Administrative Assistant Microsoft Office
Resume:
Susan M. Dahl
Stronghurst, IL 61480
*******@*****.***
Education:
Certified Mediator, Sovern Mediation Training, Cedar Rapids, IA - 2011
Graduated with honors -AA (GPA 3.85) from Southeastern Community College in Criminal
Justice, Social Psychology/Conflict Resolution, W Burlington, Iowa - May, 2010
Successfully completed Introductory and Advanced Electronics Courses from Southeastern
Community College, West Burlington, Iowa – 1989
Successfully completed TCS (Total Customer Satisfaction) Quality Improvement Course from
Motorola, Inc., Mt Pleasant Iowa – 1990
Graduated from Burlington Community High School, Basic courses, Psychology, and Sociology,
Burlington, Iowa – 1986
OSHA 10, Safety Training at Current Position at Iowa Fertilizer Plant
Training in Microsoft Office and Lynx Software for Vinyl cutting.
Employment:
McAninch Construction Corporation, April 14, 2014 – Present
Administrative Assistant
Duties – Reception duties (phones, fax, computer, etc.), prepare documents/blueprints (Stanley & AquaTech), concrete and sand billing, accounts payable/receivable, preparing Daily Foreman Reports, HR Responsibilities, Assist with Contracts/Change Orders, Daily Field Orders, Conduct Safety Meetings, Daily Dig Permits, Turnover Packages
Shipley Contracting Corporation, April 15, 2010 – April 7, 2014
Administrative Assistant
Duties – Reception duties (phones, fax, computer, etc.), Timberline Software for concrete, sand, and asphalt
billing, accounts payable/receivable, preparing Bid Bonds and Contracts
Midland Mediation, LLC, Owner/Certified Mediator, March 2011 – Present
L & G Forestry, February 2005-August 2006
Administrative Assistant
Duties – Reception duties, mass mailings using Microsoft Office and Publisher programs, drafting contracts
Golden Eagle Distributing, May 1997–October 2003
Administrative Assistant/Office Manager
Duties – Reconciled daily sales, daily deposits, inventory, sales reporting, employee training, computer
operations, assisted with personnel insurance matters, scheduled D.O.T and pre-employment physicals, drug
testing, and reception responsibilities
Burlington Area Family Practice Center, May 1994-May 1997
Administrative Assistant
Duties – Reception, answering and directing telephone calls, scheduling patient appointments by computer,
accounts receivable, medical records, miscellaneous filing, close communication with administration,
physicians, and nursing personnel
Burlington Medical Center, June 1992-May 1994
Radiology Assistant
Duties – Transported inpatients for exams, reception responsibilities, answered and directed telephone calls,
typed reports for Radiologist on computer, scheduled and gave patient instructions for CT and MRI exams,
assisted Radiologists during exams, close communication with administrators, physicians, technicians and
patients
Personal Attributes:
Reliable, motivated individual capable of following directions and completing projects with little or
no supervision and work well with others, good interpersonal communication, quick study, and have
the ability to learn new skills as they arise. I have also owned and operated my own cleaning business
from 1985 to 2015.
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