Customer Service Representative
Resume:
JOSEPH FLETCHER
*****************@*****.***
OBJECTIVE
Seeking an Entry Level Position that will further develop my skills as a good team player in a Customer Service environment.
SKILLS
Excellent written and verbal communication skills
Quick Learner
Proficient in Microsoft Office including Excel and PowerPoint
Strong phone contact handling skills and active listening.
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE/IDEALLY YOURS
May 2014-April 2016
Assisted with administrative duties such as answering the phone and scheduling appointments.
Followed up with all customers who were “no shows” in order to maximize sales opportunities.
Processed customers’ accounts and filed documents.
Took orders, determined charges, and oversee billing or payments.
EDUCATION
HIGH SCHOOL DIPLOMA/MAY 2013
Jean Cooper Private Institute, Dallas, Texas
VOLUNTEER EXPERIENCE OR LEADERSHIP
Toastmasters International, Member
Grand Prairie, Texas 75051
Lead teams and guide others in a supportive atmosphere.
Give speeches and receive feedback to enhance communication skills.
Contact this candidate