David Russell, acyrfg@r.postjobfree.com

PMP

865-***-****

Quality Director

https://www.linkedin.com/in/david-russell-

Knoxville, Tennessee 4539b16a

Summary

A passionate Quality Leader with a unique balance of personal and technical skills. A proven record of positive

outcomes utilizing Project Management and Lean Six Sigma disciplines with a comprehensive background in

manufacturing, project, and engineering fields. Enthusiastic change agent able to strategically drive a continuous

improvement culture by applying excellent communication, problem solving skills through servant leadership.

Work Experience

General Electric/Alstom Power Knoxville TN Quality Director 201*-****-****-

Present

Senior Management role responsible for providing positive customer outcomes through Continuous

Improvement, QA/QC, EHS, and Supplier Quality team leadership in GE's Knoxville location.

Set strategy and manage progress in successfully meeting the GE corporate blueprint objectives and drive

brand culture through overall dashboard/scorecard and strategic metrics.

Led Lean Value Stream Process Mapping Project with Minitab data analysis and Visio mapping on all

Execution/Design processes (200+) leading to a 22% cost reduction across new projects.

Utilized DMAIC model to lead product cost reductions, Continuous improvement projects, and NCR root

cause analysis leading to effective corrective/preventive action identification and implementation.

Captured Voice of Customer through heavy customer engagement of key contacts which resulted in

successful outcomes in sales, and increased project satisfaction rates.

Conducted PFMEAs on new product lines with control plans to monitor/control COPQ impacts.

Project/Proposal Manager 2011 2013

Developed project risk, budget, and schedule requirements in conjunction with customer requirements to

successfully provide formal bid submittals to major power customers for $50MM to $250MM.

Managed multiple projects meeting or exceeding MS Project schedule, budget, and outcome

metrics by translating customer requirements into detailed engineering proposals.

Maintained/Streamlined pricing model in Oracle Crystal Ball to provide confidence levels for pricing

submissions and reducing processing time while balancing constraints and assumption impacts.

Trained tendering group in Lean discipline and coached process improvement initiatives utilizing the

Lean discipline in tendering processes.

Sustained Excellent Customer satisfaction rating as a project manager in internal and external 360

evaluations.

Quality Director- Carbon Capture 2010-2011, Baden, Switzerland

Established Quality Management System and key objectives/KPIs in new business segment for one year short term

assignment.

Identified and implemented quality initiatives across global quality function to bring about reduced non-

conformances and cost of poor quality.

Managed and Developed QEHS personnel across Global Carbon Capture Systems (CCS) business providing

alignment and sustainability across the organization via group facilitation techniques.

Implemented Continuous Improvement processes across global CCS locations including root cause analysis

and corrective/preventive actions.

Developed and implemented Lessons Learned process allowing for capture, assessment and closure of

lessons learned and provide trending analysis to the CCS organization.

Integrated QEHS system within the Info Systems tool to easily manage and control workflow and

documentation as it pertained to procedures and processes for the global function.

Process Improvement Leader 2007 2010

Served as Black Belt Leader working with cross departmental business processes.

Change Agent for SAP implementation including risk/mitigation activities & FMEA analysis.

Trained and mentored Green belts through process improvement projects with positive outcomes.

Led large DMAIC/8D cross functional improvement projects including global and multi-business scoped

activities. Assisted other locations in parachute black belt initiatives.

Conducted internal/external ISO audits as a certified auditor leading to no non-conformances from ongoing

ISO registrars audits.

Performed statistical analysis for product/project processes using Minitab to provide decision making trend

data to the senior management team.

Taught Six Sigma, Root Cause Analysis, Audit, and Lean training providing multiple green belts with the

ability to work on interdepartmental continuous improvement projects.

Other Related Experience, Knoxville, TN, Rock-Tenn Company (West Rock)

Progressed through Customer Service/QEHS Mgr/Black Belt/Dept.Mgr/ Roles within mfg company.

Directed a department of forty as a manager increasing efficiency and effectiveness in mfg by applying

Kaizen, 5s, visual mgmt. techniques, and improved workflows.

Served as Senior Team Lead providing liaison between local and corporate strategy, setting quality and

EHS targets and KPIs, i.e.Reducing injury rate to 0 with improved safety awareness & initiatives.

Implemented and maintained ISO 9001:2000 Quality System providing formal, consistent overall quality

system compliance for the plant including measuring test equipment with MSA.

Trained personnel for all aspects of quality including team concepts, Six Sigma tools methodology

statistical techniques, auditing, and problem solving expertise enabling over 20 quality teams to work on

continuous improvement projects within the organization

Maintained heavy customer interaction through corrective action implementation and mutual quality

improvement teams providing successful outcomes for the company and the customer.

Headed major Black Belt Lean inventory control project with GE on order forecasting/patterns resulting in

$250k savings in min/max balancing as well as process capability improvements (cp,cpk)

Directed Six Sigma project in finishing department that resulted in 50% product cost reduction.

Improved process flows on manufacturing lines using Process Mapping and DOE tools which led to

reduced nonconformities, lower costs, and increased production.

Education

Bachelor of Science in Management, Tusculum College, Greeneville, Tennessee

Associates in Accounting, Pellissippi State, Knoxville, Tennessee

Additional Statistical coursework, University of Tennessee

Certifications/Training

Lean Six Sigma Black Belt - George Group

Lean for Administrative Processes - University of Tennessee

Project Management Professional (PMP) certified PMI

Certified Quality Engineer & Certified Quality Auditor - ASQ

Certified Manager - ICPM

Lead Auditor-RAB

2 time Examiner TNCPE/Malcolm Baldrige Criteria (Best Practices- Health Care)

ISO 9001:2008, ISO 14001, & OHSAS 18001 trained LRQA

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