Hospitals Chief Operating Officer, Resume

CURRICULAM-VITAE

Mobile : +91-995*******/807-***-****

J.Karunakar E-mail:*********.*****@*****.***

Objective:

To reach the top position in any organization with my dedication and hard work which will be used for achieving the goals/objectives of the organization.

Profile:

A Post Graduate in Accounting Stream having more overall 11+ Years experience in the areas of Operations - Administration, Marketing & Media

Academic Credentials:

Qualification

University

Year of Passing

Class

SSC

RSR High school Nellore

1993

First

B,com

Andhra University Visakhapatnam

1996-1999

First

M,com

Andhra University Visakhapatnam

2000-2002

First

Software Exposure:

Office ware : PGDCA, SQL

Accounting Packages : Tally 9.0, Wings

Internal software : Suvarna, Karishma and Shivam software (Billing, Accounts, HR,Pharmacy and Lab)

Total Overall Experience in Operations-Administration. 11+ years.

First Experience: 3 years

Company : Sigma Hospital. Designation : In-Charge-Operations. Department : Operations - Administration Duration : May 2004 to Jun 2007

Second Experience: 3+ years

Company : Image Hospitals Designation : Manager-Operations. Department : Operations - Administration Duration : Aug 2007 to Sep 2011

Third Experience: 2 years

Company : JVP Super Specialty Hospitals Pvt Ltd. Designation : Chief Administrative Officer. Department : Operations, Administration & Marketing Duration : Sep 2011 to July 2013

Present Experience: 3+ years

Company : Neoretina Eyecare Institute. Designation : Chief Operating Officer. Department : Operations, Administration & B.D Duration : Aug 2013 to Till

Highlight of Experience Providing health care administrating services in hospitals utilizing all my skills. I am Competent to handle a staff with strong skills to resolve all conflicts within in the staff and high motivating skills with a complete knowledge about the field of a hospital. Provided training to the juniors. And also coordinated with the suppliers and Doctors and maintained good relations with them. I am able to lead and supervise the performance of the hospital staff and at the same time develop new strategies to improve performance standards. I was praised for my performance as ahead of a separate department.

JOB PROFILE

Professional Experience

Allocate concerned doctors for required services, Understanding the patient requirements.

Identifying and addressing deviations and its relevant causes

Responsible for Turnover and Profits of the Unit.

P&L Management / Improvement Budgeting / Cost Controls Strategic Planning & Growth.

Time to time Hospital New licenses and renewals, insurances & govt-companies new empanelments & renewals.

Monitoring costs to keep them at an optimum level Responsible for Business Development.

Developing business development strategies by estimating, forecasting and anticipating market requirements, trends and variances, aligning monetary resources, developing action plans, measuring and analyzing results and initiating corrective actions

New Business Development companies insurances cash doctors meet & Branding.

Company’s new empanelment’s print & electronic media advertising development.

Improvement hospital revenue as par marketing strategy with team, conducting CME programs Clinics, Rmp’s, Pmp’s, and Practitioner doctors, local and urban and rural areas.

Implementation of policies and standard operating processes for obtaining various quality certifications.

Hr department also maintain like an all department duty rosters, incident of staff salary and O.T payment Staff Performance Improvement Management & Training.

Marketing department and recover department maintenance of market campus also.

Receiving patients at front office, providing right information to the patients about the Hospitals services.

The Operations Administrator represents the Managing Director with on-site operational leadership on a 24-hour basis (including weekends and holidays).The Operations Administrator must act independently to provide crisis management, interpret policy, make timely decisions that directly impact patient care, ensure timely and effective communication and collaboration among departments, and provide operational oversight throughout the Hospital.

Oversaw the availability of extras staff members for emergency.

Ensured the availability of the health care facilities to the emergencies room of the hospital.

Coordinated with the senior staff of the hospital and also with suppliers.

Coordinate operations and personnel activities to meet Departmental, Hospital and Health System objectives related to the provision of services within designated areas.

Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities.

Oversee patient care flow while redirecting and allocating resources. Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.

Investigate patient / visitor concerns and implements appropriate courses of action.

Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.

Intervene and problem solves for inter-/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.

Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues. *Communicate pertinent information.

(Verbal and/or electronic) in a timely manner to hospital administration and department

Leadership.

Document pertinent information, actions and decisions and communicates to appropriate leadership.

Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.

Support clinical, operational and facility services throughout the entire Hospital on a 24-hour basis. Standard collaborate with clinical and support staff to foster delivery of quality care.

Coordinate triage activities, as needed, through communication with the Emergency Department, Bed Control and Chief Medical Officer.

Assist staff in identifying clinical experts for specific patient population concerns.

Assist Patient Access Services in coordinating patient placement. *Maintain visibility with hospital staff through rounds.

Assist in evaluating and reassigning staff during crisis situations.

Participate in NABH activities.

Standard Optimize resources to maintain facility operations.

Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed.

Function as on-site coordinator for internal/external disasters or other major events.

Personal Profile:

Name : J.Karunakar

Father name : J.SubbaRao

Date of Birth : 28-Jun-1976

Marital status : Married

Languages Known : English, Hindi, Telugu and Tamil

Present Address : Door No: 16-9-907, 5th Floor, Flat No.503, DNK Residency,

Beside - Dr.PrabhakarRao Clinic, Race Course Road. Old Malakpet, Hyderabad – 500036. Telangana.

PLACE:

DATE: SIGNATURE

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