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Microsoft Office Customer

Location:
Mumbai, MH, India
Salary:
30000
Posted:
February 12, 2017

Contact this candidate

Resume:

Shivaji Manwadkar

Current Address: Mumbai, India.

E-mail: : acysdr@r.postjobfree.com

Cell: 897-***-****

Company

Wipro Technology.

Job Role

Project Engineer.

Experience

IDFC BANK LTD.

Job Description

Role is about back end support.

Responsible to gather the information and preparing cash flows.

Business flows.

guiding of customers for about cash handling.

Developing IMPS report,recon report, transaction reports(offus or onus), MIS report.

As per requirement we provide account opening pdfs,insurance pdfs,dail reports, weekly reports debit card opted or not, customer detals.(Bharat banking)

knowledge about APBS and adhaar seeding procees.

knowledge about transaction issued as well cash handing. (suppose some transaction getting declined then we coordinate with NPCI).

Knowledge about the servers, database and webx sessions as well as extracting the daily reports.

Billing and processing of clients request.

Monitoring and processing of monthly payments.

Solving the AEPS transaction, card + pin transaction and account opening issue(limits of withdrawal for each accounts)

Manually add commissions and sending files to CBS end.

Collecting account and billing processing information from the clients.

Managing and supervising office activities.

Coordinating with team members and prioritizing the work.

Resolving disputes in billing and solving customer complaints

Review Daily Accounts Opened, report and also Responsible for Current account & saving account sales.

Monitor large cash transactions & adhering to KYC norms.

Documentation for all account opening and all customer instructions.

Knowledge about banking applications and flows as well as technical issues.

Manage inbound and outbound calls

Providing best resolution to customer on call.

First call resolution

Career Objective

An experienced and well maintained professional having ample amount of knowledge in banking sector and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for which I am working. I will put my best effort to learn the company's policies and make better decisions in the favour of the company.

Career Summary

Having 11 months of experience in the banking.

Providing solution to the customer’s problems.

Providing banking solutions to the rising needs of the customers.

Computer Skills

Good typing skills of 75 wpm.

Good knowledge of management software and usage of its tools.

Knowledge with Microsoft office kit – MS Excel, MS Word, Power Point, and excel.

programming knowledge: HTML,JAVA,C++,XHTML,JSP, UNIX and SQL.

TECHNICAL SKILLS SUMMARY:

•Programming languages known: C, C++, JAVA, VB.NET.

•Web Designing language known: HTML and XHTML.

•Operating System known: Windows, Linux.

Database: Oracle 10g.

Educational Qualification

Academic/Qualification

Institution

University/Board

Aggregate percentage

Year Of Passing

BCA

DMS College Of Computer Application Belgaum

Rani Channamma University Belgaum

(Karnataka)

86

2013-2016

PUC

V.P College Kowad

P U Board(Maharashtra)

64

2013

SSLC

Datt High School

Maharashtra Board

85

2011

PERSONAL SKILLS:

•Quick understanding of concepts.

•Continuous learner and consistent performer

•Open minded and always willing to share ideas and thoughts

•Adaptable with people at different levels

HOBBIES:

•Listening to music

•Playing chess

•Playing Sports(Cricket, Kabbaddi, Kho-kho, Athletics, Football, Table Tennis)

Prizes:

•Won Annual General Championship.

•Won 1st place in Quiz competition in annual sports.

•Won 3rd place in Essay writing competition held in college.

Won 3rd place in just a minute competition

Personal Details

Date of Birth: 23rd, Nov 1995.

Languages known: English, Hindi, Kannada, Marathi.

Nationality: Indian.



Contact this candidate