Manager Management

Philemon Narcisse

**** **** **, *******, ** ***** • 832-***-**** • ************@*****.***

Summary

Experienced hands-on Operations/distribution manager that believes that management is an action and not a position. Specializes in managing all aspects of inbound/outbound shipments, inventory control, manpower planning, and employee development, and budget management. Intuitive leader that inspires high productivity levels; and has had repeated success guiding cross-functional teams as well as training coaching and motivating staff.

Summary of Qualifications

Inventory analysis and control

Risk management/ Quality control

Coaching and employee development

SOP development and implementation

OSHA regulatory compliance(30 hours of training)

Knowledge of 5S principles

Knowledge of 7S principles

Knowledge of Total Production Maintenance principles

Manpower planning and time management

Team building and retention initiatives

Methods and procedure development

Employee productivity reports

Knowledge of Kaizen building principles

WMS Implementation

Strong interpersonal and communication skills

Work Experience

General Plastics & Composites, Houston, Texas July 2014 to Current

Warehouse Manager

Directly responsible for warehouse operations, inventory control functions, budget management and directing the activities of 17 employees including; material handlers, cycle counters, truck drivers, warehouse leads, and supervisors for this multi-site manufacturer/distributor of composite tools

Managed 20 million in inventory across 3 locations. Improved overall inventory accuracy and visibility through initiatives that focused on organization, lot traceability and minimizing point of use inventory. Sustained inventory integrity improvements by establishing and implementing formal processes for receipt of goods, inbound/outbound shipment verification, order processing and cycle counting

Re-designed existing warehouse layout and increased storage capacity by 25% enabling the elimination of an off-site storage facility

Established performance metrics for warehouse functions setting high standards of productivity and quality that enabled the warehouse to operate in a constant improvement mode. This resulted in a huge reduction in man hours as well as a reduction in head count from 17 to 12

Implemented a skills assessment and cross training program for warehouse personnel that produced a more knowledgeable, disciplined, cross-functional team.

Conferred with department heads to ensure coordination of warehouse activities with activities of production, sales, and purchasing departments

Re-organized inventory based on usage history and provided data that assisted the CFO in identifying and disposing of obsolete items

Played a key role on the safety committee. Was responsible for writing company wide safety topic of the month each month also wrote and proposed visitor safety guide

Improved the employee retention rate by 20% through the implementation of employee recognition programs and by creating a pleasant and professional work environment

Mahindra Tractors, Houston, Texas April 2012 to June 2014

Warehouse Operations Manager

Managed all warehouse activity including manpower planning, shipping, receiving, and parts returns. Increased productivity by 35% while decreasing head count by 4. Broke the record for lines processed 6 consecutive months

Used 5S principles to maximize warehouse cube and cut out wasted motion for warehouse workers

Achieved the highest inventory accuracy in company history on the external audit. Maintained 99% inventory accuracy on 13 million in inventory.

Coached, trained and developed employees to improve overall work performance and the culture in the work place

Placed emphasis on quality inspection on all inbound and quality audits on outbound shipment to keep customer reported issues under 1%

Was awarded the Mahindra “Accepting no limits” award for 2013

Implemented MRP and maintained a dealer back order amount at .25%

Managed a crew of 20 in a 45000 square ft facility and 65000 square ft yard

Blockbuster Online Distribution, Houston, Texas July 2010 to February 2012

Warehouse Manager

Supervised daily work activity, including shipping, receiving, inventory control, and exception handling

Effectively planned and distributed daily workload to positively increase the units shipped per man hours worked which resulted in a 25% decrease cost per unit shipped.

Used 5S principles to cut out wasted motion and improved productivity numbers by 20%

Coached, trained and developed employees to improve overall work performance and the culture in the work place

Placed emphasis on quality inspection on all inbound and quality audits on outbound shipment to keep customer reported issues under 1%

Managed crew of 14 employees in a 21,000 sq ft facility

Maintained a 99 percent accuracy rate on 30,000 shipments per week

Tesco Corporation, Houston, Texas July 2007 to April 2010

Warehouse Manager

Responsible for meeting shipping goals for the month and maintaining a 98% accuracy rate on all inventory

Managed crew of 20 in 40,000 sq ft facility including yard storage for large parts.

Communicate with internal customers on potential of oil field equipment and current status of bought items; Ensure work orders made for current buyer is distributed to shop for immediate assembly

Lead the continuous improvement team that created idea that lead to improvement in methods and procedure

Scheduling and Planning of production and manpower

Collaborated with purchasing department to set inventory minimum and max levels

Used root cause analysis tactics to find the root of all mis-shipments or inventory discrepancies

Created spreadsheets to display daily productivity numbers and shipment accuracy to employees and senior management

Operate facility in compliance with OSHA and DOT standards

Conveyed operational needs to operations manager and inventory min/max to purchasing department

Education

BBA Business Administration, University of Houston, Houston, Texas May 2008

APICS Certification in Production and Inventory Management May 2011

Computer Skills

Microsoft: word, excel, power point, office

Oracle:

Great Plains:

SAP

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