Padma Reddy Deshireddy

acysh4@r.postjobfree.com 203-***-****)

PROFESSIONAL SUMMARY

Sr QA Analyst – HealthCare Program Lead - Agile QA Lead - UAT Test Lead

Test Planning - Test Management - Test Design – Automation

10+ years’ experience in IT in the roles of QA Lead/Sr QA Analyst with demonstrated leadership abilities

Extensive experience in testing of client server applications, Web based applications, E-Commerce Applications on various Windows Environments

5+ years of QA or Test Lead experience in managing the teams. Responsibilities include Analyzing Business Requirements, Preparing Test Estimates, Master Test Plan, Test Environment Setup, Traceability Matrix, collecting test Metrics, Reviewing Test Cases and performing UAT Test Activities along with Client Business Teams

2 years of automation experience in HP Quick Test Professional(QTP)

As a test lead, prepared Test strategy & plans, business scenarios from use cases, designed test cases review, review comments for test cases, defect assignment to development teams and as a primary contact for testing team in terms of escalations, help needed

Experience includes working in Retail, Point Of Sales (POS), e-Commerce, Healthcare and Insurance domains.

Expertise in Black box test design techniques like Boundary Value Analysis, Equivalence partitioning, smoke, functional, regression, User Acceptance, Security, integration and database testing

Experience in validating 4690 OS Point Of Sales (POS) applications

Experience in testing wireless/RF applications (Smart Badge Mobile Application) using Tomcat Server, RhoElements browser and WINSCP etc.

Experience in implementing SDLC methodologies including Agile and Waterfall methodologies

Hands on experience with all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) and also have Exposure to Agile process

Used SharePoint, Visual Source Safe for configuration change management and versioning of test documents

Expertise in problem solving, Bug Reports using Defect tracking tools like Quality Center/Application Lifecycle Management (ALM 11.5) and IBM Rational TestManager

Expertise in managing the project test artifacts such as test plans, test cases in Quality Center/ALM 11.5 and IBM Rational TestManager

Ability to adapt to changing professional work environment to implement testing solutions in an efficient manner

Ability to work on multiple projects/tasks simultaneously to meet dead lines

Experience in working with Multiple Relational Databases like Oracle, MS Access. Expertise in writing the SQL queries to verify the database

TECHNICAL SKILLS:

Languages

- Java, HTML, SQL, VB Script

Operating Systems

- Unix, Windows 98, Windows NT/XP/2000, MS DOS

Test Tools

- TOAD, Quality Center, PUTTY, QTP 9.2, HP ALM 11.5, Rational TestManager

Databases

- Oracle, MS SQL Server, MS Access

Domain Areas

- Retail, Point of Sales (POS), Insurance, Health Care

Change Management Tools

- SharePoint, Visual Source Safe

Methodologies

- Waterfall Methodology and Agile Model

Utilities

- MS Office 2003/07, Snag It

Lead Skills

- Communicating with Business, Client and Testing teams

EMPLOYMENT HISTORY

Bed Bath and Beyond(BBBY), Migration from Specialty to ACE Point of Sale(POS) System, Union, NJ

UAT Test Lead December 2014 to Present

Description: Bed Bath & Beyond Inc., together with its subsidiaries, operates a chain of retail stores. Part of Company extensive growth, BBBY migrates its existing Specialty POS system to new ACE POS which is built on Toshiba 4690 OS. New system will handle the limitations that are not supported by existing specialty system thus by provide more functionalities and support to store users & customers

Team Size: 6

Responsibilities:

Analyzing Business requirements documents for new ACE (Application Client Server Environment) POS system and identify the UAT test scenarios

Designed the UAT test plan for the project

Performed User Acceptance Testing of the Functional Requirements of the Bed Bath & Beyond system and business processes

Assist in the parallel running of the current system to ensure the new system results are validated against the existing system

Provide training/support to the Client Services group for all applications and services developed and maintained by the Toshiba development group

Preparation of UAT test environment for the testing phase and setup the user roles in system

Coordinate UAT resources, track progress and UAT issue management (including leading the triaging of issues into defects, new requirements, data set-up, user error etc.)

