Customer Service Sales
Resume:
MA. FRAYA I. HUNDANA
Bur Dubai, Dubai, UAE
Mobile No. 052-***-****
Email Add: ****************@*****.***
OBJECTIVE
I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself and to excel in this field with hard work, perseverance and dedication.
EDUCATIONAL ATTAINMENT
Bachelor of Science in Commerce major in Accounting 1986-1990
La Consolacion College, Bacolod City, Philippines
PERSONAL INFORMATIONS
Nationality: Filipino
Civil Status: Single
Visa Status: Long Term Tourist Visa
Period of Notice: Can Immediately Join
PROFESSIONAL JOB EXPERIENCES
Accounts cum Reservations - Saluja Tourism LLC Bur Dubai, U.A.E.
08 January 2014 - 15 January 2016
Attending phone calls and inquiries/E mail corresponding / online bookings
Organize booking confirmations, reports and WPS for employees’ payroll payables
Preparing of summary expenses, and cash balance on petty cash replenishments
Formulate tally invoicing, posting of all accounts and monthly accounts payables / follow-up by calling accounts receivables
Filling and posting of check issuance and all other related documents
Working on other administrative/sales works, including cold calls and lead generation
Secretary cum Receptionist - V. PEREZ Company, Bacolod City, Philippines
July 2010- September 2014
Organize conference and meeting room bookings
Monitor and maintain office equipment
Provide general administrative and clerical support
Develop and maintain a current and accurate filing system
Organizes work by reading and routing correspondence; collecting information; initiating telecommunications
Provides historical reference by utilizing, filing and retrieval systems
Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Greet persons entering organization, answering, screening and forwarding any incoming phone calls while providing basic information when needed
SalesExecutive/Supervisor-RO-PLAST DOORS AND WINDOWS- Bacolod City, Philippines
November 2007 - June 2010
Greeting customers who enter the shop
Assisting shoppers to find the products they are looking for
Answering queries from customers
Responsible dealing with customer complaints
Keeping up to date with special promotions and putting up displays
Sells products by establishing contact and developing relationships with prospects; recommending solutions
Actively seek out new sales opportunities through cold calling, networking and social media
Prepares reports by collecting, analyzing, and summarizing information
Attending trade exhibitions, conferences and meetings
Aiming to achieve monthly or annual targets
Organize sales staff schedules and preside over staff meetings
Maintain inventory and ensure items are in stock
Responsible and accountable for supervising a team and assist sales staff in achieving sales targets
To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers
Accounting Supervisor/ Officer-in-Charge- CITI Appliance Visayas Corp. Dagupan City, Philippines
June 1992 – September 2007
Ensure that written performance evaluation of supervised employees are completed as required, provide continuous feedback on personnel performance issues
Take immediate action to recognize achievements and address deficiencies or problems
Update and maintain accounting journals, ledgers and other records detailing financial business transaction (e.g disbursements, expense vouchers, receipts and the like)
Compile data and prepared a variety of reports
Reconcile records with internal company employees
Recommend actions to resolve discrepancies
Investigate questionable data
Hired and trained personnel
Supervise payroll and accounts payable employees
Assist Sales Supervisor and the Sales Team
Verify the accuracy of invoices and other accounting records
Assist Accountant in preparations of financial statements and other accounting documents
PROFESSIONAL SUMMARY:
Ability to take on Multi Task / attending customer’s inquiries and complaints
Fluent in Oral and Writing Communication in English
Knowledgeable in Microsoft Office Tally, Word, & Excel
Manage and complete the work as per the demand of time
Team Player, Flexible and dedicated
MA. FRAYA I. HUNDANA
Applicant
Contact this candidate