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CAREER OBJECTIVE

Explore and gain knowledge on all aspect involved, have the ability to work in multi-disciplinary teams, highly self- motivated, with vision and strong personal commitment to contributes all the efforts to growth of the Company. Open-minded in accepting criticism or views in order to improve the quality of work. PERSONAL DETAILS

Name : Florence @ Inyong Anak Munau

Nationality : Sarawak, Malaysian

IC. Number : 710***-**-****

Sex : Female

Nationality : Malaysian

Date of Birth : 5-Aug-71

Age : 45 years

Place of Birth : Miri, Sarawak

Race : Iban

Religion : Kristian

Marital Status : Widow (3 children)

Children Age (9yrs/8yrs/5yrs)

Home Address : A-5-7, Permai Ria Condo

No 33, Jln 1/18B,

Blk A, Tmn Bt. Permai

Bt. 5 Off Jln Ipoh

51200 Kuala Lumpur

Mobile No : 012-*******

Email Address : acys98@r.postjobfree.com

EDUCATIONAL BACKGROUND

Diploma in Private Secretary's & Business Administration RIMA Secretarial Finishing Collage – Kuala Lumpur

March 2004 to August 2005

Sijil Pelajaran Malaysia

Sekolah Menengah Kebangsaan Luar Bandar Miri, Sarawak 1988

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COMPUTER KNOWLEDGE

Microsoft package Win 95,97, Me,Xp (word/excel/power point/excess) AtCom Payroll Plus (Windows version)

SAP Accounting System

Bassnett System

Crewnett System

DNGVL System

PROFESSIONAL TRAINING & SKILLS

LCCI in Business Administration (LCCI) March 2004

Clerical & Administration Skills For Clerks 6th & 27th April 2004

& Personal Assistant

Headway Training & Development Centre

Records & File Management 17th & 18th May 2004

Headway Training & Development Centre

Business Pre-Intermediate - 3 8th September 2005

British Council (3 month)

The Art and Science of Information Management 23rd & 24th January 2003 for Peak Performance

Effective System Palnner Sdn Bhd

Service Excellence during APEC 11th - 18th November 1998 Renaissance Palm Garden Hotel

PROFESSIONAL EXPERIENCE

MONT HOPE SHIP MANAGEMENT SDN BHD

April 2016 – Current

Marine Personal Officer, Crewing

Arrange and coordinate travelling arrangements for on-off singing officers and crew in liaison with the Crewing Manager, Masters and Port Agents.

Other crew matters as directed by the Crewing Manager / Management.

In charge of the logistics and administration of crews signing on and off vessels. Liaise with overseas manning agents on crew plan. Ensure crews' final accounts are properly verified and paid on signing off.

To source for qualified crew for the respective type of platforms.

Verification of crew qualifications / documentation prior to joining.

To ensure that all crewing matters for vessels assigned are in compliance with the Company policies and procedures.

To arrange of medical checkups in Singapore.

Application / handling visas.

Application of flag state required endorsements and certificates.

Booking of Safety or Training courses as per Charterer’s requirements. 3

To ensure for vessels assigned, the planning, implementation, monitoring on crew change is conducted in an effective and cost saving manner.

To ensure for vessels assigned, the crew permits, invitation letters, guarantee letters, travel itinerary are obtained in advance prior mobilisation.

Manage performance appraisal and career progression of seafarers.

Inform agents to apply for ICA Immigration clearance for inward and outward clearing vessels.

Issuing Letter of Guarantee for on-off signing crew.

Shorting / verify all incoming invoice related to crew / vessel to make sure clients charge the correct amount.

Main person compile all the crew costing every month end (salary, traveling, hotel, agency fees etc. related to crew costing.

Accountable for managing and executing the crew change process for vessels and ensuring that most of the crews needs are taken into consideration in a timely and efficient manner.

Accountable for managing payroll and ensuring that the crews are paid the correct amount at the correct time.

To be ready for any additional jobs as required by the company or given by the company from time to time to make sure the company business running smoothly BUMI ARMADA BERHAD

Nov 2010 - 7th April 2015

Crewing Executive, Fleet Human Resource

Handle personal administration matters such as preparing personal related letters of crew offer letter, confirmation, transfer, resignation, renewal contract, salary increments and etc.