Creation of offers in NCR LOGIX system

Have extensive Payment Card Security testing experience in validating different types of tenders (Visa, Discover, Amex, MasterCard) Including EMV Chip and PIN & EMV Chip and Signature Cards

Validation of different types of promotions offered by the BBBY and making sure customer received the best deal per coupons applied in transaction

Coordinated with team in performing the offline payment testing

Validation of Pricing methods setup in JDA system

Estimations, Budget and resource planning for UAT testing phase

Analyzed functional and technical documents to identify the test conditions/scenarios

Maintained artifacts in Rational test manager including test cases and defects

Provide regular UAT progress statistics/reporting to senior stakeholders

Obtain required UAT sign offs from business/key stakeholders

Support go-live (process, system, data etc.), by working closely with Training and User Support specialists and key business stakeholders as required

Environment: NCR AMS Promotion Engine, JDA, LOGIX, Java, Value link, Toshiba 4690 OS, Oracle, MS Access, MS Office, SharePoint, Rational Test Manager, Waterfall Methodology

EXPRESS SCRIPTS INC, Medicaid Transitions-TCO-EF Enhancements, Franklin Lakes, NJ

QA Program Test Lead February 2014 to November 2014

Description: Claims processing needs to be updated, so that pharmacists can identify Transition/TCO (Temporary Coverage Override)/EF (Emergency Fill) Claims and adjudicate them appropriately. Currently Express Scripts system does not have Medicaid specific TCO/EF programs and existing TCO/EF do not fit the definition and need for Medicaid from business purposes. In future state, enhance the current claims platform to identify and process Transitions/TCO/EF claims per state/client mandates

Team Size: 20

Responsibilities:

Provided quality considerations required for testing during High Level and Detail requirement JAD (Joint Application Design), JAR (Joint Application Requirement) sessions and effectively involved in client communications during the review

Working closely with the project team in planning, coordination and implementing QA methodology

Prepared Level of Estimation(LoE’s) for QA planning phase activities during scrum phases

Reduced the effort of testing by detailing scenarios that will cover majority of the functionalities to be tested

Designed use cases and Test Scenarios for functional testing using Detailed Level Requirement (DLR) documents

Come up with a Master QA Test Strategy and plan covering detailed requirements and identified In-Scope and Out of scope, project risks, mitigation plans, external and internal dependencies, resources, Test Metrics etc. for the QA testing phase

Reviewed the Claims test scripts created by the team and executed the same

Ensures issues are identified, tracked, reported on and resolved in a timely manner

Reviewed all QA deliverables via Test Cases, Test Results, Bug Reports and Test Metrics etc. prior to sending to Client. Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization

End to End Project management using HP Application Lifecycle Management(ALM 11.5) tool with requirement traceability to test cases, test data management, test execution and defect logging & tracking

Involving in Validation of Test execution results with Business, Business Analyst, Business Solution Architect by scheduling review Meetings

Communicate information obtained during project related meetings with testing team and organization, where applicable

Act as a subject matter expert on application / functionality being supported

Received appreciations in QA organization for providing trainings related to functionality of the system to QA Leads

Environment: Java, PICS QA (Mainframe Claims Region), CBM (Client Benefit Manager), DCRS (Drug Coverage Rules Station), HP ALM (11.5), Claims Research Tool, POS (Point Of Sales), Agile Methodology

EXPRESS SCRIPTS INC, Health Care Reform Program, Franklin Lakes, NJ

QA Test Lead July 2013 to January 2014

Description: Health Care Reform is a new line of business that will require clients to have the ability to process adjustments as needed. Clients will need the ability to process adjustments when claims that have processed incorrectly are identified and need to be corrected. Purpose of project is to create a way for clients to opt into one of two possible adjustments options for claims allowing them to process individual or mass claims as needed

Team Size: 15

Responsibilities:

Generated estimates of test effort required, as well as turning estimates/coverage into detailed tests with clear objectives, deliverables and risk assessment. Ensures issues are identified, tracked, reported on and resolved in a timely manner

Received appreciation for successfully completing scrum iteration within tight timeline i.e. 2 weeks

Identified critical functionality blocking issue during testing phase thus by saved millions of dollars for the client

Served as a key point of contact during health care reform program deployment

Validated different key functional requirements when the client do not enroll in HCR exchange specific programs i.e. SARF (Single Adjustment request forms) and MARF (Mass Adjustment request forms)

Daily work progress meeting with team to resolve any issue regarding requirements, Test Case creation, Test Case execution etc. raised by offshore. Prioritizing work based on client requirement and effort available within the team

Design, define and implement automated test suites individually and through the team

Write and execute both manual tests and automation: including functional, integration, negative tests

Ensures issues are identified, tracked, reported on and resolved in a timely manner

Reviewed all QA deliverables via Test Cases, Test Results, Bug Reports and Test Metrics etc. prior to sending to Client. Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization

End to End Project management using HP ALM tool with requirement traceability to test cases, test data management, test execution and defect logging & tracking

Communicate information obtained during project related meetings with testing team and organization, where applicable

Assign tasks to team members for test case development, execution, etc.

