Sales Support

Venkatesh

Mobile: +91-965******* E-mail: ***.***@*****.***

To be a part of dynamic organization and be involved in challenging projects, ultimately attaining the organization goal

PROFILE SUMMARY

Having around 5+ years of professional experience in SAP R/3 with CIN (Country India version) and LE (Transportation) and nearly 4+ Years of experience in Sales and Marketing.

As a part of Full Lifecycle SAP R/3 Implementation, Experience in Definition, Assignment and Customization of SAP-Organizational Entities, Exposure in Implementation and support.

Experienced and specializing in customized business process requirements and Implementation of Sales and Distribution.

Interacting with end users right from collecting requirements to Production Support.

Working for Accenture as SAP SD Consultant from Dec 2013 to Till date

Worked in Mahindra sathyam(Tech Mahindra) as SAP SD Consultant from May-2012 to Dec 2013

Worked in Kean India as SAP SD Consultant from Dec-2010 to July 2011

Worked in Reliance Communications as Sales Executive from July-2006 to Dec 2010

KEY SKILLS

Customization of various IMG activities of Sales & Distribution, Logistics General.

Configuration of Business Scenarios in SD like Sales Order Processing, Rush Order and Cash Sales.

Configuration of Basic functions such as pricing procedure, output determination, Partner determination, Revenue account, using Condition Technique.

Configuration of special business process in sales: Consignment sales, Individual Purchase Order, 3rd Party and Contracts.

Customizations of Credit memo, Debit memo, Credit management etc.

Configured Batch Management.

Proficient in Logistics Execution (LE) Transportation

Configured route determination

Configured shipment doc types

Configured shipment cost doc type

Configured shipment cost item categories

Configured shipment cost pricing

Configured Co integration

Configured planning profile

Configured split profile

Configured activity profiles

Configured shipment cost to invoice

Proficient in condition based and formula based CIN configurations

Factory sales, Depot sales, Exports and Deemed Exports

CIN master data (J1ID) and creation of excise groups, plant settings, company code settings, maintaining chapter Id’s.

Determination of Excise duty, Maintaining Excise Defaults and chapter ID’s.

ACADEMIC CREDENTIALS

MBA (MARKETING) From Kakatiya University in 2006.

WORK EXPERIENCE

Oct‘15– Present: Accenture, Hyderabad, as SAP SD Consultant

Client: AngloGold Ashanti Role: SAP SD Consultant Project type: Support Period: Oct 2015 to Present

Client profile:

AngloGold Headquartered in Johannesburg, South Africa, AngloGold Ashanti has a globally diverse, world class portfolio of Operations and Projects. AngloGold Ashanti is the third largest gold mining Company in the world, measured by production. It has 17 gold mines in 9 Countries, as well as several exploration programmes in both the established and new gold producing regions of the world.

Role:

Tracking the tickets that arise from the customers assigning them to the concerned, Persons and solving them in severity basis,

Solving problems in the streamline process during day-to-day transactions.

Monitoring and Responding to job related issues,

Daily Updating issues related support analysis,

Prepare end user training documents.

Dec‘13– Sep’15: Accenture, Bangalore, as SAP SD Consultant

Client: Husky Energy System: SAP ECC.6.0 Project type: Implementation and Support Period: Dec 2013 to Sep 2015 Role : SAP SD Consultant

Client profile:

Husky Energy a vertically integrated Canadian oil company, is implementing an Operational Integrity Management System (HOIMS), a systematic approach to operational excellence. The Success of this implementation relies on developing a solid foundation with standards and procedure to provide Reliability& Integrity (R&I) teams with required functionality and data management capabilities. Husky is working with Meridian as a technology partner to enable the R&I processes, which are integral components of HOIMS.

Role:

Understand the present workflow practices, processes that are being followed at client site.

Collection of data, reports at all levels in respective departments.

Define & Assign of the Organizational Units in Sales and Distribution.

Configuration of Account groups, Field selection and Number ranges for Customer account group and Partner Determination Procedure for Customer Masters.

Configuration of Sales document, Delivery document, Billing document, Item categories, and Sheduline Categories.

Define and Assign Pricing procedure by using Condition Techniques, and Configuration of Free Goods.

