Test Cases Quality Assurance

Location:

Hyderabad, Telangana, India

Posted:

February 08, 2017

Contact this candidate

Resume:

Mary Jinugu

MOBILE: 469-***-**** EMAIL *********@*****.***

TECHNICAL SUMMARY

• Over 14 years of professional QA Automation and Manual experience with 6 years as QA Technical Lead.

• Trained on Scrum/Agile Methodology and Gherkin-Cucumber. Proficient in framing Test Conditions, writing Test Cases, Test Scripts and executing test sets using Gherkin.

• Expertise in handling Point of Sale projects. Experienced in tracking the inventory item by item. Handled Point of sale cash register projects. Expertise in mobile testing on Android and IOS on Device, Browser and Operating System Emulators. Tested the application on all browsers using different mobiles.

• Experience in using test management and defect tracking tools like HP Application Life Cycle Management(ALM), HP Mercury Quality Center (QC), Clear Quest, Clear View, Target Process, Jira, ICART, QREP, DOORS, Microsoft Visio Studio, Test Director 8.0, PVCS, and Bugzilla tracking tools.

• Administration experience with HP Application Life Cycle Management(ALM), and HP Quality Center(QC) in setting up projects, license and reports. 10 years of extensive experience with HP products in using for testing.

• Hands on experience with firewalls, routers, bridges, switches and gateway devices, appliances and software and experience with security issues in large scale networks. Widely experienced in redesigned projects.

• Experienced product SME for projects. Experienced in training business users and testing team on application and HP Quality products.

• Co-ordinate with business team to understand requirements, develop user stories and prioritize user stories. Expertise in writing test cases on Non-Functional Requirements(NFR).

• Co-ordinate with business team to troubleshoot production issues. Responsible for decision making on release for the production issues. Prioritizing the errors into severity High, Medium and Low.

• Responsible for identifying and documenting work around for production deferred issues to provide to business team. Responsible for preparing user guide and known issues document for business users.

• Experience on GUI, Functional, Integration, System, Regression, Usability, User Interface, End to End, Database, User acceptance, Performance, Volume, Real Time Interface.

• Experience in working with CMM and ISO standard companies and following the process of V model, Traditional waterfall development and Agile or Extreme development life cycle models.

• Experience in preparation of RTM/UTM, Test Plan, QA Milestones, Preparing Defect Reports, Causal Code Analysis and Project approvals. Deploying builds via Team City and RepliWeb and utilizing MTM and TFS.

• Expertise in Project planning using MS Project, Resource management, preparing QA milestones and execution. Monitoring UAT testing and assisting business units in escalating issues to Release Managers.

• Experience on preparing Defect Reports, Test Summary and Test Reports, Tracking Defects and Validation of Defects and Responsible for Test Sign-offs and a member of Change Management board.

• Efficiently involved in Product Releases, Production Support Releases and Technical Releases.

• Experience in using tools Selenium, QTP (Quick Test Pro), UFT(Unified Functional Testing) and Load Runner and setting QA Environment prior testing. Implemented scripts in Key Word Driven and Data-Driven frameworks

• Performed automation testing with Selenium. Designed and implemented test scripts in Page Object Model Framework. Proficient in cross browser testing and using browsers’ plug-in to break software applications like Firebug, Fire Path, XPath, Developer tools, Google analytics debugger, Omniture debugger to track tags behind application under test.

• Extensive experience in Test Driven Development (TDD), Acceptance Test Driven Development (ATDD) and Behaviour Driven Development(BDD) using Cucumber. Strong experience API service layer testing.

• Experience in developing scripts in Jruby. Experience in testing SOAP UI, SQL Server, J2EE Experience testing in an agile project.

• Involved in Performance Testing. Expertise on Splunk administration, dashboard configuration, debugging, forwarder configuration, thread and heap analysis, Dynatrace app monitoring, configuration, dashboard build out and profiling.

• Perform security reviews of application designs, source code and deployments as required, covering all types of applications like web application, web services, mobile applications, thick client applications.

• Performed network penetration testing to assess the network security posture of IT systems using security testing tools such as Nessus, Nmap and Hping and Performs Port Scans, tracing, Foot printing of Network, Identification of Services running, Server Banners.

