Teneka L. Williams

** ******* ****** ******, ************* 02124 617-***-****(C) acyrxn@r.postjobfree.com

EXECUTIVE ASSISTANT

Accomplished business professional with over +10 years experience providing exceptional support to personnel and high level

executives, in a variety of fast paced environments. Managed diverse administrative functions while ensuring prompt resolution

to conflicts. Recognized for developing business relationships, and serving as a liaison to clients and vendors. Consistently

increased productivity by responding to shifting priorities within a timely manner. Utilizes developed organizational,

communication, and leadership skills as an effective tool to improve work performance.

Established business relationships with international vendors which decreased wholesale cost by 30%

Exceeded monthly quota by 20% within probation period

Designed office visit forms which increased patient wait time by 30%

AREAS OF EXPERTISE

Calendar Management Travel Planning Meeting Coordination Project Management Office Administration

Client Relations Expense Reporting Vendor and Supply Management Issue Resolution Special Projects

Document Preparation Business Correspondence

PROFESSIONAL HISTORY

Human Resource Administrator Unifirst Uniform (contract) 9/2016 to 11/2016

Directed edits of weekly timesheet modification to payroll administrators

Supervised wage garnishments by corresponding with government agencies

Ensured that all state tax documents were collected and recorded prior to payroll deadline

Decreased on boarding processing time by computing new hire information into multi system database

Securely linked employee pay card information from vendor s website to internal files

Distributed paperwork for new hire orientation to assigned training locations

CEO/Small Business Owner Tamed by Teneka 3/2012 to 6/2016

Compiled database using Microsoft Excel to track client purchases and service dates

Partnered with Merchant Service providers that offered low cost fees to clients for credit/debit card payments

Generated new business prospects using social media outlets

Successfully maintained client retention by exhibiting excellent customer service skills

Managed calendar to accommodate client schedules and to minimize overbooking

Assistant Program Coordinator National Patient Safety Foundation 8/2012 to 3/2014

Resolved member s concerns by troubleshooting and escalating issues to the appropriate personnel

Triaged phone calls, greeted visitors, sorted and distributed incoming mail

Assigned new member applications to the specified program

Generated audits to maintain and update membership accounts

Revised publication entries to company website and informational brochures

Replenished inventory of food/beverages and office supplies

Document Analyst RBS Citizens Bank 3/2009 to 9/2010

Oversaw maintenance of loan status and provided accountability of missing documents

Conducted weekly informative meetings to notify staff on progress of file transfer

Collected legal documents belonging to commercial loans for preparation of electronic submission

Scanned large files into electronic database and dispatched physical file to storage location

Sent verifications for deposits, employment, installment loans, mortgages and rentals, as required

Teneka L. Williams Page 2 acyrxn@r.postjobfree.com

Legal Assistant Whitehead Institute for Biomedical Research 1/2008 to 12/2008

Trained research staff on appropriate procedure for sending/receiving legal materials

Constructed and mailed patent applications to Institutions requesting information

Submitted edits for Material Transfer Agreements and other documents to legal council

Created correspondence templates for domestic and international communication

Supervised litigation between borrowing and lending institutions

Pursued the progress of Material Transfer process by recording changes in spreadsheet

Residential Loan Processor DBA Financial Group 6/2005 to 11/2007

Pioneered a network of business relationships that served as a new source of lending opportunities

Conducted interviews with prospective borrowers to determine program eligibility

Increased the credit score of first time home buyer s by composing short term strategies

Collaborated with mortgage underwriter and financial institutions to obtain loan approvals

Publicized and promoted first time home buyer s seminars

Analyzed personal and financial information provided by borrowers

Demonstrated outstanding customer service by meeting borrowers at mutual locations to complete loan application

Office Administrator ParkerHill Oncology and Hematology 1/2002 to 2/2005

Arranged travel to and from medical office for patients requiring special accommodations

Coordinated internship for medical assistants through participating academic institutions

Organized patient charts prior to scheduled appointments

Managed day to day operations of off-site location three days a week

Executed pre-approvals for specific procedures in accordance with medical insurance policies

Collected required co-pay

Knowledgeable with HIPPA guidelines

EDUCATION & CREDNTIALS

Baystate College, Business Administration (online) currently enrolled

Empire School of Cosmetology Certificate of Completion 2010 to 2011

Fenway Middle College High School -Diploma 1999

TECHNICAL COMPETENCE

Microsoft Office

Linux

Oracle PeopleSoft

Dropbox

Salesforce

Adobe

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