Configuration of Order Entry Tools: Listing & Exclusion, Material Determination.

Configuration of Third Party, Contracts, Batch Management and Credit Management.

Configured route determination

Configured shipment doc types

Configured shipment cost doc type

Configured planning profile

Configured Activity profile

Support Responsibilities:

Tracking the tickets that arise from the customers assigning them to the concerned.

Persons and solving them in severity basis.

Solving problems in the streamline process during day-to-day transactions.

Support on the on-going SAP-SD Module, handling production issues.

Monitoring and Responding to job related issues. Daily Updating issues related support analysis.

May ‘13– Dec’13: Tech Mahindra, Hyderabad, as SAP SD Consultant

Client: GE (Oil and Gas) Role: SAP SD Consultant Project type: Support Period: May 2013 to Dec 2013

Client Profile:

GE MCS is a Market Leader in “Measurement and Control System” Technology spread globally. It is having 142 to sites across the Globe.GE M&C is formed in 2009 with Merger of GE Sensing and Inspection technologies and GE Optimization and Control. They are having wide range of Technology available which provides effective Solution to their Customer.

Role:

Tracking the tickets that arise from the customers assigning them to the concerned, Persons and solving them in severity basis,

Solving problems in the streamline process during day-to-day transactions.

Monitoring and Responding to job related issues,

Daily Updating issues related support analysis,

Prepare end user training documents.

Interacting with end users (if required) through Net meetings/phones/mails for resolving the tickets based on severity levels.

May ‘12– May’13: Mahindra Satyam, Hyderabad, as SAP SD Consultant

Client: OA L2 Role: SAP SD Consultant Project type: Support Period: May 2012 to April 2013

Client Profile:

OEM Activation Technology allows OEMs to relative licensed windows operating systems at their factory so end user will not have to active the OS themselves.OEM Activation for worldwide world’s server 2008 embedded system software protection technology for windows vista and windows server 2008 foe embedded systems operating systems that Improves upon OEM Activation.

Role:

Tracking the tickets that arise from the customers assigning them to the concerned, Persons and solving them in severity basis,

Solving problems in the streamline process during day-to-day transactions.

Monitoring and Responding to job related issues,

Daily Updating issues related support analysis,

Prepare end user training documents.

Interacting with end users (if required) through Net meetings/phones/mails for resolving the tickets based on severity levels.

Dec ‘2010– July’2011: Keane India, Bangalore, as SAP SD Consultant

Client: Keihin Fie Pvt ltd Role: Associate Consultant Project type: Support Duration: Dec 2010 to July 2011

Client Profile:

Keihin Fie has established the modern plants at Chakan MIDC, Pune, and Bawal, Haryana to produce high precision carburetors & Air Suction Valves to cater to the Indian two wheeler & three wheeler automobiles.

Role:

Tracking the tickets that arise from the customers assigning them to the concerned Persons and solving them in severity basis.

Solving problems in the streamline process during day-to-day transactions.

Prepare end user training documents.

Monitoring and Responding to job related issues.

Daily Updating issues related support analysis.

DOMAIN EXPERIENCE

July ‘06– Dec’10: Reliance Communications Ltd, Hyderabad, as Sales Executive

Reliance Communications Limited (“Reliance Communications” or “the Company”) is India’s largest integrated communications service provider in the private sector with over 32 million individual, enterprise, and carrier customers. We operate pan-India across the full spectrum of wireless, wire line, and long distance, voice, data, video and internet communication services. We also have an extensive international presence through the provision of long distance voice, data and internet services and submarine cable network infrastructure globally.

Responsibilities:

Promoting sales of wireless Products, Brad band, Leased lines Data cards,

Handling key Accounts,

Dealing with existing as well as acquiring new Business,

Conducting Promotional activities,i.e Road shows,Kisok etc in Corporate,

Pre sales and Post sales Coordination,

Monitoring Competitive Market and devising effective counter strategies,

Maintain Customer Relationship,

Ensuring Revenue collection from the assigned Corporate,

Resolving billing related issues in Coordination with Customer care,

Responsible for Achieving Sales target.

(Venkatesh)

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