EDUCATION

Masters in Computer Science, India-2000-2002 Bachelor of Computer’s in Kakatiya University-1997-2000

Technical Expertise

Operating Systems : DOS Windows 98/2000/2003/NT/Vista/7, Sun Solaris 2.6/2.8, HP- UX, IBM

AIX/AS400, UNIX, Linux and IMac

Languages : Gherkin-Cucumber, J2EE, C++, VC++, SQL, PL/SQL, JCL,ASP, TSL, TCL Shell Scripts, SAML,

CSS, EDI (ASCI) Coding, Jruby, PHP, Python, C#, HTML, XML, AJAX.

Databases : MS-Access, TOAD, Oracle 10g, 9i/8i, and MS SQL Server, ISQL plus, Query Analyzer

Application Packages : MS Office, MS project, Open Office, VISIO, MS Project

Domains : Home Mortgage, Telecom, Retail, Gaming and Logistics and Transportation, Point of Sale,

Mobile testing on Android and IOS on Device, Browser and Operating System Emulators.

Test Management Tools : HP Application Lifecycle Management(ALM), Mercury Quality Center (QC), DOORS,

Rational Clear Quest, Clear View, QREP, Microsoft Visio Studio, TFS, Test Manager, Test

Director 8.0, PVCS, Bugzilla, Win Runner 7.0, QTP, UFT, Selenium Web Driver, Selenium RC,

Selenium IDE, Selenium Grid, Maven, Rally, DCON, Team City, RepliWeb, Jira

Add-On’s/Inspectors : Firebug, Fire Path, XPath, Developer Tools, Omniture, Endecca, Target Process

Methodologies : Agile, V Model, Waterfall Methodologies Model, Software Development Life Cycle,

Design patterns Application Servers

PROFESSIONAL EXPERIENCE

Since March ’2014- Current ‘2016 Fannie Mae, Dallas, Texas

Project 1: Loan Quality Connection, LQC Duration: February ‘2016 – Current

Testing Model: Agile/Scrum Role: QA Technical Lead, UAT/BAT Testing

Team Size: 20 Releases: LQC

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Tools Used: HP Application Lifecycle Management(ALM), QREP, Rational Clear Quest, ICART, DOORS Target Process, Gherkin-Cucumber

Description: Loan Quality Connection system that would take the place of the existing QAS systems, which would be a Fannie Mae software web based application that tracks the status of loan files for those loans that Fannie Mae has selected for review for processing Mortgage loans replacing the old application QAS systems. LQC would be a single application which will replace QAS Legacy, QAS Workflow, QAS Lender Web, QAS Internal Web, QAS Administration applications to combinedly manage the loans process done in all the applications individually.

Responsibilities:

• Co-ordinate with business team to understand requirements, develop user stories and prioritize user stories.

• Co-ordinate between development team, business team and testing team in troubleshooting issues and delivering the fixes. Responsible for project deliverable for Business Acceptance Team.

• Preparation of test analysis and prioritizing the errors into severity High, Medium and Low.

• Expertise in writing test cases on Non-Functional Requirements(NFR).

• Expertise in using Gherkin language for Business and System Testing. Responsible for Business and System testing. Involved in Scrum meetings with Project Manager & Deployment Team.

• Extensive experience in TDD, ATDD and BDD using Cucumber. Implemented scripts in Key Word Driven and Data-Driven frameworks

• Involved in presentations to clients, Lenders and Management teams. Responsible for the delivery of the project from the Business team, reporting project on daily basis and reporting project with User Traceability Matrix (UTM). Involved in setting the QA environment lab and Data Setup

• Involved in developing Shakeout scripts, End to End Scenarios, Integration test cases, Performance, Business and System test cases for all releases Sprints and Phases.

• Responsible for functional, regression, Real Time Interface, End to End and back-end in UAT environment.

• Developed, executed, and maintained Test Cases using HP application Lifecycle Management and Mercury Quality Center. Experience in QREP to store all testing results, metrics.

• Experience in using DOORS to implemented test plan document and Clear Quest and ICART in defect tracking and reporting. Created Test Strategy, Test Plan documents and maintained on SharePoint site.