Handling all crew visa application base on project location (Turkmen LOI, Indian Visa, Russian Visa & Gabon etc.)

Responsible for the daily operations of employment programs including recruitment activities, application processing, candidate screening and referral services

To identify and recommend sources for candidates by establishing network of recruitment agencies, professional associations, etc. as well as potential internal candidates

To handle the management of the selection and recruitment process in line with the regional Human Resource (HR) and group requirements, ie. Approval process, advertisement, short listing, interview, medical check-up, preparation of appointment letter.

Administer internal and external recruitment campaigns and liaising with recruitment and advertising agencies

Organize and arranging interviews and notifying unsuccessful applicants

To ensure for vessels assigned, the crew permits, invitation letters, guarantee letters, travel itinerary are obtained in advance prior mobilization

Processes all claims such travelling, shift allowance, mileage claim and other reimbursement related.

To ensure timely reporting on headcount and salary costing, on monthly basis and as and when required by the management

Responsible for administering the Company’s benefit program for all eligible staff, including the defined contribution medical and dental insurance, term life insurance

Printing and distributing of pay slips after each payroll cycle

Handling all company insurance such GTL, GPA, GH and liaise with insurance broker on the renewal, new inclusion, deletion and claim reimbursement.

Shorting / verify all incoming invoice and to make sure vendor receive payment on time by issue out PR/PO (monitoring all invoice receive from A to Z)

Main person compile all the crew costing every month end (salary, traveling, hotel, agency fees etc. related to crew costing for all T&I vessel. 4

Accountable for managing and executing the crew change process for vessels and ensuring that most of the crews needs are taken into consideration in a timely and efficient manner.

Accountable for managing payroll and ensuring that the crews are paid the correct amount at the correct time.

Good report with Manning Agent for Marine and Immigration department and liasing with them for crew change..

Handling and apply for all crew Petronas Smatcard and Seaman ID base on project required.

Verification of crew qualifications / documentation prior to joining.

To ensure that all crewing matters for vessels assigned are in compliance with the Company policies and procedures.

To arrange of medical checkups and booking of Safety or Training courses as per Charterer’s requirements.

Liaising officer for dates of crew change and to ensure crew change notice is provided for vessel’s master.

Liaising with travel agent and agency for booking of transport and accommodation for crew signing off/ on.

Keeping and extensive database for crews’ particulars, safety courses, medical, employment contract and contact number in preparation for crew change.

Advising clients in advance before crew change can be executed.

Liaising with internal and external aduit during vessel audit

Ensuring crews attend for drug and alcohol test before sending them to board vessels..

Ensuring crew change is done in a timely and cost efficient manner.

Arrange and coordinate travelling arrangements for on-off singing crew and in liaison with the Crewing Manager, Masters and Port Agents.

In charge of the logistics and administration of crews signing on and off vessels. Liaise with overseas manning agents on crew plan. Ensure crews' final accounts are properly verified and paid on signing off.

Update and monitor daily crew roster and update agent on the vacant post for crew replacement

To be ready for any additional jobs as required by the company or given by the company from time to time to make sure the company business running smoothly SCAN ASSOCIATES BERHAD

May 2006 – Dec 2009

Executive Human Resource Operations

1. Payroll, Compensation & Benefit Administration

Responsible for entering employee data into the human resource /payroll database

Ensures timely and accurate preparation of all staff payroll operations and to ensure that payroll actions are in conformance with employment and benefits practices and accounting procedures

Assists the Head of HR Admin in making sure fair and consistent implementation of personnel policies and procedures

Ensure employee personnel records are properly maintained and up to date

To handle personal administration matters such as preparing personal related letters of staff confirmation, opening bank account, transfer, resignation staff, renewal contract, salary increments and etc.

Maintains all payroll records, reports, computations and audits, including periodic external audit; to ensure compliance with relevant tax laws and government regulations.

Processes the Company’s payroll including calculating wage assignments, overtime, reconciling payroll data, calculating and remitting all applicable withholding liabilities, 5

preparing payroll tax returns

Processes payroll from time entry through general ledger interface including producing checks and direct deposit advice.

Processes all type of allowance and claims such as car allowance, shift allowance, hand phone and mileage claims and other reimbursements for employees.

