Data Entry Customer Service
Resume:
References furnished upon request
Frederick Forty
*** ***** ****** * • Kissimmee, FL 34746
OBJECTIVE Detail oriented, effective and results driven individual seeking a position within your company utilizing exceptional data entry, administrative skills, and highly organized with a desire to succeed in a fast paced environment improving the overall efficiency of your institution.
PROFESSIONAL NYU School of Continuing and Professional Studies ACHIEVEMENTS 5/1999 NYC, NY
§ Financial Analyst Certification
INTERNSHIPS Stock Runner/Office Assistant, New York Stock Exchange 6/1991-12/1991 NYC, NY
§ Report changes in Stock data to Brokers
§ Recorded daily adjustments and conversions pertaining to stock data
§ Alpha Numeric Data Entry
§ Clerical Duties
WORK EXPERIENCE Field Technician, DRS (Digital Reception Services) 1/2015-Present Sanford, FL
§ Responsible for the installation, upgrades, and servicing of DISH Products.
§ Strong Technical, Customer Service, Verbal and Writing Skills.
§ Problem-solving and technical Skills to guarantee all work are professionally done.
§ Manage administrative processes including van inventory and appropriate documentation
§ Offer consultative in-home products and solutions to assist the customer, such as surge protectors or other similar items
§ Professionally maintain company-issued vehicle
Portfolio Management Assistant, ACA Financial Guaranty 10/2001-2/2014 NYC, NY
§ Entered data for Municipal Surveillance Group
§ Performed general data entry using SAP, Microsoft Excel and Word.
§ Maintained surveillance files in hard copy and Docushare
§ Date Stamp and scanned all financial correspondence
§ Maintained tickler system, monitor and analyze portfolios
§ Maintained and update remediation credit payment date calendar, adding and deleting credits as needed
§ Coordinated with top management as well as other departments to report on progress and changes
§ General analysis and proofreading of finance reports obtained from various departments, obtain past due credits, input financials from credits and external sources (EMMA-Electronic Municipal Market Access, Bloomberg) into all company systems, update all spreadsheets
§ Ensured that all credit-based mail reporting (i.e. financials, reports, and other correspondence) is opened, cataloged, and scanned into Docushare
§ Maintained API program on Bloomberg Terminal
§ Daily news tracking and distribution to analysts and files
§ Maintained contact information database on EDWARD (Enhanced Deal Watch & Reporting Database) Administrative Assistant, Robert Half International (Office Team) 10/2000-9/2001 NYC, NY
§ Provided support to the portfolio manager and interdepartmental staff
§ Analyzed data and prepared regularly scheduled data reports
§ Input data into a variety of computer programs with pace and correctness
§ Collected information from files and systems for routine inquiries
§ Handled all administrative activities which included budgets, staffing, compensation and identifying new systems
§ Managed calendar activity and coordinated travel arrangements
§ Coordinated meetings and conferences with internal and external sources
§ Other duties as assigned
KEY SKILLS
§ Computer: Microsoft Office, Docushare, Bloomberg Terminal
§ Exemplary communication skills: written, verbal, technical and presentation skills
§ Detail oriented with the ability to solve problems with innovation and resourcefulness
§ Ability to multi-task and prioritize under challenging work loads
§ Adaptability and ability to work under pressure
§ Committed team player, self motivated with the ability to communicate at all levels
§ Certified Field Technician (Satellite Installation)
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