• Tracking overall test coverage for all applications and projects.

Project 2: Quality Assurance Systems-Task Groups, NUC Duration: March ‘2015 – February ‘2016

Testing Model: Traditional waterfall development Role: QA Technical Analyst, UAT/BAT Testing

Team Size: 20 Releases: QAS 3.4, QAS 3.5, QAS 3.6, QAS 3.7

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Tools Used: HP Application Lifecycle Management(ALM), Clear View, Rational Clear Quest, DOORS, Selenium Web Driver

Description: Fannie Mae has implemented Task Group for improving the Loan selection process by each department. This would provide the good view of Reporting level and improve the process of assigning and completing the loan process as per the team availability for management.

Project 3: QAS2 Defect Repository, NUC Duration: September ‘2014 – March ‘2015

Testing Model: Traditional waterfall development Role: QA Technical Lead, UAT/BAT Testing

Team Size: 3 Releases: QAS2 Defect Repository 2.0

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Tools Used: Mercury Quality Center 10.1, Clear View, Rational Clear Quest, DOORS, Selenium Web Driver

Description: Defect Repository is an Admin application is utilized to maintain the defects of Credit, Value and Both type. Admin creates and maintains the defects with possible changes and publish it to the external applications. The external application integrated is Quality Application Systems. The defects published in Defect Repository are utilized by Predatory, Underwriting and Valuation departments which help them in making their decisions in Loan Review process.

Project 4: SRBDS, Credit Loss Management Duration: March ‘2014 – September ‘2014

Testing Model: Traditional waterfall development model Role: QA Technical Lead, BAT Testing

Team Size: 9 Releases: SRDBS 3.0

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Tools Used: Mercury Quality Center 10.1, Clear View, Rational Clear Quest, DOORS

Description: SRDBS is an application mainly deals with the access rights when a case has been sub-serviced. The application maintains Notice of Defects, Service Indem and HOA and TAX Case details. The cases were always being loaded to SRDBS Via Batch file. The Current project release is to implement loading the cases to SRDB via UI.

Responsibilities:

• Working on all three projects and maintaining the team. Train the team members to get technical experience and help them in completing their projects

• Working Closely with Business Users. Involved in Business Users testing and training the users in using the Application. Analyzed the requirements, use cases provided by analysts and design functional test cases.

• Impacted modules for building regression test cases. Expertise in writing test cases on Non-Functional Requirements(NFR). Responsible for the delivery of the project from the UAT basis.

• Involved in setting the QA environment lab and making sure the QA environment has the latest builds available in Production and Test Data Setup.

• Developed Shakeout Scripts, End to End Scenarios, Integration test cases for all releases and projects

• Performed functional, regression, Real Time Interface, End to End and back-end in UAT environment.

• Developed, executed, and maintained Test Cases using HP application Lifecycle Management 11.52 and Mercury Quality Center. Experience in Clear View to store all testing results, metrics.

• Experience in using DOORS to implemented test plan document and Clear Quest in defect tracking and reporting. Created Test Strategy, Test Plan documents and maintained on SharePoint site.

• Tracking overall test coverage for all applications and projects. Involved in DRB meetings.

Since September ’2013- March ‘2014 GameStop, Grapevine, TX

Project Name: Point of Sale(POS) Duration: September ‘2013 –March 2014

Testing Model: Agile or Extreme development Role: QA Technical Lead, System/UAT/BAT Testing

Environment: PowerShell, HTML, C#, XML Spy, SOAP UI, WCF Storm, Java, SQL, Selenium, IPhone 3G &

4, Microsoft Project, Windows 7.

