Jeff Crane

940-***-**** (C)

acyqqn@r.postjobfree.com

Employment History

CRANE CONSULTING Denton, TX

Loss Control and Risk Management

April 2016 - Present

OAKSHIRE RISK MANAGEMENT / WILKINSON ASSET MGMT. Yakima, WA

Risk Manager/Director of Insurance

September 2012-April 2016

Supervisor--Kevin Grooms 614-***-****

CRANE CONSULTING Denton, TX

Loss Control and Risk Management

July 2010 - September 2012

GOOD NEIGHBOR CARE CENTERS Eugene, OR

Quality Assurance Director

November 2007- July 2010

SupervisorDon Rath 813-***-****

OMNISURE CONSULTING GROUP, INC Austin, TX

Loss Control Consultant

October 2001-November 2007

SupervisorMichelle Foster 512-***-****

PIERCE MANAGEMENT Kernersville, NC

Regional Director of Operations / Executive Director

July 1989- September 2001

Risk Manager/Director of Insurance

Executive team member responsible for the quality of services given to residents in Assisted

Living communities: motivating executive directors, regional directors, and corporate staff to

work together as a team. Responsible for investigating all work-related employee accidents,

illnesses, and injuries. Performed on-site risk management reviews of all managed properties.

Placed company on a Worker's Compensation Retro insurance plan saving an initial $1,000,000

in premium

Implemented Safety Program resulting in an average of $150,000 in Worker's Compensation

premium refunds per year

Implemented Worker's Compensation Program that resulted in an immediate and ongoing 75%

savings annually in employee paid medical cost

Implemented a Continuous Quality Improvement/Performance Improvement Program (CQI)

and created audit/grading tools which resulted in improved quality of life for residents, improved

quality of safety for employees, and reduced litigation risk for entire operation

Implemented Risk Management Tools used for auditing and compliance with company rules

and state and federal regulations

Implemented systems and led efforts to establish company wide OSHA compliance resulting in

no monetary fines during tenure with company

Quality Assurance Director

Executive team member responsible for the quality of services given to residents in 55 Assisted

Living communities: motivating executive directors, regional directors, and corporate staff to

work together as a team. Responsible for the site inspection audits performed by regional

personnel, state surveyors, and health inspectors: tracking and trending all resident

incidents/accidents. Responsible for investigating all work-related employee accidents, illnesses,

and injuries. Performed on-site risk management reviews of all potential new property

acquisitions.

Implemented a Corporate Safety Committee

Coordinated Safety Programs in each of the 55 Assisted Living communities

Implemented a Quality Improvement Program

Implemented a Risk Management Tool used for auditing and compliance

Implemented a Hotline for employees, family, and resident concerns

Led efforts to reduce workers compensation claims over 30%

Led a corporate team to create and implement policies and procedures for 55 Assisted Living

communities

Developed and implemented complex audit tools to ensure full compliance with company

requirements and state and federal regulations

Developed a complex analysis spread sheet to track and trend incidents, surveys, and

inspections in 55 Assisted Living communities

Conducted group meetings and training for field management and corporate staff

Loss Control Consultant--I performed on-site visits; auditing a community and advising and

coaching those involved in direct management of Assisted Living communities in best practice

standards and state and federal compliance issues to help reduce risk.

Regional Director of Operations / Executive Director--As a Regional, I was responsible for

the general management and oversight of three Assisted Living Communities. As an Executive

Director, I successfully managed several Assisted Living communities which housed from 60-

126 residents and involved oversight of 20-60 employees across nursing, housekeeping, dietary,

maintenance, and office departments.

Education

NASHVILLE THEOLOGICAL SEMINARY Nashville, NC

Masters Degree in Theology

Current Community Involvement

Certified Ombudsman for Denton County

Alzheimer's Association- Denton County Advisory Committee

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