Catina Brown

****SW **st PL Apt C Gainesville FL 32607

561-***-****

acyrbu@r.postjobfree.com

MV Transportation 2/2016-present

Dispatcher

provided customer service inbound/ outbound calls to passengers

assist drivers with time management to ensure clients was on time

maintain a daily log of all route activities

monitor all riders on the road

New Horizons Computer Learning Center 11/2015-2/2016

Educational Consultant

Call center/ outbound calls

Market IT training to prospective clients

City Lien Search 9/2013-12/2013

Estoppel Processor

Research property for title companies

Verified all claims and liens on property

Gathered all collection/judgments on property

Verified any homeowners or property owners associations

Verified property owner and taxes

Veranda Club 6/2011-5/2013

Admin Receptionist

Receptionist duties including answering phones and light data entry.

Boulevard Manor Nursing & Rehab Center 7/2002 - 6/2010

Staffing Coordinator

Maintain accurate staffing for nursing center

Keep daily logs for monthly reports

Scheduled all vacations request in timely matter

Intake of all call-offs for nursing staff

Work with Human Resource Director to ensure that the ratio of patient to staff was within guidelines for the state

Business Office Assistant, Customer Service Representative

Collecting co-pays and coinsurance (current in-house)

Insurance verification and authorizations

Managing residents funds (RFMS)

Petty Cash- managing and balancing on daily basis

Posting therapy charges to residents account for monthly billing

Admissions Coordinator Assistant/ Customer Service Representative

Knowledgeable in admission policies and procedures

Completing resident sign-in paper work

Keeping updated referral logs for monthly reports

Following up with case managers at hospital and/or family for future admits

Ordering all supplies for the facility (DSSI)

Computer friendly- Word, Excel, Windows and etc.

Medical Records Clerk

Maintaining accurate patient files, following state guidelines for organization of patient files

Maintaining and ordering forms for patient charts

Data entry of IDC-9 codes for correct diagnosis on face sheet

Mail out letters to doctors for updates on visitation needed for Medicare and Medicaid guidelines

Assisted with the enrollment of health benefits

Assisted with Life Insurance and 401K process

Assisted with the new hire paper work: applications, I-D, W4, criminal background

Heavy scanning, photo copying, faxing, filing

Put together new employee packets

Assist with the orientation process/procedures

Receptionist

Multiple phone lines (40)

Screen all calls for Administrator

Schedule appointments

Assisted with transportation for residents

Assisted with Admissions

Assisted with Resident Trust Fund for resident needing money

Faxing, data entry

Assisted with the application process

Ordered all office supplies

Education

Spanish River Community High School

PIC Academy- Certified Clerk Typist

South Tech Academy- AA Accounting

References Available Upon Request

Contact this candidate