Tools Used: Microsoft Visual Studio, TFS, Microsoft Test Manager, Rally, Endecca, Omniture, Team City, RepliWeb, JRuby

Description: In GameStop Provided testing support for projects including Implementation of ACCERTIFY (fraud Check) and PAYPAL, Performance test of the e-commerce website, and creating a MOBILE POS APP (IOS). GameStop incorporated a third-party service (Accertify) to ensure better fraud check operation. With POS-analyzed sales data, figure out how well all the items on your shelves sell, and adjust purchasing levels accordingly. Maintained a sales history to help adjust your buying decisions for seasonal purchasing trends. Improve pricing accuracy by integrating bar-code scanners and credit card authorization ability with the POS system. Testing was performed on service layer with fully automated tests. PayPal was introduced as an additional option for payment for a better revenue opportunity on the main site. Performance test was carried out to ensure better stability and faster response as new popular products were to be introduced during the peak holiday season. A MOBILE POS (IOS) was introduced which is easier and quicker to use which helps the customer to get through transactions faster and avoid waiting in long lines during peak sales season.

Responsibilities:

• Responsible for the delivery of the project from the UAT basis.

• Developed End to End scenarios for Internal and external systems interacting with eComm site.

• Responsible for testing activities for EMV Payments/Chip card payments on Visa, Master, Amex card types. Web-GS. Com, Web-PowerupRewards, Web in Store, Mobile-GS. Com, Mobile-PowerupRewards, Points Loyalty and I pad testing.

• Experience in working on Internal systems supporting the application as Sterling Commence, Sterling Integration, BRIERLEY, MultiPass, Genesis DB, Common Service, Order Store, BizTalk, OMS, IMS, Fulfillment Type process, ecommerce Channel, Middleware, Sales Audit, Enterprise data.

• Deploying builds using Team City and RepliWeb to QA Environment. Preparation of test analysis and prioritizing the errors into severity High, Medium and Low. Preparation of Test Reports, Project Reports, Issue Tracker, Test Data.

• Used D-Con framework to carry out the entire automated test. Test Scripts were JRuby based and were written for both Services and UI layer.

• Used SOAP UI to test each operation for different web services. Used Rally for creation of User Stories and tasks. Obtaining reports and task completion charts from Rally.

• Involved in testing page source and logs using tools like Omniture and Endecca.

• Used TFS to manage the project details and reports. Used Visual Studio 2010 to perform various functional and performance test. Creating web test on VS2010 and adding data source for performance test.

• Used MTM for creating and running the test cases (manual and automation).

• Created Generic test on TFS which can be linked to MTM for automation purpose.

• Developed test cases for Black box testing like GUI, Functionality Testing, System Testing and User Acceptance Testing and regression testing.

• Performed Negative testing to find how the functions and variables perform when they encounter invalid and unexpected values.

• Testing of the notification services to receive email and SMS. Participated in Walk through and Defect report meetings periodically.

• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database. Performed the data validation and verification to meet all test condition requirements.

• Tested the reports (Sales, Inventory, and Price) and compared to POS reports.

Since April ’2011 – September ’2013 Fannie Mae, Dallas, Texas

Project 1: Quality Assurance Systems IBM Lombardi, NUC Duration: September ‘2011 – September ‘2013

Testing Model: Traditional waterfall development model Role: QA Technical Architect, UAT/BAT Testing

Team Size: 9 Releases: QAS 3.0 QAS 3.1, QAS 3.2, QAS 3.3

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Tools Used: Mercury Quality Center 10.1, Clear View, Rational Clear Quest, DOORS, Selenium Web Driver

Description: Quality Assurance Service IBM Lombardi is a Fannie Mae software web based application that tracks the status of loan files for those loans that Fannie Mae has selected for review. Fannie Mae has implemented new application called Lombardi under NUC department for processing Mortgage loans replacing the old application Legacy. QAS is the process where the loan reviews are passed by Predatory, Underwriting and Valuation departments. The applications supporting in this process are Legacy, Internal Web, External Web, Lender Web and Lombardi.

Project 2: Quality Assurance Systems Legacy, NUC Duration: September ‘2011 – September ‘2013

Role: QA Technical Analyst, UAT/BAT Testing

Team Size: 3

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Tools Used: Mercury Quality Center 10.1, Clear View, Rational Clear Quest, DOORS, Selenium Web Driver

Releases: QAS 7.6 QAS 7.7, QAS 7.9, QAS 7.10

Description: Quality Assurance Service (QAS) Legacy is a Fannie Mae software standalone application that tracks the status of loan files for those loans that Fannie Mae has selected for review. Application is used by NUC department for processing Mortgage loans. QAS Legacy is the process where the loan reviews are passed by Predatory, Underwriting and Valuation departments, this involves reviewing the original documents, supporting documents and available field reviews or Retro pre-ordered reviews by a support technician and finally approved. The applications supporting in this process are Legacy, Internal Web, External Web, Lender Web and Lombardi.

