Administrative

POONAM BURANDE

***, ******** *****, **, ******* -T3A6A2, Canada. AB

CONTACT NO. 587-***-**** ***************@*****.***

ADMINISTRATIVE PROFESSTIONAL

Proactive highly skilled clerical professional with experience in Assistant and Administrative roles. Proven ability to plan, coordinate, prioritize and multi-task operation of both large and small office environments. Committed to providing a team of professionals with accurate administrative supports at all time. Capable to maintain physical and electronic files, operate office equipment, excellent speed in typing and skilled with M.S. Word, Excel, Power Point, Outlook and emerging social media platforms. Capable of doing work independently and organizing conference room scheduling, maintaining files, calendar, coordinating travel schedules etc. Self-motivated and self-directed, enthusiastic person dedicated to an efficient office environment.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Bachelor of Commerce degree (B.Com)

Certification of typing speed and shorthand.

Office and Information Diploma course in Computer Science, skilled with M.S. Word, Power Point, Excel and Outlook.

Financial Literacy Education Money Management, Canada.

Clerical Training, CIES Canada.

Basic Accounting, CIES Canada.

Advance Accounting and quick books, CIES Canada.

Income taxation course from H&R Block, Canada.

WORK EXPERIENCE

Peoples Jewellers Oct.2016- Present

Currently working as a Jewellery Consultant.

Interacting with Customer with patience & enthusiastic way and making sell as per the assigned target.

Resolving customer complaints.

Keeping track of price listing, item codes, handling cash, sales record, etc.

VOLUNTEERING EXPERIENCE

Rivera Retirement Centre Oct.2015- Oct 2016

Supervised over 10 to 15 seniors and engaged them over the trip.

Communicator and provide them external support (wheel chair).

Monitoring and provide medication on time.

To demonstrate understanding of resident/client needs and maximize abilities.

Assisting with meal services as required.

Other duties as assigned.

Assist mobilization, transferring and adaptive aids

Captain John Palliser School 2014-2016

Taught children through power point presentation and also organized art activities in classroom.

Displayed Artifacts of India in the class room to educate and familiar the culture of India.

Fund raised around $7000 for school in family dance event.

Patiently supervised around 15 children in anti-bulling seminar and gave tour.

Supervised tour to Zoo with 23 children.

Caregiver 1997-Present

Arrange activities for children and provide them with the chance to utilize their curiosity.

Support the social and emotional growth of children.

Encourage Children for learning, and suitable to the physical, social, and emotional growth in society.

Maintaining budget at home and work helpfully and efficiently to buy groceries according to their needs and book appointments time to time for keep them healthy.

WORK EXPERIENCE

SHYAM TELECOM LIMITED

Stenographer

Organized internal & external meetings and preparing meeting rooms, refreshments and facilities.

Participated in meetings, conferences, prepared & issued minutes of Meeting.

Coordinated manager's schedule and makes appointments.

Answered and screens manager's telephone calls and arranged conference calls.

Written letters and emailed on behalf of the manager.

Taken dictation in shorthand or by machine and transcribed notes on computer.

Prepared correspondence, reports and presentations.

Bharati Mahila College

Assistant-cum-Typist

Processed accounts payable and maintained accounting documents and records.

Provided accounting clerical support to the Sr. Accountant.

Maintained an adequate inventory of office supplies.

Processed invoices and expenditure reports.

Tasked with carrying out a variety of book keeping activities for the portfolio of 500 students.

Life Insurance Corporation of India

Office Assistant

Resolved 125 escalated and serious customer’s queries, policies and complaints per day.

Ensured the effective usage of complaints handling system to ensure complaints were captured and treated properly at all channels.

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