Sales Training
Resume:
GERALD M. ROXAS
Palar Village, Pinagsama, Taguig, M. M.
email add- ***********@*****.***
QUALIFICATIONS PROFILE
highly motivated with exceptional skills and methodical approach to responsibilities.
with ability to handle multiple demands simultaneously.
highly flexible and adaptable to changing organizational needs.
enthusiastic, committed, resourceful; can be counted on to get a job done.
able to pull together and manage all aspects of a complex project.
with leadership and exceptional interpersonal skill.
PROFESSIONAL EXPERIENCE
SHDC – SM DEVELOPMENT CORPORATION
SALES TRAINING IN-CHARGE
February 2012 – present
Training Leadership and Accountability
Act as the Training Administrator and Curriculum Developer
Management of Training - Foundation/Maintenance/Strategic (Sales Networks).
Formulation/implementation/evaluation of Training Programs and Policies.
Training Management
Creates a people and organizational development- based curriculum design that fits the training requirements.
Ensuring that TNA is performed in consideration to the method used, and an analysis is made in determining the training programs to be developed.
Creates the training program cycle schedules
Conceptualizes/Develops Training/Learning Tool, handouts, paraphernalia, audio visual materials.
Maintenance of Sales Training Portfolio for maintenance/re-calibration of different training programs.
Training Effectiveness and Follow-up
Performs control mechanisms on how to measure effectiveness.
Checks the development of participants or the group in consideration to the type of training conducted.
Ensures that physical evidences can be provided at the end of the project. Here includes tracker reports, policies standardized or even systems implemented.
Identifies the ROI / effectiveness of the training.
Operational Efficiency/Administrative/Marketing Linkages
Reviews all activities performed in comparison to key result areas.
Studies, imposes, analyzes, and standardize systems and policies for improvement.
Devices training strategies as back-up plans.
Conceptualization of other non-training functions such as of marketing related activities (sales rallies, awarding, campaigns, market scanning).
EXTRAORDINARY DEVELOPMENT CORPORATION
TRAINING IN-CHARGE
2005 – January 2011
Leadership and Accountability (Responsibilities as Training OIC)
Performs tactical planning in achieving departmental targets in alignment to the company’s strategic plans and objectives.
Considers the impact of plans on either quality improvement, effectiveness and standard issues.
Organizes the resources needed in the preparation of plan implementation
Implements plans based on approved time schedule.
Creation of control mechanisms in monitoring the effectiveness of action plans.
Performs decision-making activities
Reviews all activities performed in comparison to divisional targets periodically.
Leadership and Accountability (Development of Subordinates)
Monitors consistencies, standards of performance based on the given plan.
Performs coaching of subordinates in relation to development plans.
Scores and reports subordinate’s performance and development.
Ensures that teamwork is maintained within the division.
Technical (Training Management) Leads the team in producing programs that are satisfactory to all levels and functions of the organization thru the ff functions;
Conducts and documents TNA, research and Performance Gap Analysis on the assigned area of responsibility (Hard and Soft Skills Trainings of the sales force).
Researches and recommends a complement of internal and external learning programs that align with the organizations business objectives and salesforce needs.
Designs, develops, recommends and conducts training programs based on both the organization's and the individual's TNA conducted.
Produces training materials for in-house courses.
Manages the delivery of training and development programs and devises training strategy for the organization.
Checks to ensure that statutory training requirements are met.
Amends and revises programs as necessary, in order to adapt to the changes that occur in a work environment. Keeps up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
BREAKDOWN OF TRAINING’s ESSENTIAL FUNCTIONS
Ensuring new-hire and ongoing intervention trainings are implemented for the different groups (30%)
Delivering Leadership Training and Management program (30%)
Evaluating trainee performance during and end of training (training reports) using available tools and for providing feedback to all departments regarding performance and improvement (15%)
Maintaining Training Database (5%)
Supporting the sales force on Special Projects (20%) Company Events, etc.
SANI NETWORK MARKETING (direct selling/networking)
MARKETING / TRAINING MANAGER
2003 - 2005
Marketing/Promotions
directly reports to the VP for Sales pertaining to conceptualization, implementation of sales programs and strategies to boost sales and dealership program.
handle motivational marketing activities such as grand assemblies, product launching, corporate presentations, etc.
manage Service Centers' account.
Trainings/People Development
train, supervise and develop training staff based on standards and efficiency.
train and develop sales and marketing group in view of the business with customer-focused orientation design and develop effective training program with optimal objective of dealership development.
