Sales High School

CURRICULUM VITAE

OF

EMMAH NGWANATHEKO MOGASHOA

CONTACT DETAILS

Residential Address : Block 119, House No. 25-22nd Avenue

Alexandra, Johannesburg

2090

Cell Number : 071-***-****/ 071-***-****

Email Address : **************@*****.***

PERSONAL DETAILS

Surname : Mogashoa

Name : Emmah Ngwanatheko

Date of Birth : 1990/05/13

I,D Number : 900-***-**** 086

Nationality : South African

Gender : Female

Home Language : Sepedi

Other Languages : English & IsiZulu

Criminal Record : None

EDUCATIONAL QUALIFICATIONS

Name of High School : Mokotli Ntlakane High School

Highest Grade Passed : Grade 12

Subjects Passed :

Sepedi

English

Mathematical Literacy

Economics

Life Orientation

Business Studies

TERTIARY QUALIFICATIONS

Institution : Bathopele Media & Communications

Course : Certificate of Computer Practice

Year : 2010

Subjects :

Basic IT Concepts

Managing Files & Folders

Microsoft Excel 2007 Level 1&2

Microsoft Word 2007 Level 1& 2

Power Point 2007

Internet & Email

Institution : Ezulwini Staffing Services

Course : Call Centre Certificate

Year : April 2016

Subjects :

INBOUND TRAINING

Telephone Etiquette

Communications Skills

Inbound Call Management

Basic & Advanced Customer Services

OUTBOUND TRAINING

Sales Training

Cross Selling & Up Selling

Debt Collection

Negotiation & Assertiveness Skills

Questioning & Listening Skills

EMPLOYMENT HISTORY

Company Name : Pep Stores

Position : Shop Assistant & Cashier (Moratiwa Complex)

Year : 2013

Duties :

Assisting Customers

Merchandising

Reason for Leaving : Transfer

Company : Pep Stores

Position : Cashier & Shop Assistant (Balfour Park Mall)

Duration : 2014 to 2015 December

Duties :

Assisting Customers

Doing changes & Refunds

Hanging Stock

Reporting damages to the supervisor

Stock taking

Reason for Leaving : To further my studies

Company Name : Inprofit Solutions (Midrand)

Position : Call Centre Agent

Year : 2016 ( 3 week experience in Insurance Sales)

Reason for Leaving : Greener Pastures

REFERENCES

Company Name : Pep Stores

Contact Person : Martha Maloba

Position : Manager

Contact Number : 074-***-****/ (013-***-****

Company Name : Pep Stores

Contact Person : Conny Borotho

Position : Supervisor

Contact Number : (011-***-**** / 083-***-****

Company Name : Inprofit Solution

Contact Person : Ashwell

Contact Number : 060-***-****

Contact this candidate