessment/Impact Analysis, Change Management, Asset Management, End users training and support, Data analysis and Management, Research and Development, Team & Project Leadership, SDLC, Rapid Application Development (RAD), Quality assurance, Project Lifecycle and agile (Scrum, Kanban) methodology.
EDUCATION AND CERTIFICATIONS
M.Sc. Management Information Systems (Bowie State University, MD.USA-2013)
B.Sc. Banking and Finance (Ebonyi State University. Nigeria-2006)
PMI Certified PMP, Project Management professional 2016
Scrum Master (Certified-2015)
Information Systems Analyst (Certified-2013)
MCSA Microsoft Certified Solutions Associate
ITIL Information Technology Infrastructure Library
PROFFESIONAL EXPERIENCE
Hogan Lovells LLP Nov 2014-Dec 2016
Project Manager/Analyst
Accomplished human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, enforcing policies and procedures.
Achieved operational objectives by contributing information and recommendations to strategic plans and reviews; prepared and completed action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change.
Met financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to organizational accomplishments.
Directed the development and implementation of systems and procedures for training and certification delivery and managed relationships with certification development and delivery vendors.
Created strategies for risk mitigation and contingency planned and scheduled project deliverables, goals, milestones.
Directed and oversaw project team and managed conflicts within group.
Developed and presented reports on project progress and maintain communication with project stakeholders and managed expectations.
Developing a structured PMO office and a more Project management approach to Projects Company wide.
Scheduled and assigned work to subordinate, ensure assigned personnel fully understand their functions, monitors progress and resolves discrepancies to ensure compliance with work/quality standards and task order requirements, and prepares or provides input to management reports.
Mercy Health Services February, 2014 – Till date
Manager
Established and maintained regular communication with stakeholders for current and upcoming projects regarding the development of the business.
Monitored and evaluated project resource needs ensuring the continuity of projects and timely communication to stakeholders
Prepared training and educational material for health literacy
Oversaw and controlled managed care and health insurance for patient
Conduct: organizational studies, design systems and procedures, and prepared operation and procedure manuals to assist management in operating more efficiently and effectively
Reviewed and analysed reports about format, distribution, and purpose, identified problems and improvements, develop solutions or alternative methods of proceeding
Apply strong facilitation and negotiation skills to lead project meetings, achieve project results and manage vendor relationships
Apply strong facilitation and negotiation skills to lead project meetings, achieve project results and manage vendor relationships
Held kick-off meeting to assemble project teams, assigned tasks, and delegated responsibilities, identified resources and reviewed detailed timelines, to ensure timely completion of assigned studies.
Stanley Black and Decker Corporate, Towson, Maryland August. 2013 --- Oct 2015
IT Technical lead
Provided senior support and troubleshooting for any issues on computers, servers, applications, printers etc. The support base is global and encompasses roughly 35,000 users.
Coordinated migration projects which entails migrating recently acquired companies infrastructure to the company domain, supporting these users during the transition and also overseeing the training and infusing of company culture.
Excellent customer/client service skills (friendly, courteous and helpful); communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produced written information, which may include technical information.
Constantly following up with teams and updating the project manager on status reports using various communication tools.
Created and implemented any new objects needed in Active Directory & Exchange. These could be single user requests or sometimes bulk requests (handled by scripting if necessary): User Accounts (including generic, service accounts etc), Security Groups, Exchange Mailboxes and Distribution lists
Reviewed, analysed and evaluated business systems and user needs.
Controlled access to variety of company application and troubleshooting- SAP, Hyperion, Citrix, sales force, JDEdwards etc. Ranging from sales to engineering applications.
Maintain security and SOX compliance
Bowie State University September. 2011 --- Nov 2014
Project Coordinator
Responsible for management of all phases of client service projects in areas of information technology and business systems engineering
Managed various migration and change projects also closed and ensured project deliverables are achieved within time, cost and scope.
Worked with project teams and key stakeholders to devise best practices and continuous improvement of project delivery across the enterprise.
Managed resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.
Conducted and documented weekly status review for upper management. Responsible for management of all phases of client service projects in areas of information technology and business systems engineering
Implemented various successful ideas to booster process productivity and reengineering
Ensured a good balance of benefits and value tied to the certification program to ensure continued candidate engagement.
Afribank, Lagos, Nigeria April, 2008 - January, 2010
Business Development Consultant
Mongunu Local Government, Bornu State, Nigeria February, 2007 – March, 2008
Business Analyst
Stemon Inc. Nigeria August, 2003 – January, 2007
Project Coordinator
TECHNICAL SKILLS
Microsoft Active directory, Microsoft Outlook, Gmail, Microsoft Office Suite (Word, Excel, Project, Visio, Access, Outlook, Power Point), UMLet,, Epic, Data Modeler, Oracle Application Express, Cerner, Epic, Basic knowledge of SQL, Oracle Application Express Database, SharePoint, Microsoft Project, Service now, Altiris, Heat, Jira etc.
TRAINING AND ACHIEVEMENTS
Awarded IT certificate Microsoft suite by Holograph institute computer training
Computer Hardware and Network Training for the modern world (Hands on)
SAP Training – Product and Channel Specific
SAP– Inside Sales SBD –SharePoint 2010
SBD- Manager: Understanding a Manager's Role
BSU-Customer service certificate for Listening Under pressure.
REFERENCES
Available on request