Miguel Bernal
Mobile 915-***-****
e-mail: ******.******.******@*****.***
MAINTENANCE TECHNICIAN IN MICROCOMPUTERS AND ELECTRONICS CONTROL SYSTEMS
Skills
Leadership.
Team Working.
Strong work ethic
Strong bias for action.
Problem-solving skill
Manage multiple tasks
Communication written and oral.
Ability to plan, organize and prioritize work
Qualifications
Fluent in Spanish
ILS, DME, RADAR, VOR
NexTest
5S s
ESD
GSM, GPRS, EDGE
VTC
HI POT
Lotus Notes QSI
Professional Experience
UTCJ
Education
2012 -
English Teacher
Develop and present comprehensive lesson plans.
Utilized various teaching strategies, which encouraged with student participation.
Share knowledge into students working under the competences model.
Publicidad para Hacer Amigos
Promotional Items
2012 - 2012
Operations Manager
Administration of the promotional items inventory.
In charge of the design and printing areas.
Credit administration, collection and billing.
Foxconn
Dish Network Satellite Receivers / Motorola Mobile Phones
2007- 2012
Test System Technician
Sets-up new equipment, ensures its satisfactory operation, and instructs others to use the new equipment properly.
Execute preventive maintenance schedules, inspections and repairs to minimize down time.
Writes documentation for the operation of new or existing tests procedures.
Supply advanced technical direction and leadership to the technician team.
Set up test equipment for transmission and receiving data in GSM850, GSM900, and GSM1800, GSM1900 networks, GPRS, EDGE and Bluetooth technology.
Perform functional analysis and technical designs for automatic testing an product reliability
Floor support in the programming software area for different carries (Telcel, Telefonica, Comcel, AT&T).
Teleperformance
2006- 2007
Customer Service Representative
Team Leader.
Handle inbound calls in order to provide information to cardholders about their prepaid cards.
Handle inbound calls (English and French Language) about gift cards from different stores.
Fiesta Inn Hotel
Manager on Duty
2004- 2006
Manager on duty.
Verify and fix transactions made on the hotel and restaurant.
Elaborate sales reports for sales and general management departments.
Credit administration, collection and billing.
SENEAM
Internships
2003- 2004
Services Technician
Keep within international regulations in function the radar systems, instrument landing systems (ILS), radio beacons very high frequency omnidirectional (VOR), Distance Measurement Equipment (DME) in order to ensure safety and continuity of aviation operations.
Broadcast lines verification (FREQUENTIS).
Elaborate reports and follows up of maintenance.
Set up air navigation equipment for DGAC and SCT inspections.