Mentor and coach team members on testing related issues

Serve as a subject matter expert on application / functionality being supported

Act as the point of contact for testing team inquiries and escalations

Environment: Java, Mainframe, CICS QA, NICS QA, HP ALM, Claims Research Tool, POS, Agile Methodology

CVS Caremark Corporation, CVS Mobile Application (Smart Badge), Woonsocket, RI

Lead Test Analyst May 2012 to June 2013

Description: The business objective of the Mobile Application Project is to take advantage of the new Motorola SB1 device and allow greater in-store production and accuracy. This project transitions the current CVS retail store mobile software applications, which utilize Motorola MC9060, MC9090, and MC55 handheld (RF Gun) computing devices, to a new web-based system architecture, utilizing the new Motorola hand held product called SB1 (Smart Badge) and the Motorola MC9091 hand held device

Team Size: 8

Responsibilities:

Worked closely with the project team in planning, coordination and implementing QA methodology

Meeting with Project Stake Holders (Client IT & Business Managers) in updating status of all QA Deliverables of all phases in Test Life Cycle, dependencies, possible mitigation plans

Defined Master Test Plan, Test Strategy covering detailed plan for each release / module, project risks, mitigation plans, external and internal dependencies, resources, ENTRY & EXIT Criteria, Test Environment Setup, Test Metrics etc.

Involved in Verification of Tomcat Server Logs after test validation in Smart Badge application

Involved in setting up the test conditions such as test data, test environment

Involved in testing of Smart Badge device after migration of applications from existing RF Unit

Coordinating with Quality, Motorola, Interface Systems and other support groups

Involved in Defect logging in Quality Center and Review activities with developers after defect fixes

Oversee regression suite updates, environment specifications, test data requirements and special conditions

Provide a daily status report to project management team

Environment: Java, RhoElements Browser, Apache Struts, Quality Center 11.0, Windows XP, Tomcat Server, Apache Struts, MS Excel, MS Word

CVS CAREMARK CORPORATION, SPI Threshold Pricing, Woonsocket, RI

Test Lead May 2011 to April 2012

Description: The business objective of the SPI Threshold Pricing project is to verify how the promo, regular and threshold prices are applied for different types of items in CVS stores after scanning Employee, Extra care and Universal Cards during the check out at POS register.

Team Size: 6

Responsibilities

Reviewed System requirement document (SRS), Functional Design Document (FDD), and Test specification document

Secured and configured Test accounts from the clients for testing needs

Identified Smoke test scenarios from the Regression sets and performed Smoke test once the application is deployed in to QA

Executed Test Cases Manually, once the application is stable and documented the successful or unsuccessful completion of each test case in Quality Center (QC) for End-to-End Scenario based testing

Maintained all project documents in VSS for project versioning and used as a software configuration management tool to track changes during the project

Involved in setting the items data for testing in controllers

Involved in verification of how the discounts, promo, threshold prices are applied for cards scanned during the transaction

Involved in verification of transaction logs and sending the files to sales team for audit report

Involved in modifying the DCR files in controller and Posting the daily DCR at end of day

Involved in analyzing the DCR summary report and provide the analysis reports to clients

Interacted with developers to resolve technical issues and investigated the bugs in the application

Recorded and managed defects (Defect Management) utilizing Quality Center (QC)

Environment: Quality Center 10.0 (QC), Manual Testing, CBasic, Java, SnagIt, VSS, UNIX, Windows XP.