Responsibilities:

• Expertise in identifying regression scripts to develop Automation suite using Selenium Wed Driver.

• Developed Shakeout Scripts, end To End Scenarios, Integration test cases for all releases and projects.

• Performed functional, regression, Real Time Interface, End to End and back-end in UAT environment.

• Developed, executed, and maintained Test Cases using Mercury Quality Center. Experience in Clear View to store all testing results, metrics. Experience in using DOORS to implemented test plan document and Clear Quest in defect tracking and reporting.

• Performed automation testing with Selenium. Designed and implemented test scripts in Page Object Model Framework. Proficient in cross browser testing and using browsers’ plug-in to break software applications like Firebug, Developer tools to track tags behind application under test.

• Used Maven build tool to generate source code, compiling code, and packaging code to a jar and provides a common platform to perform these activities.

• Experienced in ETL testing in one of the projects.

Since April ‘2011- August ‘2011 GameStop, Grapevine, TX

Project Name: Point of Sale and Distribution Center Duration: April ‘2011 – August ‘2011

Testing Model: Agile or Extreme development Role: QA Technical Lead

Team Size: 12 Environment: AS400, VB, BRIAN, GISMO, SQL Server, Pervasive

Tools Used: Microsoft Visual Studio, Microsoft Test Manager

Description: In Point of Sale maintained a sales history to help adjust your buying decisions for seasonal purchasing trends. Improve pricing accuracy by integrating bar-code scanners and credit card authorization ability with the POS system. Distribution Center for a set of products is a warehouse or other specialized building, which is stocked with products to be redistributed to retailers, to wholesalers, or directly to consumers. A distribution center is a principal part, the order processing element, of the entire order fulfillment process. Goods (products) arrive and are stored in a distribution center in varying types of storage locations and containers suited to the product characteristics and the amount of product to be transported or stored. Specialized pieces of equipment are used to handle the various types of containers. Pallets, Cases are boxes usually containing many items.AS400 is the application used for warehouse systems with the DB managed by BRIAN and GISMO. Have the interface applications like ECOMM LFS, Manual Distro, Rate Shop, Pervasive, Store Supply Console, and IC Distro developed on AS400 and VB.

Since November’2007 - March’2011 Verizon Data Services, Dallas, Texas

Project 1: Small Medium Business Portal Duration: July ‘2008 – March ‘2011

Testing Model: Agile or Extreme development Role: QA Technical Analyst

Team Size: 18 Tools Used: Mercury Quality Center 9.2, QTP, UFT

Environment: Apache 2.0.59, WebLogic Plug-in 10, BEA Web Logic 10, BEA Portal 10, Jrockit JDK

Description: SMB Portal is the portal from Verizon’s Marketing group that provides Value Added services to its customers. Customers can purchase Value Added Services provided by Verizon like Verizon Online Backup & Sharing, Verizon internet Security Suite, etc. Verizon has tie up with third parties to sell these services directly or on their behalf like selling of WEBEX, FEDEX, WEBEX Meet Me Now, and Web Space from Trellix, Web domain from Host way etc. A customer can make purchase through open and closed model.

Project2: Vasip Fast Track Mobile Testing Duration: November’ 2007 – July ‘2008

Testing Model: Traditional waterfall development Role: QA Lead

Team Size: 10 Environment: Dot Net Oracle 8i. Application, Web Services, Linux

Tools Used: PVCS, Mercury Quality Center, Android and IOS on Device, Browser and Operating System Emulators

Description: Vasip Fast track is a team which test the Portal flows in the front end and Backend till the Billing is completed.

It is closely related to Customer Care Applications, Test Data Staging, Valista Data Base, Settlements, Journals Reports, and Billing Scenarios. Portal from Verizon’s marketing group that provides Value Added services to its customers. Customers can purchase Value Added Services provided by Verizon like Verizon Online Backup & Sharing, Verizon internet Security Suite, Starz Play etc using all mobile applications.

