Sales Manager
Resume:
R. Bev Vaughan III
Rockville, Virginia 23146
***********@*****.***
OBJECTIVE: A challenging position in which my interest and skills in sales, management, leadership and communication will be utilized.
EDUCATION: Bachelor of Science in Business Administration
Concentration in Management-May 1989
Christopher Newport University, Newport News, Virginia
SALES RELATED
TRAINING:
SPIN Selling
Situational Sales and Negotiation (SSN1)
Situational Sales and Negotiation 2 (SSN2)
Making Major Sales (MMS)
Account Strategies for Making Major Sales (ASMS)
COMPUTER: Microsoft (Outlook, Excel, PowerPoint, Word)
SAP
Kronos
Aloha Point of Sale Operating System
NCR Point of Sale
Peachtree Accounting
EXPERIENCE:
STORE MANAGER:
PetSmart (Store 1354) Richmond, Virginia
(July 2010-Present)
Direct day to day operations in store
Coach, develop, and inspire associates and managers
Uphold company culture
Enforce all policies and standards to provide an outstanding Pet Parent experience
Meet and/or exceed financial goals of the business
OPERATIONS MANAGER:
PetSmart (Store 1010) Richmond, Virginia
(June 2009-July 2010)
Recruit, select, coach, and mentor associates and managers in a retail environment
Develop and implement weekly store schedule
Reconcile weekly payroll
Analyze, research, and critique store P&L as it relates to store sales and goals
Maintain inventory control
Reinforce and enforce company policies and procedures
OPERATIONS MANAGER/GET SMART COACH:
PetSmart (Store 675) Richmond, Virginia
(July 2008-June 2009)
Recruit, select, coach, and mentor associates and managers in a retail environment
Develop and implement weekly store schedule
Reconcile weekly payroll
OWNER/MANAGER:
Padow’s Hams and Deli- Richmond, Virginia
(November 2005-November 2008)
Manage day to day restaurant operations
Develop and implement advertising and marketing strategies to promote new business
Maintain payroll and accounting functions
Evaluate and adjust restaurant cost structure to maintain profit margins
BUSINESS DEVELOPMENT: SENIOR ACCOUNT EXECUTIVE:
United Parcel Service (UPS) Richmond, Virginia
(April 2004-November 2005)
Synchronize and implement strategic E-commerce solutions to improve business processes
Manage Major Accounts with average annual revenues of $100,000-$1,000,000
Leverage UPS Supply Chain Solutions to improve the flow of information, goods and funds for businesses
Negotiate ad monitor UPS portfolio agreements for compliance
BUSINESS DEVELOPMENT: KEY ACCOUNT EXECUTIVE:
United Parcel Service (UPS) Richmond, Virginia
(November 1999-April 2004)
Retain, penetrate, and convert Market Share through portfolio pricing and value added solutions
Maintain and provide business solutions to 180 middle-segment accounts with average annual revenues of $20,000-$100,000
SERVICE PROVIDER:
United Parcel Service (UPS), Newport News, Virginia
(April 1994-November 1999)
Educate and meet the individual needs of customers on services provided by UPS
Provide quality parcel delivery service to commercial and residential customers within designated time constraints
REFERENCES: Available upon request.
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