Quality Assurance Assistant
Resume:
Bernard A. Haen
Green Bay, WI 54301
************@*****.***
OBJECTIVE
To obtain a Quality Assurance position utilizing my management skills, writing aptitude, creativity, data analysis acumen and knowledge of technical concepts to contribute to the long-term success of my employer.
EDUCATION
University of Wisconsin – Green Bay, Wisconsin
Teacher Certification program in High School Social Studies Lawrence University, Appleton, Wisconsin
Bachelor of Arts – Science
Six Sigma Training Blueprint Certified Forklift Qualified Job Boss UniPoint Microsoft Office
EMPLOYMENT HISTORY
VAL-FAB, Inc., Neenah, WI July, 2015-August, 2016
Quality Technician
Manage Quality Assurance functions and part measurement for ISO-certified fabrication shop primarily serving government suppliers such as General Dynamics, Oshkosh Truck Corporation, General Atomics and Marinette Marine. Company ceased operation, August, 2016.
Precision Machine, Inc., Algoma, WI April, 2014-May, 2015 Quality Technician
Record non-conforming part incidents and determine corrective actions in coordination with programmers, machine operators and plant management; study trends in production errors and assist in the development of procedures for continuous improvement; and standardize inspection specifications for ISO- certified machine shop specializing in Aerospace parts. Quality Department restructured under new manager
Algoma Hardwoods, Algoma, WI February, 2013-February, 2014 Quality Technician
Troubleshoot production errors, monitor and analyze trends in workflow defects, and determine response to customer complaints – including coordination of repair measures – for manufacturer of commercial wood doors. Downsized at obsolete plant following corporate takeover Parcus Medical, Sturgeon Bay, WI June, 2011-December, 2012 Quality Assistant
Write technical papers, handle regulatory matters, test product performance and investigate customer complaints and product malfunctions for ISO-certified manufacturer of medical implants and related instruments. Company moved out of state
Target Corporation, Sturgeon Bay, WI 2009-2011
Logistics Team Member
Coordinate product stocking and warehousing
United States Census, Door County, WI 2009-2010
Recruiting Assistant
Coordinate Census applicant test schedule for Door and Kewaunee counties
Administer Census applicant tests
Crew Leader Assistant
Train Census Enumerators for address canvassing portion of 2010 Census
Oversee, advise and evaluate team of twenty Enumerators during field work
Plan and manage address canvassing of Washington Island, Wisconsin Therma-Tron-X, Inc., Sturgeon Bay, WI 1994-2008
Marketing Services Coordinator
Marketing plan development, implementation and analysis for leading manufacturer of industrial finishing systems
Design, writing, production, placement and analysis of internet and print advertising
Production of collateral material including brochures, sell sheets and product manuals
Design and content of company newsletter and internet site
Business lead qualification, routing, response and documentation
Sales staff support: list generation, PowerPoint presentations, photography, etc.
Soliciting and writing of articles regarding Therma-Tron-X and Therma-Tron-X customers for industry publications
Writing technical papers and creation of PowerPoint presentations for use by Therma-Tron-X staff and customers at industry trade shows and conferences
Trade show and industry conference coordination
Representative on industry association Marketing, Operations and Seminar committees
ASSOCIATIONS
Door County Bowling Association
Media Director 2006-2014
President, 2005-2014
Secretary/Treasurer, 1989-2002
Positions have included writing a weekly bowling column for local newspaper. Frequent volunteerism, including United Way events. References, writing and presentation samples available upon request.
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