customer services, microsoft office, excel, powerpoint

PERSONNEL INFORMATION

D.O.B : ** December **** Marital Status : Single

Citizen : Malaysian Height / Weight : 162 cm / 77 kg

Gender : Female Computer Literacy : Microsoft Office - Word, Excel, P.Point

CAREER OBJECTIVE

PURPOSE:

My career objectives are twofold. It is my goal to deliver my duties to the fullest satisfaction of all members of the company, using my skills with customer service. Finally, as my long term objective, I would like to continue working for the betterment of the company, taking on new responsibilities until I can serve as part of the management.

STRENGTH:

Able to serve a full sense of responsibility, dedicated, disciplined and ready to accept criticism.

EDUCATION BACKGROUND

Name Of Institution

: Institut Perhotelan & Pelancongan Negeri Sembilan (K14044)

Course

: Guest Service Operation

Year (duration)

: Jan - December 2016

Achievement

: Sijil Kemahiran Malaysia (SKM) Level 3

Name Of Institution

:Sekolah Menengah Kebangsaan Dato’ Sheikh Ahmad

Year (duration)

: 2012 - 2014

Achievement

: Sijil Pelajaran Malaysia (SPM)

Year (duration)

: 2010 - 2012

Achievement

:Penilaian Menengah Rendah (PMR)

LANGUAGE PROFIENCY

Speak Writing

Malay Good Good

English Moderate Moderate

WORKING EXPERIENCE

Company :

Duration

: May 2015 – Nov 2015

7 Eleven Malaysia, Chembong

Position

: Store Associate

REFERENCES

Name : Pn Siti Norshuhada bt Mohd Sharif Name : Cik Siti Nur Nabila Bt Rosman

No Tel : 017 – 7102562 No. Tel : 012-***-****

Postion : Training Manager Position : Head Of Department GSO

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