Customer Service Data Entry
Resume:
Sonia Mitchell
********************@*****.*** 562-***-****
MY OBJECTIVE IS TO OBTAIN AN POSITION IN THE MEDICAL BILLING / CLAIMS FIELD WHERE I CAN EXPAND AND PROVIDE HARD WORKING ABILITY TO BENEFIT MY EMPLOYER AND BE OF EXCELLENT
SERVICE TO OTHERS.
WORK EXPERIENCE
HOME CARE 1988 to 2016
OFFICE CLERK
ANSWERING PHONES
DATA ENTRY
DRIVING
MEDIUM PAPER WORK
RECEIVING PHONE CALLS
FAXING PAPER WORK
MAKING COPY’S
UNIVERSAL CARE GROUP CLAIM’S DEPARTMENT -Signal Hill, CA 2000 to 2001
CLAIMS PROCESSOR 2016
MEDICAL CLAIMS DATA ENTRY
PROCESSING LETTERS
PATIENT ACCESS
MAIL LETTERS
INSURANCE VERIFICATION
ENTERING NEW CLAIMS
FILEING CLAIMS
MAKING COPYS
PRINTING
ICD-9 ICD-10
CLAIMS ADJUSTER
ADJUSTING CLAIMS
TAKING HEAVY PHONE CALLS
TRANSFERRING PHONE CALLS
FAXING
PRINTING
MY ACHIEVEMENT TO KEEP A POSITIVE AND PROFESSIONAL ATTITUDE
UNIVERSAL CARE GROUP -Signal Hill, CA
MEMBER SERVICE ASSOCIATE
COMPUTER DATA ENTRY WITH PHONE HEADSETS RECEIVING IN COMING PHONE CALL’S
QUOTING HEALTH CARE BENEFITS
CHANGING PRIMARY CARE PHYSICIANS FOR MEMBER’S
STRONG CUSTOMER SERVICE AND PAPER WORK PROCESSING
PRINTING PAPER WORK
VERIFICATION
EDUCATION
NORWALK-LA MIRADA ADULT SCHOOL 20014-2015
MEDICAL TERMINOLOGY
MEDICAL BILLING
INSURANCE BILLING
CPT & ICD-9
CERTIFICATE OF ACHIEVEMENT
AMERICAN COLLEGE OF MEDICAL TECHNOLOGY - Gardena, CA 2005-2006
MEDICAL OFFICE MANAGEMENT
MEDICAL BILLING
WORKER’S COMPENSATION
MANAGED CARE INSURANCE PLAN
COLLECTION
MEDICARE
HOSPITAL BILLING
INSURANCE VERIFICATION
DIAGNOSIS, PROGNOSIS
DIPLOMA FOR MEDICAL OFFICE MANAGEMENT
SANTA MONICA COLLEGE OF WORKFORCE AND ECONOMIC DEVELOPMENT -2005
SUPERIOR CUSTOMER SERVICE
PROBLEM SOLVING & DECISION MAKING
TEAM WORK & CULTURAL DIVERSITY
CERTIFICATE OF COURSE COMPLETION
SANTA MONICA COLLEGE OF WORKFORCE AND ECONOMIC DEVELOPMENT -2005
EMPOWERMENT & MOTIVATION
TIME MANAGEMENT
PERSONAL BUDGETING TECHNIQUES
CERTIFICATE OF COURSE COMPLETION
SANTA MONICA COLLEGE OF WORKFORCE AND ECONOMIC DEVELOPMENT -2005
INTERVIEW TECHNIQUES
EXHIBITING A POSITIVE WORK ATTITUDE
RESUME PREPARATION
CERTIFICATE OF COURSE COMPLETION
STATE OF CALIFORNIA DHS MEDI-CAL TRAINING - 2005 PASADENA, CA
GENERAL MEDICINE AND VISION CARE
PROVIDER TRAINING
CERTIFICATE OF COMPLETION
UNIVERSAL CARE MEMBER SERVICES TRAINING - 2001 SIGNAL HILL, CA
MEMBER SERVICE ASSOCIATE
CERTIFICATE COMPLETION
UNIVERSAL CARE TRAINING - 2001 SIGNAL HILL, CA
GOVERNMENT, REGULATORY AFFAIRS & COMPLIANCE
TO CERTIFY ATTENDANCE AND COMPLETION OF TRAINING SEMINAR ENTITLED
FRAUD AND ABUSE AWARENESS TRAINING SEMINAR FOR UNIVERSAL CARE
LONG BEACH COLLEGE OF BUSINESS - Long Beach, CA
1988 -1989
LONG BEACH COLLEGE OF BUSINESS - LONG BEACH, CA 1988-1989
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