Bernard A. Haen

**** *. ****** ******

Green Bay, WI 54301

920-***-****

acyqhl@r.postjobfree.com

OBJECTIVE

To obtain a Quality Assurance position utilizing my management skills, writing aptitude, creativity, data analysis acumen and knowledge of technical concepts to contribute to the long-term success of my employer.

EDUCATION

University of Wisconsin – Green Bay, Wisconsin

Teacher Certification program in High School Social Studies Lawrence University, Appleton, Wisconsin

Bachelor of Arts – Science

Six Sigma Training Blueprint Certified Forklift Qualified Job Boss UniPoint Microsoft Office

EMPLOYMENT HISTORY

VAL-FAB, Inc., Neenah, WI July, 2015-August, 2016

Quality Technician

Manage Quality Assurance functions and part measurement for ISO-certified fabrication shop primarily serving government suppliers such as General Dynamics, Oshkosh Truck Corporation, General Atomics and Marinette Marine. Company ceased operation, August, 2016.

Precision Machine, Inc., Algoma, WI April, 2014-May, 2015 Quality Technician

Record non-conforming part incidents and determine corrective actions in coordination with programmers, machine operators and plant management; study trends in production errors and assist in the development of procedures for continuous improvement; and standardize inspection specifications for ISO- certified machine shop specializing in Aerospace parts. Quality Department restructured under new manager

Algoma Hardwoods, Algoma, WI February, 2013-February, 2014 Quality Technician

Troubleshoot production errors, monitor and analyze trends in workflow defects, and determine response to customer complaints – including coordination of repair measures – for manufacturer of commercial wood doors. Downsized at obsolete plant following corporate takeover Parcus Medical, Sturgeon Bay, WI June, 2011-December, 2012 Quality Assistant

Write technical papers, handle regulatory matters, test product performance and investigate customer complaints and product malfunctions for ISO-certified manufacturer of medical implants and related instruments. Company moved out of state

Target Corporation, Sturgeon Bay, WI 2009-2011

Logistics Team Member

Coordinate product stocking and warehousing

United States Census, Door County, WI 2009-2010

Recruiting Assistant

Coordinate Census applicant test schedule for Door and Kewaunee counties

Administer Census applicant tests

Crew Leader Assistant

Train Census Enumerators for address canvassing portion of 2010 Census

Oversee, advise and evaluate team of twenty Enumerators during field work

Plan and manage address canvassing of Washington Island, Wisconsin Therma-Tron-X, Inc., Sturgeon Bay, WI 1994-2008

Marketing Services Coordinator

Marketing plan development, implementation and analysis for leading manufacturer of industrial finishing systems

Design, writing, production, placement and analysis of internet and print advertising

Production of collateral material including brochures, sell sheets and product manuals

Design and content of company newsletter and internet site

Business lead qualification, routing, response and documentation

Sales staff support: list generation, PowerPoint presentations, photography, etc.

Soliciting and writing of articles regarding Therma-Tron-X and Therma-Tron-X customers for industry publications

Writing technical papers and creation of PowerPoint presentations for use by Therma-Tron-X staff and customers at industry trade shows and conferences

Trade show and industry conference coordination

Representative on industry association Marketing, Operations and Seminar committees

ASSOCIATIONS

Door County Bowling Association

Media Director 2006-2014

President, 2005-2014

Secretary/Treasurer, 1989-2002

Positions have included writing a weekly bowling column for local newspaper. Frequent volunteerism, including United Way events. References, writing and presentation samples available upon request.

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