Leslie H. Johnson

**** **** ****

Baltimore, Maryland 21207

410-***-****

acyro3@r.postjobfree.com

CAREER SUMMARY

Driven professional seeking a challenging position where my experience, abilities, positive and professional work ethics can be fully utilized. The preferred position should provide an atmosphere of growth and advancement.

PROFESSIONAL EXPERIENCE

M&T Insurance Agency (subsidiary of M&T bank) 2012 to present

Spending Account Specialist, HSA/HRA/FSA

Assist potential new customers with set up of HSA, HRA, or FSA account

Assist employers (various companies) with complete set up of accounts for employees

Oversee the Customer Service center to insure procedures are properly performed

Run reports for employer groups quarterly or as needed

Assist Business Bankers and Brokers world-wide with all new client inquiries

Provident Bank (now M&T Bank) 1999 to 2012

Provident Bank was one of the largest independent commercial bank headquartered in Maryland, with more than $6.4 billion in assets. Serving individuals and businesses in Greater Baltimore, Greater Washington and Central Virginia with a network of nearly 150 branches.

Senior Sales Coordinator (2007 to present)

Handled up to 100 calls a day from Health Savings Accounts customers and business partners

Established 600 business partnerships to fund Health Savings Accounts to employees

Restructured business processes allowing the first satisfactory audit in 2 years

Reported to management new insurance broker enrollment, broker contracts and referrals, and issued all compensation due to brokers

Division Administrator II (1999 to 2007)

Provided professional support for the Managing Director of the Consumer Lending Division and the Senior Vice President of Small Business Banking

Maintained calendars using Outlook and supported 10 direct reports

Coordinated meetings and off-site events

Prepared Excel reports on sales data and maintained records for tracking purposes. Typed letters and memos in Microsoft Office. Maintained accurate filing system

Executive Administrator 1993 to 1999

Peak Technologies

PEAK Technologies is the industry's most trusted and experienced international systems integrator of supply chain automation and inventory management solutions delivering tangible return on investment to some of the world’s largest companies. In 2007, the company generated $60M in revenue.

Reported directly to Executive Management -- Vice President, General Manager and Chief Operating Officer

Made travel arrangements; coordinated conference calls, employee training and off-site meetings

Leslie H. Johnson 410-***-**** Page 2 of 2

Maintained calendars for all 3 executives, scheduled appointments for internal and external clients, answered direct customer phone calls and handled all correspondences from Executive Management

Responsible for special projects, ordering supplies and maintaining accurate filing system. Developed presentations using PowerPoint. Generated and distributed Sales Report for sales team. Maintained inventory levels for sales team

Receptionist Secretary 1991 to 1993

Diamond Comic Distributors

Diamond Comic Distributors is the nation's largest distributor of comic books and has annual sales revenue that exceeds $400M. The company also sells graphic novels and related collectibles to comic bookstores and bookstores nationwide.

Welcomed guest in a professional manner

Answered approximately 200 calls daily and directed to the proper person

Updated weekly bulletin from the Operations Manager and distributed to 20 Diamond offices

EDUCATION

University of Phoenix Major: Bachelor of Science – Business Management (currently)

Watterson Skills Center Major: Clerk Typist

Northern High School Major: College Preparatory

Fred Pryor Seminar Success Skills for Secretaries, Administrative Assistants and Support Staff

Strong References – Gladly Provided

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