Administrative Assistant Office

LISA K. NEAL

**** *. *** ****, *********, OK ****5 C: 405-***-**** ***********@*****.***

Professional Profile

Dedicated and dependable office assistant with 2 years experience in MS Word, Excel, andOutlook. Answering multi-line phones, taking messages, and transferring to appropriatedepartment. Greeting customers/clients either in person, or on the phone withprofessionalism. Experience in taking minutes, setting appointments, and oral or writtencorrespondence. Organized and resourceful with a strong work ethic, and ability to learnconcepts quickly.

Skills

Microsoft Office ResourcefulExcel spreadsheets Dedicated team playerTelephone Etiquette Strong interpersonal skillsMeticulous attention to detail Understands grammarTime management EmailProfessional and mature Motivated

Personal Attributes

DependableGreat Organizational SkillsPublic Relations; Great People SkillsCreativity Great Telephone Etiquette Honest Good Work Ethic Eager & Willing to LearnTechnical Competency

Work History

Administrative Assistant Jun 2016 to Jan 2017Eagle Lake Trucking Inc. Oklahoma City, Oklahoma

Maintained the front desk and reception area in a neat and organized fashion.Organized files, developed spreadsheets, faxed reports and scanned documents.Managed the day-to-day calendar for the company's senior director.Ran errands to the bank, post office, ect. Answered phone calls in a professional manner.Dispersed incoming mail to correct recipients throughout the office.

Life Enrichment Director Jun 2015 to Jun 2016Village At Oakwood Oklahoma City, Oklahoma

Qualified Life Enrichment Director/Social Services Director. Achieved departmental goals and objectives by instituting new processes and standardsfor resident care.Created and maintained all calendars and monthly activities for residents.Created and maintained the monthly Newsletter.Scheduled monthly entertainment for Residents.Frequently commended for maintaining safety, respect and dignity of residents.Maintained all confidential personnel files, licensing and CPR compliance records.Escorted residents to doctors appointments.Escorted residents on errands.Taught weekly crafts to the residents.Certified to teach Tai Chi. Assigned daily duties to Life Enrichment Assistant.Managed and over seen all paperwork done by Assistant.Collaborated with other administrative team members, human resources, and financedepartment on special projects and events.Gave Performance Reviews to Assistant.

Dietary Aide May 2009 to May 2015Stroud Health Care Center Stroud, Oklahoma

Collaborated extensively with interdisciplinary care team to meet nutritional needs ofeach resident.Reviewed records and assessed nutritional condition of at-risk residents, including thosewith unplanned weight changes.Established healthful and therapeutic meal plans and menus.Developed and oversaw preparation of specialized diets.Charted daily on each resident on their intake of meals.Interacted with residents to find out their needs and wants.Help come up with creative ideas for new activities.Openly exchanged ideas and materials with coworkers.

Administrative Assistant Sep 2005 to Feb 2006Western Marketing Inc Stroud, Oklahoma

Maintained front desk and reception area in a neat and organized fashion. Made copies, sent faxes, and handled all incoming and outgoing correspondence.Put orders from customers into computer to go out for delivery.Dispersed incoming mail to correct recipients throughout office.Maintained electronic and paper files.Managed receptionist area, including greeting visitors and responding to telephone andin-person requests for information.

Administrative Assistant Jan 2005 to Sep 2005Metallic Industries Stroud, Oklahoma

Managed the receptionist area, including greeting visitors and responding to telephoneand in-person requests for information. Designed electronic file systems and maintained electronic and paper files.Maintained front desk and reception area in a neat, and organized fashion.Dispersed incoming mail to correct recipients throughout office. Made copies, sent faxes and handled all incoming and outgoing correspondence.

Managed daily office operations and maintenance of equipment.Served as central point of contact for all outside vendors needing to gain access to thebuilding.

Education and Training

High School DiplomaMemorial High School Tulsa, Oklahoma

CertificationMetro Tech Oklahoma City, OklahomaActivity Director/Social Services Director

American Red CrossAdult First Aid/CPR/AED Exp. 9-10-2017

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