Data Entry Customer Service

Dulyne Louis-Charles

**** ******** **** **.

Loganville, Ga. 30052

Email:**************@*****.***

Phone :678-***-****

Business Skills Summary

Energetic Administrative

Professional with integrity, highly creative and

solution focused individual. Demonstrated skills include ability to handle multiple projects and assignments

Professional Skills

Microsoft Office Filing / Editing

Microsoft Windows Typing (35+wpm)

Excel Telephone skills

WordPerfect 5.1/6.1 Customer Service

Power Point Office procedures

Employment History

FCI federal Data Entry Clerk, March, 2010-March, 2015

Data entry clerk, enter information from DHS source documents into various automated systems using formatted input screens. Source information includes: Applications, petitions, forms supplemental documentations, DHS decisions and other documents

Perot System Government Services File Clerk / Data Entry December 2006 – March 2010

Versed in all aspects of file operations incoming and outgoing file processes FRC files, Interfile, and File Audit.

Maintain visa availability files.

Competent in DHS electronic system used to maintain and control files Miami International Airport Hotel Nov. 2004-Dec. 2006 Reservations Agent.

Process all guest room reservations whether booked individual or on a group basis.

Work closely with reservations manager. Keep proper records of reservations booked.

Maintain file records for cancellations and no show reservations.

Process travel agency commission check payments for accounting.

Maintained positive relationships with internal/ external customers, and vendors.

Maintain all record keeping procedures without error.

Education

Keiser college 2003 Pembroke Pines, Fl.

Medical Assistant Courses

Miami Edison Senior High School

Graduated 2001

Accomplishments

Certificate of appreciations in 2007 and 2008 from Perot systems for extraordinary performance and dedication.

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