Work closely with staff accountant responsible for the posting and reconciliation of all payroll and benefits-related account reconciliations to insure the accurate distribution of payroll data into the general ledger.

To ensure timely reporting on headcount and salary costing, on monthly basis and as and when required by the management

Troubleshoots and problem-solves computerized payroll system.

Making changes to payroll software align with the latest statutory act

Serves as the primary contact for question regarding payroll

Assists with annual salary increase and annual bonus payment process

Responsible for administering the Company’s benefit program for all eligible staff, including the defined contribution retirement plans, medical and dental insurance, term life insurance

Printing and distributing of pay slips after each payroll cycle

To prepare and ensure timely and accurate monthly payroll processing, i.e. calculations and data entry of overtime, payroll, reports generation, payment to authorities (i..e. income tax, EPF, SOCSO, PSMB, Zakat, Tabung Haji, ASB, Biro Angkasa and etc).

Provide support on the other areas of human resources when required and to assist in ad-hoc projects where necessary

Ensure the integrity of the Human Resources Payroll System demographic and employment data.

To liaise with government office, ie. Labour, Industrial, EPF, SOCSO, etc on human resources related

Maintain records and compile statistical reports concerning personnel-related data such as hires, transfer and performance appraisals.

Responsible for the creation employee personnel records and ensure the records are properly maintained

Handling all company insurance such GTL, GPA, GH and vehicle and liaise direct with insurance broker on the renewal, new inclusion, deletion and claim reimbursement.

Responsible to produce monthly HR report such as staff turnover

Process all new employee paperwork including offer letters, medical check up, reference check etc

Employee Relation & Recruitment Administration

Responsible for the daily operations of staff employment programs including recruitment activities, application processing, candidate screening and referral services

To identify and recommend sources for candidates by establishing network of recruitment agencies, professional associations, etc. as well as potential internal candidates

To handle the management of the selection and recruitment process in line with the regional Human Resource (HR) and group requirements, ie. Approval process, advertisement, short listing, interview, medical check-up, preparation of appointment letter.

Administer internal and external recruitment campaigns and liaising with recruitment and advertising agencies

Organize and arranging interviews and notifying unsuccessful applicants

To maintain database of recruiting information, including candidates interviewed, status, source, etc. as well as documentation of recruiting procedures and policies.

Act as the first point of contact for all recruitment calls

Process all new employee paperwork including offer letters, medical check up, reference check etc

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SCAN ASSOCIATES BERHAD

March 2001 – April 2006

Executive Human Resource & Admin

Overseas the day to day operations of the Administration Unit and handle all administrative duties diligently and independently

Provide support to all departments in the area of administration, managing inventories for stationeries, requisition of the office furniture and office equipment, office upgrading and renovation, office cleaning, telecommunication, courier, tea lady, static guard, CCTV & Access Card security system and maintenance of the company’s fixed assets including office furniture, equipment and company cars.

Responsible for proper operation, maintenance and installation of the Electrical system, Fire protection, Plumbing, Company and process utilities support systems.

Update and manage all staff attendance record daily etc. Annual leave, MC, NPL and any other leave related.

Ensure all staff leave record attach with supporting documentation before filing and updating to the system.

Ensure office premises and all company’s vehicles and office equipment are adequately covered under the insurance policies.

Review of existing administrative procedures and processes ensuring continuous improvement and the efficient running the Company

Liaises with all relevant government authorities on Administration matters, visa & work permit application.

Update and review of all administrative records and files including tenancy agreement, renewal road tax and insurance for company vehicles, company licensing and etc.

Able to give supervisor to drivers, dispatch and receptionist

Supervise and review the attendance and leave report is accurate, up to date and submitted with all supporting documents.

Develops and maintains office forms and procedures, and supervise the admin personnel with their administrative tasks

Manage and supervise the administrative staff on updating the inventory of office supplies and make sure the stock availability at all times

Supervise and administer the filing system, indexing and retrieving information and documents is well maintain and up to date

EASTIN HOTEL, PJ

March 2000 - February 2001

EXECUTIVE SECRETARY, BUSINESS CENTRE

Receiving & sorting all in-coming and out-going telex, e-mails and faxes for guest and charge accordingly.