Customer Service/Communications
establish and maintain internal/external business relationship through communications with management in terms of ways to meet overall expectations and concerns
VALUE CLUB, INC- affiliate of warren mfg. co. (direct selling/networking)
ADMIN / MARKETING OFFICER
July 1996 – January 2002
monitor periodic sales reports, research, product movement and inventory.
handle other marketing related activities such product orientation, recruitment and dealers assembly.
facilitate in-depth screening of incoming sales dealers in view of credit line facility.
SUN LIFE OF CANADA
ADMINISTRATIVE STAFF (general services department)
1995
handle basic administrative function (documentation/recording/filing)
CHINA BANKING CORPORATION
ADMINISTRATIVE STAFF (general services department)
1994
handle basic administrative function (documentation/recording/filing)
BANKARD
ADMINISTRATIVE STAFF(general services department)
1993
handle basic administrative function (documentation/recording/filing)
PHILAMPLANS, INC.
ADMINISTRATIVE STAFF((general services department)
1992
handle basic administrative function (documentation/recording/filing)
EDUCATION
1991 BS. IN AERONAUTICAL ENGINEERING PATS COLLEGE OF AERONAUTICS
Post Graduate Studies
2010-2011/2014 Professional Teaching Program National Teachers College
GOVERNMENTAL EXAMINATIONS TAKEN/PASSED
PRC REAL ESTATE BROKER EXAM (2016) REBL #27450 RATING 81%
CIVIL SERVICE EXAMINATION 1990(PROFESSIONAL) RATING 83.12%
NCEE (1986) RATING 98%
PERSONAL
computer literate (word, excel, powerpoint, coreldraw)
creative (graphic design, flyers, audio visual presentation)
knows how to drive (with own car)
RELATED TRAININGS and SEMINARS
2015-2016 CRESAR - COMPREHENSIVE REAL ESTATE SEMINAR & REVIEW FOR BROKERS EXAM (120 CREDIT HOURS)
NREA (NATIONAL REAL ESTATE ASSOCIATION, INC.)
7 HABITS OF HIGHLY EFFECTIVE PEOPLE
SM INVESTMENTS CORPORATION
COACHING FOR PERFORMANCE
SM INVESTMENTS CORPORATION
HANDLING CONFLICT IN THE WORKPLACE
SM INVESTMENTS CORPORATION
PROFESSIONAL IMAGE ENHANCEMENT
SM INVESTMENTS CORPORATION
WORK ATTITUDE AND VALUES ENHANCEMENT
SM INVESTMENTS CORPORATION
GET YOUR BUSINESS ON LINE IN AN HOUR
MAKE IT HAPPEN CONSULTING
APPRECIATION WORKSHOP ON ENTREPRENEURSHIP (AWE)
UNIVERSITY OF THE PHILIPPINES INSTITUTE FOR SMALL SCALE INDUSTRIES (UPISSI)
UNIVERSITY OF THE PHILIPPINES
4 DISCIPLINEs OF EXECUTION
EXTRAORDINARY DEVELOPMENT CORPORATION (Echo Seminar from CLCA - Ateneo)
KILLER SALES TACTICS
PORTER AND MILES
STRATEGIC MARKETING FOR NEW MARKETING SEGMENT
CHINESE FILIPINO BUSINESS CLUB, INC
ENNEAGRAM
DON BOSCO MAKATI
PROACTIVE CUSTOMER SERVICE
EXTRAORDINARY DEVELOPMENT CORPORATION (Echo Seminar from Guthrie Jensen)
DECISION MAKING SKILL
EXTRAORDINARY DEVELOPMENT CORPORATION (Echo Seminar from Core Consultants)
TIME AND TASK MANAGEMENT
EXTRAORDINARY DEVELOPMENT CORPORATION (Echo Seminar from Core Consultants)
SALES TRAINING TO ACHIEVE RESULTS
EXTRAORDINARY DEVELOPMENT CORPORATION
CREATIVE SELLING TECHNIQUES
PHILSTAR MARKETING AND DEVELOPMENT, INC
LEADERSHIP MANAGEMENT TRAINING
FIL MARKETING EXCHANGE
HOW TO BUILD AND SUSTAIN YOUR NETWORK MOMENTUM
SANI NETWORK MARKETING
STRATEGIC PLANNING (Understanding the External and Internal Enterprise)
SANI NETWORK MARKETING
LEADERSHIP MANAGEMENT AND DEVELOPMENT PROGRAM
SANI NETWORK MARKETING
IMPLEMENTING 5S IN YOUR WORKPLACE.
VALUE CLUB, INC
TRAIN THE TRAINERS PROGRAM
VALUE CLUB, INC.
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