Crystal Beza
Cell: 714-***-****
***********@*****.***
OBJECTIVE
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks
simultaneously and following through to achieve project goals. Energetic, motivated, and highly
organized and skilled at balancing the needs of clients in both personal and professional capacities.
Seeking a role of increased responsibility and authority.
SKILLS
Excel spreadsheets Advanced MS Office Suite knowledge
Meticulous attention to detail Schedule management
Self-directed Self-starter
Time management
ACCOMPLISHMENTS
Coordinated all department functions for team of 40 employees. Increased office organization by
developing more efficient filing system and customer database protocols. Successfully planned and
executed corporate meetings, lunches and special events for groups of 40 employees. Developed
and implemented company's first employee manual outlining all proper business procedures and
office policies.
EXPERIENCE
Assistant Manager, 01/2014 to 07/2015
Bondi Grill House Huntington Beach, California
Planned travel arrangements for executives and staff. Managed the day-to-day calendar for the
company's co-owners. Conducted daily pre-shift and weekly departmental meetings to ensure
organizational efficiency. Scheduled and directed staff in daily work assignments to maximize
productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service
standards were consistently met. Optimized profits by controlling food, beverage and labor costs on
a daily basis. Built sales forecasts and schedules to reflected desired productivity targets. Initiated
negotiations regarding vendor contracts and kept updated records of contracts. Carefully prepared
weekly payroll to keep up with projected revenue for the week. Communicated well and used
strong interpersonal skills to establish positive relationships with guests and employees. Managed
accounts payable, accounts receivable and payroll. Counseled and disciplined staff when necessary.
Designed electronic file systems and maintained electronic and paper files.Handled all media and
public relations inquiries. Posted open positions on company and social media websites. Organized
files, developed spreadsheets, faxed reports and scanned documents.
Office Technician, Legal Secretary, 04/2007 to 08/2014
Orange County, County Counsel Santa Ana, California
Managed the receptionist area, including greeting visitors and responding to telephone and
in-person requests for information. Served as central point of contact for all outside vendors
needing to gain access to the building. Planned meetings and prepared conference rooms. Made
copies, sent faxes and handled all incoming and outgoing correspondence. Mailed and arranged for
delivery of legal correspondence to clients, witnesses and court officials. Organized and maintained
law libraries, documents and case files. Photocopied all correspondence, documents and other
printed materials. Drafted and typed grammatically correct office memos. Maintained the master
calendar for client appointments and court appearances. Received and disbursed all incoming mail.
Assisted in maintaining department attorney personnel files with the utmost confidentiality. Opened
new client files and new matters in CMS. Coordinated and scheduled meetings and telephone
conferences. Recorded and monitored court appearance dates. Maintained office supplies by
checking stocks and placing orders. Processed summonses, subpoenas and complaints.
EDUCATION AND TRAINING
Bachelor of Arts: Business Admin, Decision Science, 2017
Cal State Fullerton Fullerton, California, USA
Coursework in Decision Science and Business Administration with a keen emphasis on excel and
spreadsheets. Expected graduation date December 2017.
Associate of Arts: Business Administration, 2014
Santa Ana College Santa Ana, California, USA