Responsibilities:

• Expertise in mobile testing on Android and IOS on Device, Browser and Operating System Emulators.

• Tested the application on all browsers using different mobiles.

• Developed recovery scenarios using VB script and QTP in built Functions. Created and using reusable actions using QTP.

• Automation of Smoke Test and Regression modules using Key word driven testing using QTP and Quality center.

• Key expertise includes testing and debugging GUI and Multi-Applications environment and automated testing using QTP. Modified existing automated test scripts wherever necessary using HP Quick Test Pro (QTP).

• Participate in Security Assessments of networks, systems and applications and work on improvements for provided security services, including the continuous enhancement of existing methodology material and supporting assets.

• Performed web application penetration testing to assess the application security posture and analyze the identified security vulnerabilities and recommend prioritized remediation’s.

Since September ’2006 – November ’2007 Four Soft Limited, Hyderabad, India

Project1: eTrans2.3 Duration: June ’2007 – November ’2007

Testing Model: Traditional waterfall development Role: Sr QA Engineer

Environment: Java, J2ee C, Hibernate 3.0, JSP, Servlets, HTML, XML, Oracle 10 and Oracle 10.1.2 & 10.1.3

Application, Web Services, Linux

Tools Used: WPBN

Description: 4S e-Trans offer end-to-end supply chain solution for Freight Forwarders. It is the perfect web/Internet based execution software solution, to deliver the synergy and visibility at shipment level and part level across the entire supply chain for service providers. 4S e-Trans can be used as an integrated solution, virtually covering all aspects of service providers in supply chain management including their customers and vendors. The supporting module e-Accounts are also integrated with operations, which can be used to show income and expense in the business.

Projec2: eTrans2.2 Duration: September ’2006 – June ’2007

Testing Model: Traditional waterfall development Role: Sr QA Engineer

Environment: Java, J2ee C, Hibernate 3.0, JSP, Servlets, HTML, XML, Oracle 10 and Oracle 10.1.2 & 10.1.3 Application, Web Services, Linux

Tools Used: WPBN

Description: 4S e-Trans offer end-to-end supply chain solution for Freight Forwarders. It is the perfect web/Internet based execution software solution, to deliver the synergy and visibility at shipment level and part level across the entire supply chain for service providers. The supporting module e-Accounts are also integrated with operations, which can be used to show income and expense in the business.

Since August ’2002 – August ’2006 SLG Technologies, Hyderabad, India

Projec1: Vendor Management Systems Duration: July ’2004– August ’2006

Testing Model: Traditional waterfall development Role: QA Engineer

Client Name: Circuit City Stores, Hyderabad, India Tools Used: Bugzilla

Environment: AS400, Windows NT, UNIX, HTML, XML DHTML, Web Services, Oracle

Description: Circuit City Stores Inc. is a leading specialty retailer of customer electronics with its domestic segment operating in 612 Circuit City Super Stores. It has numerous vendors with which it makes deals regarding the electronic products purchase. The objective of the software delivered to the Circuit City Stores Inc. is to maintain every detail of the deal right from the initiation of the master agreement document with each of its vendor to the document expiry

Projec2: OSM (Online Service Manual) Duration: March ’2002– July ’2004

Testing Model: Traditional waterfall development Role: QA Engineer

Client Name: Zen QA, Hyderabad, India Tools Used: Bugzilla

Environment: AS400, Windows NT, UNIX, HTML, XML DHTML, Web Services, Oracle

Services, Oracle.

Description: OSM (Online Service Manual) is a web based business application developed on .Net platform using ASP.Net and C#. The application provides a common Platform for various parties to meet and conduct online show business. Trading take place between vendors and exhibitors. At OSM our aim is simple, "Give them what they want." Every day, we challenge ourselves to take a fresh look at the way shows are produced. This has led to an innovative suite of technology and service offerings that give show organizers the Power to control the quality and cost of show production. Online service manual helps to arrange shows. A show is a display of items, which will be presented by different vendors.

Contact this candidate