Shivaji Manwadkar
Current Address: Mumbai, India.
E-mail: : acysdr@r.postjobfree.com
Cell: 897-***-****
Company
Wipro Technology.
Job Role
Project Engineer.
Experience
IDFC BANK LTD.
Job Description
Role is about back end support.
Responsible to gather the information and preparing cash flows.
Business flows.
guiding of customers for about cash handling.
Developing IMPS report,recon report, transaction reports(offus or onus), MIS report.
As per requirement we provide account opening pdfs,insurance pdfs,dail reports, weekly reports debit card opted or not, customer detals.(Bharat banking)
knowledge about APBS and adhaar seeding procees.
knowledge about transaction issued as well cash handing. (suppose some transaction getting declined then we coordinate with NPCI).
Knowledge about the servers, database and webx sessions as well as extracting the daily reports.
Billing and processing of clients request.
Monitoring and processing of monthly payments.
Solving the AEPS transaction, card + pin transaction and account opening issue(limits of withdrawal for each accounts)
Manually add commissions and sending files to CBS end.
Collecting account and billing processing information from the clients.
Managing and supervising office activities.
Coordinating with team members and prioritizing the work.
Resolving disputes in billing and solving customer complaints
Review Daily Accounts Opened, report and also Responsible for Current account & saving account sales.
Monitor large cash transactions & adhering to KYC norms.
Documentation for all account opening and all customer instructions.
Knowledge about banking applications and flows as well as technical issues.
Manage inbound and outbound calls
Providing best resolution to customer on call.
First call resolution
Career Objective
An experienced and well maintained professional having ample amount of knowledge in banking sector and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for which I am working. I will put my best effort to learn the company's policies and make better decisions in the favour of the company.
Career Summary
Having 11 months of experience in the banking.
Providing solution to the customer’s problems.
Providing banking solutions to the rising needs of the customers.
Computer Skills
Good typing skills of 75 wpm.
Good knowledge of management software and usage of its tools.
Knowledge with Microsoft office kit – MS Excel, MS Word, Power Point, and excel.
programming knowledge: HTML,JAVA,C++,XHTML,JSP, UNIX and SQL.
TECHNICAL SKILLS SUMMARY:
•Programming languages known: C, C++, JAVA, VB.NET.
•Web Designing language known: HTML and XHTML.
•Operating System known: Windows, Linux.
Database: Oracle 10g.
Educational Qualification
Academic/Qualification
Institution
University/Board
Aggregate percentage
Year Of Passing
BCA
DMS College Of Computer Application Belgaum
Rani Channamma University Belgaum
(Karnataka)
86
2013-2016
PUC
V.P College Kowad
P U Board(Maharashtra)
64
2013
SSLC
Datt High School
Maharashtra Board
85
2011
PERSONAL SKILLS:
•Quick understanding of concepts.
•Continuous learner and consistent performer
•Open minded and always willing to share ideas and thoughts
•Adaptable with people at different levels
HOBBIES:
•Listening to music
•Playing chess
•Playing Sports(Cricket, Kabbaddi, Kho-kho, Athletics, Football, Table Tennis)
Prizes:
•Won Annual General Championship.
•Won 1st place in Quiz competition in annual sports.
•Won 3rd place in Essay writing competition held in college.
Won 3rd place in just a minute competition
Personal Details
Date of Birth: 23rd, Nov 1995.
Languages known: English, Hindi, Kannada, Marathi.
Nationality: Indian.