Office Manager
Resume:
NANCY L. KUHNLE *** Gernhart Avenue
Mishawaka, IN 46544
Cell: 574-***-****
*****.********@*******.***
SUMMARY OF QUALIFICATIONS
Responsible and motivated team player with exceptional organizational skills. Competent communicator with an enthusiastic and professional presentation. High level of integrity; accustomed to being entrusted with confidential information. Skills include accurate typing of 75 wpm, proficient in Microsoft Word, Excel, Outlook and employer specific data base programs.
Education:
Lake Michigan College, Benton Harbor, MI (23 credit hours)
Bethel College, Mishawaka, IN (41 credit hours)
EXPERIENCE
Support Service Assistant October 2015 – January 2017
Beacon Health System Elkhart, IN
Michiana Linen Services
Compose and process correspondence for Director, Operations Manager and Floor Supervisor. Sort, read and annotate incoming daily mail. Receive and assist all vendors, visitors, employees and telephone callers. Arrange, schedule and inform calendar appointments/meetings. Create/maintain work and attendance schedules for all employees. Process bi-weekly payroll, monthly reports, meeting minutes and documents within requested deadlines. Organize department and project files. Continually operate and update linen management program, processing daily orders and daily driver’s routes. All purchases for the linen factory; working closely with Purchasing, Accounts Payable/Accounts Receivable and the vendor or contractor.
Coordinator II February 2015 – October 2015
Beacon Health System South Bend, IN
Community Health Enhancement
Provide administrative assistance by handling routine correspondence, daily mail, maintaining calendars, arranging meetings, conferences and appointments and making travel arrangements; also coordinating and monitoring the Director schedule. Operating a variety of standard office equipment, answering phones, acting as primary contact with vendors for maintenance/repairs as needed. Maintain department data base information, cost center spreadsheets, budget monitoring, credit card reconciliation, check requests, office supplies and inventory for administrative team.
Work on and coordinate special projects which may include material creation, collation, data collection and tracking. Manage organization and coordination of meetings, programs, presentations or other events occurring off-site.
Secretary III
Beacon Health System April 2012 - February 2015
Risk Management Dept. South Bend, IN
Typing correspondence, composing letters and memos, setting up and maintaining files and record keeping systems, greeting and directing visitors, answering telephone calls, preparing statistical reports for the Director of Risk Management. Data entry of all information pertaining to maintenance of reports within this department. Daily mail distribution. All check requests and billing for Risk Management. Responsible for ordering and maintaining all office supplies within this department. General administrative functions, departmental services and special projects.
Patient Access Representative April 2009 – April 2012
Beacon Health System South Bend, IN
Admit and register patients for services, this includes interviewing patients via telephone. Complete the pre-registration, registration, verification of benefits and pre-certification/documentation processes which involve communicating with patients and insurance companies. Collect applicable co-payments and deductibles and obtain insurance information from patient. Verify insurance benefits, post applicable co-payments and deductibles and perform daily cash balancing procedures. Obtain all required signatures on paperwork and perform clerical duties as necessary.
Secretary II October 2003 – December 2008
Elkhart County Sheriff’s Department Goshen, IN
Daily tasks include all incoming calls, typing, copying, faxing and filing for the Elkhart County Sheriff’s Department Patrol Division. Handling of the general public, the Patrol Division crime reporting website, working with other County Departments, the Elkhart County Prosecutor’s Office, the Public Defender’s Office, news media, private businesses and suppliers. Prepare weekly reports for county and city courts as well as monthly statistical reports for departmental distribution. Responsible for inventory and ordering of supplies for the Patrol Division. Review and process bi-weekly time sheets for all employees, overtime/comp time documentation and distribution of payroll. Responsible for scheduling and organizing travel arrangements.
Receptionist/Legal Secretary October 1993 – August 2003
Accounting Clerk Elkhart, IN
Baker & Daniels
Start-up of Elkhart office from conception, bringing in needed vendors, service people, equipment set-up, maintenance personnel, and co-ordination of daily office issues when office manager was off site. Re-organization of the Elkhart office law library.
Responsibilities included front desk management for legal staff, handling routine vendors inquiries, conference room scheduling and set up, attorney time entry, generation of billing letters, law library maintenance, and paper flow system involved with the filing of cases, extensive typing for corporate and litigation attorneys.
Responsibilities as accounting clerk include editing and generating proformas, finalization of bills, writing checks, trust account deposits, daily checks received, accounts receivable inquiries and duties. (South Bend Office)
References
Rita Hoskin, Operations Mgr. Karen Scheeringa
Michiana Linen Services Patient Representative
Beacon Health System Beacon Health System
Irene Avina, Floor Manager
Michiana Linen Services
Beacon Health System
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