Project Manager

Mara Lynn, PMP

**** ********* **. ****, ************, FL 32256

********@***.*** / 720-***-****

Black Knight Financial Services (11/2014 – Present)

IT Project Manager III

-Manage the delivery of software releases and custom mortgage software solutions to financial institutions nationally

-Provide consulting services to clients for design solutions and software changes

-Prepare and deliver estimates for custom software development projects

-Serve as liaison between technical and non-technical teams to ensure all targets and requirements are met (including Client teams and Internal teams)

-Manage all phases of Software Development Life Cycle including: Requirements, Analysis, Design, Coding, Testing Deployment, and Maintenance for assigned clients

-Develop and track project plans based on schedule, budget, scope, and resources

-Build and maintain strong relationships with internal and external stakeholders

-Determine resource requirements and assign clear roles for team members

-Manage activities and tasks for project team members, other internal departments, client team members, and vendor/subcontractor organizations to meet project goals

-Ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope

-Monitor progress of software development including conducting meetings and providing technical and analytical support and direction

-Document, assess, evaluate, and mitigate all project risk with project team

-Conduct status meetings, stakeholder meetings, and technical / business reviews

Jones International University (10/2013 – 09/2014)

Project Manager

-Initiated, planned, executed, controlled, and closed major Academic projects

-Developed project plans and configuration for major IT projects

-Conducted presentations with stakeholders and project teams to discuss status, scheduling, issues, and risk mitigation for all projects

-Delegated tasks to Project Coordinators for website and published content changes and verified the work was done accurately

-Supervised two Project Coordinators including coaching, disciplining, training, and enforcing company policies

-Managed all activities associated with online and live graduation ceremonies

Arcata Associates (02/2008 – 10/2013)

Subcontractor to Lockheed Martin on NASA’s Orion Multi-Purpose Crew Vehicle

Project Manager- Risk Integration

-Managed projects from inception to completion within the ATLO (Assembly Test & Launch Operations) integrated team using Critical Path and Waterfall methodologies

-Planned and organized Engineering Design Reviews for Orion Flight Test Vehicles

-Lead collaboration efforts with the team to effectively manage risk

-Identified new risks and performed qualitative and quantitative analysis and mitigation in order to minimize the negative impact to the Orion Program

-Established, maintained, and reported weekly status on the overall integrated delivery plan for contractual document deliverables

-Created metrics showing project progress and status to be presented to NASA

-Managed budget, schedule and scope to ensure all commitments were achieved within agreed upon time, cost, and quality parameters

-Built consensus with customer teams to determine requirements for new processes and develop forms, flowcharts, checklists, and procedures as appropriate

-Established and implemented Corrective and Preventative Action Report Process for Procurement Quality Control, which resulted in an 88% increase in timely resolutions of supply-chain quality control issues

Chrysler Financial LLC (01/2007 – 10/2007)

Retail Credit Analyst

-Analyzed risk for lending approval on individual retail contracts

-Negotiated conditional approvals with car dealership managers

-Coordinated with dealership staff and management to develop objectives, strategies, and initiatives to increase profitability

-Built and presented reports to dealership Management in order to monitor goals and evaluate dealership performance

Education / Certifications / Technical Skills

-Bachelor of Science in Business Administration – University of Colorado (12/2006)

-Project Management Professional Certification – Project Management Institute

-PMP Certificate Number 1404220 (04/2011)

-Lean Six Sigma Green Belt Certification – Quality America Inc. (04/2013)

-MS Office - Project, Word, Excel, Access, Outlook, Power Point, Visio, Team Foundation Server

-Total Quality Management, Statistical Process Control, Just in Time

Awards

1.Salute a Knight Award from BKFS Client Services - 7/20/2016

For demonstrating a true team player attitude

2.Salute a Knight Award from BKFS Client Services - 3/29/2016

For being knowledgeable and dedicated to excellence

3.Salute a Knight Award from BKFS Development - 12/21/2015

For teamwork and providing excellent support for new Project Managers

4.On the Spot Award from BKFS Client Services - 11/11/15

For hard work and attention to the many details in assisting the Client Services team

5.Volunteer of the Quarter- First Quarter 2014 from Advocates for Children - 02/11/14

For bringing remarkable insight and skill to the organization

6.Program Employee of the Year 2010 - Arcata Associates - 12/09/10

The head of the pack in terms of work product, performance, and customer service

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