Project Management Manager
Resume:
HOWARD BOYD, MBA, MPM®, CIPM®
*** ********** ***** *******, ** 06461
203-***-**** **********@********************.*** PROJECT / PROGRAM / PORTFOLIO MANAGEMENT PROFESSIONAL Delivering Vision and Leadership for the Enterprise PROFILE
Highly experienced Project, Program and Portfolio Management Professional with 17 plus years of developing, managing and supporting complex IT projects and business solutions incorporating a wide range of methodologies
(e.g.; Waterfall, Iterative) and technologies. Consistently recognized by management and called upon to improve organizational effectiveness and efficiency through leadership that aligns the business processes and organizational infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility. Focused and motivated, able to work both independently and collaboratively in a variety of settings, conditions, and environments. Able to remain calm and work well in high-pressure situations; widely recognized as a quick learner and articulate communicator with excellent organizational and interpersonal skills.
• Adept strategist who transforms strategic plans into workable solutions, ensuring performance improvement on key process indicators and organizational objectives. Strong ability to interact at all levels of the organization to drive a continuous improvement culture.
• Skilled at quickly and successfully responding to changing environments and situations, able to consistently achieve goals within critical project deadlines, and able to leverage available resources to ensure the quality and accuracy of projects. An expert in the production, commissioning, and validation of multiple projects consistently delivered on time and on budget.
CORE COMPETENCIES
Project Management • Strategic Planning • Process Improvement • Program Management Risk Management • Portfolio Management • Process Management • Solution Development Proposal Development•Contract Review and Administration•Business Process Analysis Client Relationship Management • Budget Analysis • Business Administration Infor Lawson • Cloud Computing • Microsoft Project •Visio •J.D. Edwards Hyperion Enterprise • Ontrack • Essbase Applications PROFESSIONAL EXPERIENCE
Ciber, Inc. Greenwood Village, CO Jul 2015 –Present Delivery Practice Manager – Healthcare
Hired by Ciber to establish and oversee execution and strategy for methodology and project delivery approach within the Infor Lawson Healthcare business line. Audited and reviewed Healthcare projects to ensure profitability and target dashboard metrics.
University of Maryland Medical System. Lithincum, MD Aug 2014 –Jun 2015 IT Senior Project Manager
Contracted by The University of Maryland Medical System to provide project management services related to UMMS' Infor Lawson ERP and relevant 3rd party applications' migration and upgrade. HOWARD BOYD PAGE 2
SUNY Downstate Medical Center. Brooklyn, NY Mar 2014 –May 2014 IT Senior Project Manager
Contracted by SUNY Downstate Medical Center’s IT department to provide overall project management services related to various strategic Manage Services/Cloud Computing IT initiatives. Brookdale Hospital and Medical Center. Brooklyn, NY Dec 2012 –Feb 2014 IT Project Manager
Contracted by Brookdale Hospital Medical Center’s CIO to provide overall project management services to Brookdale in connection with upgrading and migrating their Shared Services, Platform as a Service “PaaS” and Software as a Service
“SaaS (Infor Lawson and Kronos) solutions from Jamaica, NY to Minneapolis, MN. My responsibilities included:
• Using implementation methodology based on industry best practices including gap analysis,
• Working with project schedules, contracts, third-party vendors, and other Brookdale departments,
• Assisting allocating resources to implement solutions and problem resolution,
• Assisting with end-user training for the project team and end users,
• Providing both verbal and written communications regarding project status, risks, issues, or material changes to project scope, schedule, or budget,
• Providing leadership and assistance on assigned implementation projects across the organization,
• Working to ensure initiatives meet the goals and objectives of the executive leadership team,
• Assisting the IT team with implementing tools for project execution and management,
• Providing expert input into feasibility or viability of project objectives and scope as opportunity presents itself,
• Serving as the Lawson Security Officer.
Brave Husky Consulting, LLC. Milford, CT Oct 2012 –Present Owner/Managing Director
IT/Business Project Management and Consulting.
The University of Connecticut. Storrs, CT Jul 2012 –Dec 2012 Project Manager-PMO
Contracted by the University’s IT PMO to provide project management expertise for key IT initiatives and provide assistance to the PMO Leader in the evaluation and reformulation of the PMO office. My responsibilities included:
• Managing large, complex IT implementation projects,
• Ensuring adherence to quality standards,
• Managing multiple simultaneous projects,
• Assisting in the formulation of the University's new project management methodology,
• Helping create project management deliverables and templates,
• Defining and managing project budgets,
• Helping develop best practices,
• Assisting the IT PMO with implementing tools for project execution and management,
• Coaching and mentoring project managers, and
• Managing large project teams.
HOWARD BOYD PAGE 3
Weight Watchers International. New York, NY Jan 2012 –Jul 2012 Project Manager-Consultant
Contracted by Weight Watchers’ PMO to oversee their Learn Management System “LMS” Cloud Solution
(Platform/Software as a Service) implementation.
• Assisted with developing the project scope of work, financial plan, goals and deliverables.
• Managed all aspects of the project business plan and budget.
• Managed the operational, financial and technological aspects of project based on time-lines and work plans.
• Identified resource requirements, assigned responsibilities and coordinated directly and indirectly project staff to ensure successful completion of the project.
• Tracked project deliveries using project management tools.
