Truck Parts/Service/Warehouse

JOHN ALLEN HAWTHORNE

**** **** ***** ******

MESA, AZ 85213

C: 480-***-****

OBJECTIVE: I am seeking a company where I can use my experience to help the company meet and surpass its goals.

MILITARY HISTORY:

1986-1990 AIR FORCE: SGT E4

MISSILE HANDLING TECH:

RESPONSIBILITIES: Placing and removing Downstages and War Heads on the Minute Man III. Home Station: F.E. Warren Air Force Base. Serving: Colorado, the Dakotas, Nebraska and Wyoming.

WORK HISTORY:

PTO SALES: 4/2005-7/2016 1646 E. University Drive Phoenix AZ 85032 Manager: Jeremy Pettigrew 602-***-****

Responsibilities: Heavy Duty Truck Parts: Sales, identifying part(s) needed by utilizing the VIN, Karmak and NAV Division software along with visual inspection of truck and part. Ordering inventory using various websites and manufactures. Created customer contacts, invoices and generated purchase orders using Karmak and NAV Division software. Generated quotes for repairs. Scheduled service appointments in house and service calls. Handled payments for parts and service. Handled 6-line phone system. Managed customer calls and complaints. Made sure customers’ needs were met.

Repaired PTO’s, Pumps and Manufactured Hydraulic holes and Ubolts using impact guns, presses, special crimping machines, cut off saws and Vic Rac Machine.

Used UPS and Fedex shipping software to ship orders. Unloaded trucks, received inventory in computer, Inventory of warehouse and stocking orders. Computer Skills: Excel, Outlook, Karmak, NAV Division. Machine Skills: Forklift and CDL (expired). Lombofoot/Compactor. Water Truck. D9 Dozer. Front End Loader. Back Hoe. 50 Ton Overhead Crane. Cutting/Welding

(Tig and Arch) experience (not Certified)

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