Marwa Nabil Helmi

**** ***** ****** **** ********, NY. USA.

acyrvq@r.postjobfree.com acyrvq@r.postjobfree.com

Cell: 646-***-****

PROFILE

Experienced customer service professional with a background of community support that ranges from advocacy, processing of paperwork to translating and interpreting. Responsible, trust worthy individual who enjoys problem solving and facing challenges. Excellent spoken and written communication, interpersonal and organization skills. Appreciates teamwork, prefers to work independently with little supervision. Fluent in both English and Arabic. Knowledge of Wordfast, Microsoft Word, Excel and QuickBooks. English/Arabic/English Translation, Interpreting, proofreading, voice over. English Literature Essay Writing. EDUCATIONAL HISTORY

Community Health Worker Certificate

Mental Health first aid

OSHA 10-hour General Industry

Nutrition certificate

Resiliency certificate

English Literature and Translation BA

Diploma of Achievement in advanced English

Translation

ITIL Certified

Other Courses

Courses in computer programming (C#.NET, ADO, ASP, SQL Server) Courses in computer software (MS Word, Excel)

PROFESIONAL EXPERINCE

Freelancer Translator and Interpreter (2000-Current) Translates documents in different fields such as History, Law, Politics, Arts and Computers Accompanies clients during official immigration interviews such as asylum, marriage, citizenship Translates and interprets state exams in public schools for foreign students since 2014-present Achievement: Translation and subtitling of the 11 award-winning documentary, Oscar nominated movie

(Garbage Dreams). For full cast and crew please http://www.imdb.com/title/tt1049415/fullcredits#cast http://www.imdb.com/name/nm3576883/

M.H

Marwa Nabil Helmi

3223 101st Street East Elmhurst, NY. USA.

acyrvq@r.postjobfree.com acyrvq@r.postjobfree.com

Cell: 646-***-****

acyrvq@r.postjobfree.com LINKEDIN URL

M.H

1-646-***-****

Sammy Insurance (2008-2010)

Insurance Rep/Claim Processor

Assisted private, commercial and TLC insurance agency, performing a variety of duties including: customer service, issuing polices, handling major Insurance Companies Aided Non-English Speakers handling their insurance policies and Accident reports Processed and won accident claims for insurance

Supported individuals with filing of taxes applications EAAC EGYPTION ACADEMY (Accounting and Computer Sciences (2000-2004) Student Services Associate

Arabic/English/Arabic translator & simultaneous interpreter Assisted with student outreach and marketing of school services and classes specially geared towards Non Arabic-Native

Represented the Academy in various meetings and national or international conferences that required the presence of a bilingual individual

ADD’L CERTIFICATES

Biovision Alexandria 2004 Conference

Special Participant participating in several conferences as a part of requirements towards graduation project. Main Tasks: Aiding conference Staff when communicating with the Non-Arabic speakers. Organizing, filling and managing documents related to different public events EAAC Academy

Diploma of Achievement in advanced English Translation: Appreciation for continuous hard work Member of the Golden Key Honor Society.

VOLUNTEER EXPERIENCE

South Asian Council for Social Services.

Cyber Crime Response Agency.

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