• Managed the design of the project documents to monitor project performance.
• Reported on project progress and communicated relevant information to superiors.
• Resolved, traced and escalated critical issues to minimize project risk factors.
• Directed, supervised, supported and coordinated the project staff. .
• Communicated intensively with stakeholders, sub-contractors and vendors to establish a cordial/effective working relationship.
• Followed up with stakeholders to verify satisfaction. Velocity Technology Solutions, Inc. New York, NY 2005 – 2011 Practice Manager
Provided strategic direction and leadership to complex client engagements that identified, designed, and implemented creative business and technology solutions. Daily hands on management of complex projects (In-House and Cloud Base) up to $3,000,000 in value. Defined existing business and project management culture and processes. Created oversight framework and methodology appropriate for the environment and developed customized standards of project execution and reporting as well as the associated artifacts, templates, and documents, providing training as required. Monitored project timelines and provided regular reporting and forecast preparation of short-term and long-term projects.
• Led effort with PMO and sales to create product offering and implementation procedures for both In-House and Cloud Base Infor Lawson upgrades within Professional Service division which led to me owning the Upgrade Practice (Sales thru Implementation) within Professional Services.
• Developed and implemented policies / procedures for booking Consulting Services' resources within the OpenAir application.
• Developed and deployed The Planning for Success work stream which ensured a smooth transition from sales to delivery, as well as delivering a quality project kickoff.
• Maintained ongoing communication with the project managers from the program management level perspective
• Conducted regularly scheduled project reviews with executive management and business sponsors
• Managed and monitored day-to-day activity and provided direction to team members and supporting organizations
• Translated documented requirements into appropriate SDLC documentation (e.g., requirements document)
• Developed and distributed project performance reports. Regularly reviewed project status, evaluating performance criteria (scope, cost, schedule & quality)
• Participated in change control board to review and approve product/project changes HOWARD BOYD PAGE 4
• Determined and/or reviewed project risks and establish risk response plans as required
• Successfully managed a diverse staff, including project coordinators, business analysts, vendor project personnel, technicians, and inventory coordinators.
• Identified stakeholders’ needs and expectations, and manage and influence those expectations over the course of the project.
• Ensured projects were managed in accordance with the recommendations for project management as outlined in the Project Management Guide
• Completed projects within aggressive scheduling demands and under budgets; bolstering relations with clientele The College Board New York, NY 2003 – 2005
Project Manager, Finance
Delivered expertise to the management of projects for not-for-profit membership association. Led projects to streamline processes and improve business performance. Cultivated relationships with key decision-makers through in- depth needs analysis, risk mitigation, and solution development.
• Successfully completed stalled Lawson implementation through the re-establishment of project expectations, revised project plan, and expert guidance.
• Led effort to streamline Accounts Receivable (AR) procedures where the Accounting Department was able to utilize Lawson's Lockbox and Auto Apply Cash features.
• Created and implemented Lawson AR policy, procedures, and structure related to The College Board's major SAT online registration and payment initiative.
• Continuously improved, developed, and implemented best practices in accordance with Project Management Office (PMO) standards and procedures and the Project Management Maturity Model (PMMM).
• Change Agent for acceptance of PMO directives and facilitation of process ownership for specific life cycle improvement initiatives.
• Ensured IT applications were developed consistently with the software development life cycle
• Supervised staff defining Corporate Systems / Finance vertical goals and objectives and encouraged frequent contact with members, customers, and vendors. Participated in staff performance evaluation and compensation reviews.
Deloitte & Touché LLP Stamford, CT 2001 – 2003
Senior Consultant / Manager, Management Solutions & Services Managed client / vendor relationships to propose and deliver client-focused product solutions. Cultivated relationships with key decision-makers through in-depth needs analysis and provided effective, client-focused deliverables management. Developed timelines / budgets for projects, monitored project timelines, and provided regular reporting and forecast preparation of short-term and long-term projects. Led financial teams during full Infor Lawson implementation projects and communicated implementation issues and risks to project teams and senior management. Created strategic plans for testing, data conversion, documentation, and customization with application and technical leads.
• Became Subject Matter Expert (SME) and Team Lead for Lawson's multi-currency implementations.
• Mentored a group of five Consultants in the area of Lawson's Financial Suite. The Consultants successfully passed the Lawson Financial Exam which made each of them a Lawson Financial Certified Consultant thus expanding the Lawson practice and leading to my promotion from Senior Consultant to Manager. HOWARD BOYD PAGE 5
PREVIOUS PROFESSIONAL EXPERIENCE
USinternetworking, Inc. Milford, CT 1998 – 2001
Senior Consultant II / Managing Consultant
Financial Applications Consultant
Stolt Parcel Tankers, Inc. Greenwich, CT 1987 – 1998 Assistant Manager, Tanker Reporting and Accounting EDUCATION
Master of Business Administration, Finance / Marketing University of Connecticut Storrs, CT Bachelor of Science, Accounting Quinnipiac University Hamden, CT PROFESSIONAL DESIGNATIONS/CERTIFICATES
American Academy of Project Management, Master Project Manager American Academy of Project Management, Certified International Project Manager Boston University, Project Management Certificate, Foundations of Project Management Dun & Bradstreet, C.E.U. Certificate, Financial Statements Lawson Software, Certification in Financials
Contact this candidate