JOSEPH FLETCHER

acyrn8@r.postjobfree.com

469-***-****

OBJECTIVE

Seeking an Entry Level Position that will further develop my skills as a good team player in a Customer Service environment.

SKILLS

Excellent written and verbal communication skills

Quick Learner

Proficient in Microsoft Office including Excel and PowerPoint

Strong phone contact handling skills and active listening.

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE/IDEALLY YOURS

May 2014-April 2016

Assisted with administrative duties such as answering the phone and scheduling appointments.

Followed up with all customers who were “no shows” in order to maximize sales opportunities.

Processed customers’ accounts and filed documents.

Took orders, determined charges, and oversee billing or payments.

EDUCATION

HIGH SCHOOL DIPLOMA/MAY 2013

Jean Cooper Private Institute, Dallas, Texas

VOLUNTEER EXPERIENCE OR LEADERSHIP

Toastmasters International, Member

Grand Prairie, Texas 75051

Lead teams and guide others in a supportive atmosphere.

Give speeches and receive feedback to enhance communication skills.