TATA CONSULTANCY SERVICES, CVS.com (e-Commerce), India

Sr. QA Analyst December 2009 to April 2011

Description: The business objective of CVS.com project is to provide the customers with rich user interface and ability to shop online seamlessly without any hassles

Team Size: 10

Responsibilities:

Understand the Application functionality and process flow according to Business Requirements

Prepared Test Estimates for testing phase using business requirement documents and prepared test plan for the project implemented using waterfall Methodology

Hands on experience in developing test scenarios for testing cvs.com e-commerce platform

Comprehensive knowledge of performing end to end testing of ecommerce software, UI, and software testing

Validated commerce site interface should be same across all pages

Worked on cvs.com testing involving footer, header and side navigation of extra care page rendering using ATG framework

Validated Search Algorithms, Product details page, shopping cart, Payments and Various types of categories listed on cvs.com commerce site

Tested payment management system to make sure system accepted correct payment during the checkout

Validated compatibility and Portability of cvs.com commerce functionality across various browsers

Coordinating Offshore Team is performing day-2-day Testing Activities and delivering to client based on daily meetings

Enhanced the existing automation scripts generated for regression test suite by adding newly implemented functionalities

Build the automation data driven framework for QA testing phase

Performed Review for Test Scenarios & Test Cases prepared by offshore team

Act as the primary TCS liaison to Client Team on all QA Activities as required / requested by Client

Ensured high quality deliverables from TCS using best practices, benchmarks and other TCS knowledge base

Environment: Quality Center 9.2, QTP 9.0, Windows XP, ATG Dynamo Application Framework, TOAD, Informatica, Batch SQL Scripts, ibs QMS, MS Word, MS Excel, SQL server, Waterfall

TATA CONSULTANCY SERVICES, Item Management, Store & Supplier, India

QA Analyst October 2007 to November 2009

Description: The business objective of the PIMS is CVS currently uses a legacy system to manage its items. The challenges with the current system include: Legacy system was not addressing the new business scenarios and had a rigid architecture challenging the upgrade process. Hence, CVS plans to enhance its existing Item Integration processes by integrating with PIM. Thus, by managing the process by effectively adding, modifying and deleting the items in system. PIMS Product Information Management System, the heart of the Soft Solutions’ Suite, facilitates CVS in managing the products information, setting up new products and maintaining the existing products. The Project involves building Store and Vendor interfaces to the PIMS Tool in the Soft Solutions Suite of applications customized for CVS based on their requirements and business scope

Team Size: 8

Responsibilities:

Attended requirements and design meetings, review and analysis of requirements and design documentation

Created, developed and executed test cases and test scripts manually

Understand the functionality and process flow per Business Requirements

Prepared Tractability Matrix & Performing Test Case Review

Responsible for coordinating the activities between the Offshore and Onsite Team

Performed Smoke Testing, Sanity Testing, Black Box Testing, White Box Testing, Integration Testing, System Testing, Regression Testing and UAT Testing

Logging / Tracking defects. Performing Bug Triage Meetings between Test and Development Teams

Supported UAT & Release to Production Activities

Responsible for collecting Metrics & performing causal analysis

Key member in implementing TCS – iQMS standards in Project

Environment: Windows NT, Java & Oracle 9i, Quality Center, ibs QMS

Savory Infotech, Hospital Automation Servicing System, India

QA Engineer August 2006 to September 2007

Description: Business Objective is to develop a Hospital Management System which could design to automate all aspects of Hospital Management. The Package contains several modules to look after each department of Hospital maintenance. The software is specially designed to help manage the hospital very efficiently and provide overall supervision of all operations

Team Size: 6

Responsibilities:

Developed test Cases and executed Test scripts by conducting System, Functional, GUI, Regression and UAT testing

Developed Test cases for Front office management and administration Modules

Verified Actual results against Expected results and investigate discrepancies

Extensively tested the Graphical User Interface components and conducted Functional and Regression testing for each build

Responsible for tracking defects using Test Director and made sure those defects are efficiently passed from one layer to another

Analyzed the testing progress by conducting walk through meetings with internal quality assurance groups and with development groups

Environment: Test Manager, Java, HTML, XML, Java script, Oracle 8i

EDUCATIONAL QUALIFICATION:

MSc in Microbiology from Kakatiya University, Warangal, India

BSc in Computer Applications from Osmania University, Hyderabad, India

Certifications:

HP-Accredited Integration Specialist (AIS) HP Quality Center 9.2 Software

HP-Accredited Integration Specialist (AIS) HP Quick Test Pro 9.2 Software

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