Sales Information Technology

Edwin R. Euceda

*********@*****.*** 253-***-****

PROFESSIONAL SUMMARY

Information technology professional for years. But tech enthusiast all my life. I am a detailed, reliable, efficient, problem solver with excellent leadership qualities, technical knowledge and social skills. I work well individually but I also embrace teamwork. I enjoy a fast paced environment and am able to balance priorities to produce high level results to high demand solutions. I’m a goal-oriented team player who always focuses on achieving quality results in all that I do.

EDUCATION

ITT Technical Institute Seattle, WA September 2014

Bachelor of Applied Science in Information Technology Computer Network Systems.

United States Marine Corps / Corporals Leadership Course. August 2005

PROFICIENCIES

Network Security (NGFW, UTM) IPsec, IDS, DNS

Bilingual in Spanish.

NAS Storage/ Data Storage, DR

Team collaboration with cross functional groups.

Cloud (Azure, AWS) SaaS platforms

Sales/ technical industry acumen.

IoT / MDM (iOS, Android OS)

Communicating, presenting and training.

Virtualization VMware Hyper-V, iSCSI

Identifying growth opportunities in IT environments.

SCCM, Patch updates, Imaging

Learning new tasks and technologies.

(CRM) Salesforce, Microsoft Dynamics 2014

Management and coaching.

PROFESSIONAL EXPERIENCE

Synology Inc.: Bellevue WA June 2015 – Current – Product Engineer/ Channel Sales Manager

Supported peers by providing technical group trainings and one on one's on NAS functions & product road maps.

Handled new product development, testing and support of new and current Synology NAS products.

Hosted special training events of products and services to all degrees of technical professionals in U.S/ LATAM.

Engaged as SME on high level Storage projects and solutions for LATAM and domestic DMR’s

Developed training presentations and technical material on new products for employees and customers.

Handled entire new product process from proposal to rollout. As well as YOY analysis and trend stats.

Tracked activities, prepared/ maintained records on sales projections, rollout date, product roadmap and lifecycle.

Zones Inc.: Auburn WA Dec 2014 – June 2015 - Storage Solution Architect/ Partner Product Manager

Provided technical leadership and training in pre-sales and post sales processes. Became trusted advisor in IT.

Lead proof of concept implementations. Advised end-users on storage architects, patterns and security strategies.

Handled Solution process from proposal to close. Reached and exceeded quarterly activity quotas.

Tracked activities, explored, evaluated and made recommendations for new technologies and methodologies.

Successfully translated technical concepts and patterns into business benefits for management and executives.

WatchGuard Technologies: Seattle WA Sept 2012 – Dec 2014 - Channel Sales Engineer

Provided training in network security TCP/IP, IPsec, UTM, NGFW successfully trained sales teams and partners.

Developed, presented, Created proposals for specific requirements, including executive summary reports.

Assisted in all phases of customer lifecycle (presales, onboarding technical integration post integration).

Engaged as subject matter expert on projects and solutions. Created project plans for technical implementation.

Successfully performed live penetration tests on perimeter infrastructure, cloud, VoIP environments for weakness.

Successfully worked independently with little direction to support complex proposals and implementation needs.

Microscan Technologies: Tukwila WA Jan 2010- Jan 2012 – Technical/ Sales Program Training Coordinator

Lead technical/ sales training worldwide via Instructor lead, self-paced labs, remote delivery and LMS courses.

Designed new course content by completing needs analysis, audience analysis, delivery methodology design etc.

Responsible for managing product courses, development of projects including scope, milestone and project status.

Successfully able to prioritize complex deliverables, operate autonomously and deliver quality training courses.

Volt Services: Auburn WA Feb 2009 – Jan 2010 – IT Support Administrator (Tier 1-3)

Delivered personalized IT infrastructure support to fortune 500 companies internal and remote, across WA.

Managed network users/ node access through Active Directory, group policy, user accounts, and security groups

Installed, configured, troubleshoot and maintained all office technology equipment. To ensure current compliance.

Successfully set up hardware devices and software applications, as well as mobile device setup support for users.

Demonstrated end-user support expertise with systems and hardware related needs via ticketing request systems.

Ability to troubleshoot and isolate moderate to complex system application issues purposed implantation changes.

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