SCOTT A. HIRSCH
** ******* ****, ********, ** ***52 781-***-**** *****.*.******@*****.***
Experienced Finance & Operations Leader
Applied strategist passionate about tackling complex business problems in large organizations, or helping smaller ones stand up scalable operations to grow more effectively. Skilled at applying systems thinking to generate higher quality rapid insights, leading and mobilizing teams to capture opportunities, and launching programs that yield cost effective results.
CORE COMPETENCIES:
High-Tech Fortune 500 and cross-industry management consulting experience
Planning/forecasting, performance management and analytics, and pricing; specializing in Big Data visualizations
Detail-oriented yet strategic: able to dive into data and details and then build executive/stakeholder support
High impact leader: train high performance teams through shared vision, frequent feedback, approachability, and accountability
Professional Experience
EMC CORPORATION, Hopkinton, MA
Director, Finance, Support Pricing & Revenue Optimization February, 2016 - Present
Sr. Manager, Finance, Performance Analysis & Data Analytics Lead September, 2014 – January, 2016
Sr. Manager, Strategy & Business Operations April, 2012 - October, 2014
Created new team whose mission it is to protect and grow EMC’s $4Bn+ in annual recurring services revenue through optimizing customer Lifetime Value
Using Big Data analytics, competitive intelligence benchmarking, and strategic financial modeling, generated and received CEO approval for business case to recapture $250M+ in potential lost future annual Support revenue
Process architect behind “moneyball” initiative a transformational effort which aimed to change the way renewals sales prioritizes their work; led to 25x ROI within year of launch
Led development of logic, distribution, and tools to redefine contract ‘backbill’ inspection. Enabled 60% lower expired balance and $40M pickup in revenue vs. BaU
Built performance execution process and higher resiliency to meet planning goals: systematized data and new modeling techniques cut time to delivery and transparency
Spearheaded launch of single-source reporting/analysis portal which was adopted for gold standard reporting, innovative visualizations, and leading edge analyses
ACCENTURE, LLP, Boston, MA
Management Consulting Analyst (2004-2006), Consultant (2007-2008), Manager (2008-2012)
Business Strategy Experience
Performed benchmarking analysis to support creation of overall supply chain operating model for $4B wireless carrier while contributing $9-15M in anticipated annual savings with $22-$27M one-time benefits
Operations Improvement Experience
Provided support for $14B oilfield services company’s first global freight RFP, coordinating the effort among eight business units to consolidate forwarders to 7 from 400, including facilitating a workshop in Amsterdam
Performance Analytics Experience
Helped drive “quick-wins” in response to declining client business volumes: responsible for framing analytics approach, supervising analyst, and facilitating interactions with business owners resulting in $2-3M/yr savings
Business Development and Leadership Experience
Responsible for helping market, lead, and deliver innovative fleet vehicle management solutions to deliver “value driven” fleet programs through greater cost reliability, predictability and operational flexibility
FEDERAL HIGHWAY ADMINISTRATION, Washington, D.C. Summer, 2003
Intern, Needs & Investment Analysis Team, Office of Policy
Analyzed trends in highway, transit growth for Federal Highway Administration planners
Education
F.W. OLIN GRADUATE SCHOOL OF BUSINESS AT BABSON COLLEGE, Wellesley, MA 2006-2007
Master of Business Administration, May 2007 (Cum Laude)
BABSON COLLEGE, Wellesley, MA 2000-2004
Bachelor of Science in Business Management, May 2004 (Magna Cum Laude, with Honors)
SCOTT A. HIRSCH
24 Emerson Road, Medfield, MA 02052 781-***-**** *****.*.******@*****.***
Selected Consulting Project Experience
Client
Industry
Project Description
Business Impact
Large Transportation Provider
Travel & Transportation
Large international transportation company that provides delivery of letters and parcels. Client experienced issues in select lanes due to carriers' inability to provide required capacity. The client's primary objectives were securing capacity at the best value possible and improving shipment tender processes.
Cost avoidance of 13% compared to market rate increases
Securing consistent capacity and minimizing spot purchases
Improvement in carrier service responsiveness and performance
Introduction of mechanisms to address market volatility (e.g., fuel program)
Reducing $6.4M in additional labor hours due to manual intervention
Leading PC Manufacturer
Electronics & High Tech
Client lacked access to timely, complete and accurate data for calculating the inventory cost component of its after-sales service warranty liability reserve. It engaged Accenture to provide an objective assessment of its after-sales service parts inventory visibility gaps and a roadmap for closing the gaps.
Assessment of situation vs. comparable leading practices
Analysis of potential software tools to capture inventory transactions from global 3PLs
Recommendations for achieving improved match between systems of record and general ledger
Methodology for calculating global inventory intake with more efficiency and accuracy
$2B Medical Equipment Services Provider
Healthcare
Healthcare company with large fleet of over >1,000 vehicles facing challenging reimbursement environment with Medicare. Strategic goal is to streamline operations, improve efficiency, and reduce direct and indirect spend
Standardized vehicle specifications, introduced optimal replacement schedule criteria and made recommendations for lowering Total Cost of Ownership
Developed highly detailed analytical savings model
Conducted comprehensive Fleet RFP to realize savings and improve service levels
6-12% savings estimated in business case
Leading National Chain Drugstore
Retail
Client operates highly customized ERP system and required supply chain management transportation expertise to build out new functionality to improve its inventory module.
Designed a comprehensive package for “Truck Rounding” solution which automates what was previously a manual process of building orders to meet vendor-defined minimum Full Truckload (FTL) order quantities
Overall components of the role included extensive industry research for Truck Rounding solution, data architecture, module functional design, and logical data design related to custom solution
Accenture Tolling Solutions
Infrastructure
Provided transportation expertise to support market and business development efforts for incubation of $50M highway tolling practice, a significant growth area in Accenture’s Public Service practice
Created lynchpin Net Present Value model, in conjunction with global Tolling business plan, serving as basis for discussions with investment banks and prospective clients
Developed core business processes for Toll Agency clients and built internal knowledge assets such as Congestion Charging proposal submitted to Mayor Bloomberg of New York City
Supported development of prospective client relationships with international highway and bridge authorities' Boards of Directors
$4B Wireless Carrier
Telecom
Client engaged Accenture to assist in progressing towards goal of "right phone in the right place at the right time, the first time" with a Device Supply Chain Strategy. The strategy defined the capabilities and helped identify the right external partners as part of creating the overall supply chain operating model.
Analysis of Key Performance Indicators, detailed costs, and operational metrics
Gap analysis against industry peer group
Facilitation of client workshops to create hypotheses of root causes to close gaps
Current and future-state process maps and operating model recommendations
Development of $9-15M annual savings / $22-27M one-time benefit business case including single view of multi-stream transformation program
recommendations
$14B Oilfield Services Company
Energy
The purpose of this project was to start the capture of transportation management benefits through a Quick Wins initiative. Quick Wins are defined as initiatives that can quickly realize benefits and can be effectively operated within the client's current transportation infrastructure.
Interfaced with client to gather data and business requirements and facilitated cross-functional workshops to coordinate action
Framed methodology for each of the following opportunities: dedicated lane, local delivery, mode shift, consolidation and sourcing
Helped drive pragmatic and achievable opportunity Quick-Win recommendations in 11 weeks, generating $4-6M in identified savings