Customer Service Technical Support

Justin Nahin

*** ******** ****, ******** ** *****

262-***-**** ************@*****.***

Computer Support Specialist

Currently a student attending Waukesha Technical College earning a degree toward Computer Support Specialist. Excited to use skills in hardware and software. Solid background and experience with dealing with other people and performing tasks with others.

Qualifications

Programing Java

Computer hardware repair

Programing C++

Microsoft Application Experience

It A++

ITIL

IT Business Management

Microsoft Operating System

Education

Associate of Applied Science: Computer Support Specialist, 2016

Waukesha Country Technical College - Pewaukee, WI, Waukesha. Anticipated graduation August 2016

Courses:

Information Systems Design

Emerging Technology

Database Concepts

User Management and Collaboration Tech

Desktop Support Win 7 Config

Acquired skills

Hardware repair and assembly

Software usage and repair

Programing language usage

Experience

Cashier June 2005 - January 2015

Sentry Foods - Delafield, WI

Professional customer service skills

Developed long term relationships with repeat customers

Provided fast, friendly and accurate service at the register

Note taker for disabled students February 2016 – May 2016

WCTC – Pewaukee, WI

Skilled in note taking in database courses

Listened carefully to document all material presented in class for students who needed additional assistance

Responsible for personal communication between instructors, students, and employers

Technical Support Specialist May 2016 – December 2016

Buyseasons – New Berlin, WI

Service Management suite,

oOrchestrator.

oSystem Service Manager Console.

oSystem Configuration Management Console.

Supported a company as big as 300 employees.

Volunteer Work August 2002 – June 2004

Construction in hardware assembly

Learned software assembly

Contact this candidate