Assist in daily secretarial duties includes answering & screening calls, taking massages, schedule meeting & appointments etc.

To be able to type fast and accurately all guest letters and correspondence.

To keep the Business Centre supplies in hand.

Strive to promote friendly and corporate working relationship with guests and within the department.

To take charge the equipment rental and meeting room at Business Centre and charge accordingly.

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To assist guests in their request,i.e; flight reconfirmation, hotel booking, Restaurant booking and etc.

Assisting all other duties assigned by Front Office Manager.

To ensure daily attendances for all Front Office staff update,doing the attendance form claim for salary and summit to Human Resource by the end of the Month.

Makes arrangements for special events or other meetings

Organizes appointments and meetings for the Head of Department, and confirm it with the relevant meetings participants

To do daily revenue reports, budget reports for Business Centre and month end reports.

Files and sorts a variety of documents, to include sensitive and confidential information

To schedules and confirms appointments, arranges meetings and makes travel arrangements for the Head of Department

To handling Courier Services and charge accordingly.

Handling cash money, cheque and credit card transaction GRAND CONTINENTAL HOTEL

30th August 1999 – January 2000

CHIEF CASHIER

To assist Account Controller who will determine the nature and scope of duties and responsibilities in the manner he deems fit and appropriate.

Responsible for overall daily running of the Cashiering Section to ensure that the entire section is in line with the Management’s objectives.

Handling Petty Cash claim, Forex and daily collection cash money for F & B & Front Office Department.

Change Forex money with money changer.

Bank in all the cheque and all the daily collection.

Keying in all the petty cash claim, bank in slip, cheque, Forex exchange daily to system (LIBYCA).

Handling all cashiering reports for monthly reports.

To ensure all the Cashiering Section cash float money tally all the time. RENAISSANCE PALM GARDEN, 101 RESORT

May 1997 - July 1999

NIGHT AUDITOR / ACCOUNT PAYBALE / CASHIER

Responsible for all the F & B outlet and Front Office cashiering balancing.

Checking all the bills correctly and make sure running by sequence.

To ensure the FEDLIO system running off properly during run night audit.

Closing al the MICROS system ( F & B ) outlet, credit card transaction for all outlet daily .

Checking all the bills with night audit reports . ( make sure all void bill proved by Manager On Duty and running by sequence )

To ensure all the cash, credit card, Forex and cheque total keying to the FEDLIO system tally to night audit reports.

To prepared all the F & B, Front Office and Banquet revenue reports daily before the Management staff in at 8.30am and month end reports.

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Handling system ( FEDLIO ) when system break down.

Checking all the invoices with cost control.

Keying in daily all the invoices received on same day.

Handling all payment for supplier .

Inventory all outlet for every end of the month ( only account staff )

To make sure all the invoices amount received tally with cost control reports.

Receiving & sorting out daily all the invoices with correspondence.

To maintain the all Payment Voucher & Purchase Order (filing system) and to ensure all the documents are kept in proper order.

Checking all the outstanding invoices.

To ensure all the reports is correct before doing month end closing and summit to Finance Controller.

To perform all duties assigned by Accountant and the others staff. HOLIDAY INN MIRI, SARAWAK

March 1993 – March 1997

HOSTESS

To greet and receive all customers and ensure their comfort.

In charge to oversee the cleanliness working area and staff .

Handling all reservation and guest compliant .

Taking all the guests order and seated the guest.

Handling to guests needs and VIP guest.

Handling guest with manner and politely.

CURRENT SALARY : RM 5,000.00

EXCEPTED : RM 5,200.00 ( negotiable )

NOTICE : IMMEDIATELY

REFERANCE

1. Kathiresan Tharmalingam

HR Business Partner

OMS – Fleet HR - Bumi Armada Berhad

Email address : acys98@r.postjobfree.com

Tel : 03- 21797470

2. Mohd Hafiz Abu Samah

Vice President Procurement

Perbadanan PRIMA Malaysia - Ara Damansara Subang Jaya Tel : 012-*******

3. Fathilahanum Bt. Yop

Human Resources & Admin Manager

Open Learning Global (M) Sdn Bhd

H/P : 017-*******

Office : 03-22763023

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