Project Management Manager
Resume:
Jonathan Hover, PMP
Placentia, CA, *****
Cell: 714-***-****
email: ***.*******@*****.***
https://www.linkedin.com/in/jonathan-hover-pmp-71a45a19
SUMMARY OF PROFESSIONAL QUALIFICATIONS
Certified in Project Management Institute (PMI) processes and methodologies.
Knowledge of agile and other project management methodologies
Organizational and Strategic Planning
Budgeting, Forecasting and Cost Evaluation
People Development
Detail oriented, organized and excellent written and verbal communications
Product development and design
Microsoft Products, including Project ad Visio
Managed multiple strategic corporate projects
Managed Core System conversions and de-conversions for banks
PROFESSIONAL EXPERIENCE
Hewlett Packard Enterprise, Anaheim, CA: 2014 – 2016
Life and Safety IT Project Manager
Introduced and implemented the Alice Virtual Receptionist product to enhance the customer experience and compliment staffing needs.
Implemented project methodologies and documentation within the Police and Fire IT departments to ensure successful completion of projects.
Collaborated with the IT Manager to create a documented processes repository to aid in cross training, succession planning, and repeatable experiences.
Coordinated project efforts for upgrading Enterprise network edge switches to meet Organizational and Emergency Operation needs.
Managed the queue management projects ensuring that the Police, Planning and Code Enforcement Departments queue management systems and equipment were fully functional and met all requirements.
Introduced and implemented the WiseTrack asset management system for the Property Division of the Police Department.
Coordinated with the IT Manager and Fire Personnel to establish expectations and acceptable levels of customer services in supporting the Fire department IT needs.
Collaborated with the IT Manager to introduce Change Management processes within Police IT to and promote awareness of changes within the environment.
Data Center Inc., Hutchinson, Kansas and Los Angeles, CA: 2004 – 2014
Director of Professional Services
Established a Project Management Office within DCI to meet regulatory audit requirements and to increase efficiencies in documenting and performing projects.
Forecasted, created and managed an annual budget to ensure alignment with company’s strategic minimize outages plan.
During a down turn in the economy, I created revenue and value in the resources within the department by repurposing the conversion project managers by assigning them to internal project and conversion specialists to perform internal client audits.
Introduced project management analysis and techniques in estimating the resource needs for a project timeline for DCI’s core re-write project in which I was assigned and successfully managed the project.
Mentored and developed new and existing team members to be successful in their roles ensuring successful customer services, projects and increased revenue.
Trained company employees in project methodologies and new company project guidelines to meet regulatory requirements and for executing successful projects
Performed quarterly coaching and annual reviews for Department and Project Managers to continuously improve and develop their knowledge and skills.
Implementation Manager
Performed quarterly coaching and annual reviews for a project managers to continuously improve and develop the talent pool with the organization.
Forecasted, created and managed an annual budget to ensure alignment with company’s strategic plan.
Enhanced the layout and format of DCI’s conversion/migration process for new customer onboarding.
Designed project templates for conversion projects to enhance the quality of the project plans, expedite planning phase and streamline the execution phase of the projects.
Project Manager
Managed and coordinated onsite the First California Bank IT Departments participation in establishing cabling and connectivity with the institution’s new branch to successfully meet project deadlines.
Managed onsite the relationship between First California Bank, DCI Largest Client, and DCI ensuring all client needs were successfully satisfied and generated additional income to the company’s bottom line through additional projects and fee’s.
Managed, coordinated and documented the successful annual disaster recovery exercises for DCI Data Centers and Customer Banks to meet federal regulatory requirements for DCI and Participating Institutions.
Introduced project management consulting concept where I successfully managed a mobile banking project for a client to generate additional revenue for DCI.
Created an Excel Spread sheet to balance conversion data to expedite the validation process to ensure a successful conversion.
Managed successfully over 40 core bank conversions for DCI which generated revenue and created a solid client base for future prospects.
Performed quarterly coaching and annual reviews for a team members to continuously improve and develop my team.
Chartered and organized DCI’s PMO/POC and performed monthly management review.
Performed internal Project Management Training for Departmental Leaders and Key staff.
Drafted and organized approval of Project Management requirements and documents for POC/PMO management of DCI Projects.
Managed multiple key Product Development Projects for strategic delivery to DCI Customer Base.
Driversity, Antioch, CA: 2003 – 2004
Driving Instructor
Trained new drivers on how to safely operate a motor vehicle in accordance with California Laws and how to successfully pass the Department of Motor Vehicle Driving Test.
Bank of America, Concord, CA: 1982 – 2002
Vice President, Project Manager
Trained, coached and mentored team members, performing coaching and reviews to continuously improve and develop the talent pool within the organization.
Created test materials and performed user acceptance testing on internal systems ensuring system upgrades, migrates and disaster recovery projects were successful.
Forecasted, created and managed an annual budget to ensure alignment with company’s strategic plan.
EDUCATION
Project Management Institute – Project Management Professional Certification, PMP
San Diego State University – Project Management Certificate
University of Phoenix – BS in Business Management
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